Location: Harlow Timber Systems, Walker Road, Forest Business Park, Bardon Hill, Coalville, Leicestershire , LE67 1TU
Employment Type: Part-Time, Permanent
Hours of Work: 30 Hours Per Week
Position Overview:
We are seeking a dedicated Apprentice Administrator to join our team in Bardon. You will be responsible for the processing of paperwork and dealing with customer queries in a timely manner. You will also be fielding and directing customer queries to the relevant individual/department and dealing with them if admin related. You will support the department in providing a high level of customer service and help to develop repeat business.
What you’ll be doing as an Apprentice Administrator:
- Ensuring the accurate and proficient maintenance of filing systems
- Proactively follow up quotation issues by the design team via telephone or email
- Fielding queries in a professional and efficient manner, and thereafter relay the queries to the relevant team member
- Accurate data input
- Provide administrative support to the truss design and management team
- Liaise with customers regarding new projects, upcoming opportunities and current enquires
- Support the wider department in achieving sales and customer service objectives
- Assisting with the preparation and maintenance of departmental records
Your Skills:
- Attention to detail
- Customer Service
- Complaint handling
- Excellent communication skills, both verbal and written
- Good organisational and time management skills
- A proactive approach to following up opportunities and building customer relationships
- Ability to work effectively as part of a team
What We Offer:
- Life assurance cover
- Access to 24/7 online GP
- 10% Discount across Harlow Bros. Branches
- Employee Assistance Programme
- Extras retail discounts & Byond Card
- Employee Referral Scheme
- In House Training and Recognised Qualifications
Harlow Timber Group is a leading provider of quality timber products and building materials, committed to delivering exceptional service to our customers. With a rich history and strong presence in the industry, we pride ourselves on our knowledgeable team and our dedication to excellence.
Harlow Timber Group is an equal opportunity employer.
We celebrate diversity and are committed to creating an inclusive environment for all employees.
We are also proud to be employee-owned, creating a future built on shared success and strong values.
Our Employee Ownership Trust empowers our people while preserving the principles that have shaped our business.
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Sales Administrator in Coalville employer: Harlow Bros Ltd
Harlow Timber Group is an exceptional employer that values precision and quality in its manufacturing processes. Located in Kettering, we foster a supportive work culture that prioritises employee growth through training and development opportunities, ensuring our team members thrive in their roles. Join us to be part of a dedicated team where your contributions are recognised and rewarded, all while working in a safe and collaborative environment.
