At a Glance
- Tasks: Support sales and admin functions while gaining hands-on experience in a busy trade environment.
- Company: Join Harlow Bros, a leading timber merchant with a focus on teamwork and development.
- Benefits: Enjoy life assurance, 24/7 online GP access, discounts, and recognised qualifications.
- Other info: Inclusive workplace with excellent training and growth opportunities.
- Why this job: Kickstart your career with practical skills in sales and administration in the timber industry.
- Qualifications: Interest in sales and administration, strong communication skills, and basic IT knowledge.
The predicted salary is between 18000 - 25000 € per year.
Location: Harlow Bros, Long Whatton, LE12 5DE
Employment Type: Full-Time, Permanent, Apprenticeship
Hours of Work: Monday – Friday 08:00 – 17:00
Position Overview
We are seeking a motivated and reliable Apprentice Sales & Administration Assistant to join our timber merchant branch. This role provides hands-on experience within a busy trade environment, supporting both the sales and administrative functions while working towards a recognised apprenticeship qualification. The successful candidate will gain practical knowledge of timber products, customer service, sales processes, and office administration whilst being supported with structured training and development.
What you’ll be doing as an Apprentice Sales & Administration Assistant
- Sales & Customer Service
- Assist sales office and internal sales staff with customer enquiries
- Provide excellent customer service to trade and retail customers (by email & phone)
- Learn about timber products, sheet materials, and building supplies
- Assist with preparing quotations and processing sales orders
- Support follow-up calls and customer account management
- Administration
- Accurately process orders, invoices, delivery notes, and credit notes
- Maintain customer records and update internal systems
- File paperwork and maintain organised digital and physical records
- Support stock administration and delivery scheduling
- Assist with general office duties including emails, data entry, and document preparation
- Learning & Development
- Work towards completion of the apprenticeship qualification
- Attend training sessions and assessments as required
- Learn health & safety procedures relevant to a timber merchant environment
- Develop product knowledge and commercial awareness
Your Skills
- Genuine interest in sales, administration, and the construction or timber industry
- Strong communication skills and a customer-focused attitude
- Willingness to learn and take instruction
- Good attention to detail and basic numeracy skills
- Basic IT skills (email, Microsoft Office or similar systems)
- Reliable, punctual, and professional
- Ability to work well as part of a team
What We Offer
- Life assurance cover
- Access to 24/7 online GP
- 10% discount across Harlow Bros. Branches
- Employee Assistance Programme
- Extras retail discounts & Byond Card
- Employee Referral Scheme
- In House Training and Recognised Qualifications
Harlow Timber Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Sales, Business Admin Apprenticeship in Long Whatton employer: Harlow Bros Ltd
Harlow Bros is an excellent employer that offers a supportive and inclusive work environment, perfect for those starting their career in sales and administration within the timber industry. With structured training, access to recognised qualifications, and a range of employee benefits including life assurance and discounts, we prioritise your growth and well-being while fostering a culture of teamwork and customer service excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Sales, Business Admin Apprenticeship in Long Whatton
✨Tip Number 1
Get to know the company before your interview! Research Harlow Bros and their products, especially timber and building supplies. This will show your genuine interest and help you stand out.
✨Tip Number 2
Practice your customer service skills! Since this role involves assisting customers, think of examples where you've provided great service or resolved issues. We want to see that you can handle enquiries like a pro!
✨Tip Number 3
Be ready to demonstrate your teamwork abilities. This apprenticeship is all about working with others, so come prepared with stories that highlight how you’ve collaborated successfully in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Sales, Business Admin Apprenticeship in Long Whatton
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for sales and administration shine through. We want to see that you're genuinely excited about the opportunity to work in the timber industry and learn on the job!
Tailor Your CV:Make sure your CV highlights relevant skills and experiences that match the role. Focus on your communication skills, attention to detail, and any previous customer service experience. We love seeing how you can contribute to our team!
Craft a Catchy Cover Letter:Your cover letter is your chance to tell us why you’re the perfect fit for this apprenticeship. Keep it concise, but make sure to mention your interest in the timber sector and your eagerness to learn. We appreciate a personal touch!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Harlow Bros Ltd
✨Know Your Timber
Familiarise yourself with basic timber products and their uses. This will not only impress your interviewers but also show your genuine interest in the industry. A little research goes a long way!
✨Customer Service is Key
Prepare examples of how you've provided excellent customer service in the past. Whether it's handling inquiries or resolving issues, showcasing your communication skills will highlight your suitability for the role.
✨Be Organised
Since the role involves administration tasks, demonstrate your organisational skills. Bring a notebook to jot down important points during the interview and show that you can keep track of details.
✨Show Willingness to Learn
Express your eagerness to learn and grow within the company. Mention any relevant training or courses you've taken, and be ready to discuss how you plan to tackle the apprenticeship qualification.
