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- Tasks: Lead compliance, manage complaints, and ensure governance in a healthcare setting.
- Company: Harley Street Nurses, a trusted name in healthcare compliance.
- Benefits: Competitive salary, professional development, and a chance to make a real impact.
- Why this job: Be the key player in ensuring patient safety and regulatory compliance.
- Qualifications: Experience in healthcare compliance and strong leadership skills required.
- Other info: Join a dynamic team dedicated to quality and safety in healthcare.
The predicted salary is between 36000 - 60000 £ per year.
The Compliance, Recruitment & Governance Manager holds direct, hands-on responsibility for compliance, complaints, incidents, and governance across Harley Street Nurses. This role is operationally active, requiring daily involvement in compliance oversight, complaint handling, risk management, and audit readiness. In addition to managing the Recruitment Coordinator, Compliance Executive, Team Administrator, and Recruitment & Compliance Assistant, the postholder personally leads and executes critical compliance and governance activities, ensuring regulatory standards are consistently met and evidenced. This role is central to protecting patient safety, regulatory compliance, and the organisation's reputation.
Key Areas of Responsibilities
- Hands-On Compliance & Governance (Primary Focus)
- Complaints & Incident Management (Hands-On)
- Operational Leadership & Delivery
- Recruitment & Compliance Integration
- Policy, Process & Continuous Improvement
- Performance Management & Accountability
- Stakeholder & Regulatory Liaison
Essential skills & Experience
- Significant experience in healthcare compliance and governance (CQC-regulated environment essential).
- Proven experience personally managing complaints and incidents.
- Strong audit, inspection, and regulatory knowledge.
- Confident, authoritative decision-maker with sound professional judgement.
- Comfortable challenging practice and stopping unsafe activity.
- Experience managing and leading operational teams.
- Strong written skills, particularly for complaint and incident responses.
- Experience in healthcare staffing or agency environments.
- Experience leading CQC inspections or framework audits.
- Background in clinical governance or risk management.
Why this role matters
This role is the final line of defence for compliance, quality, and governance at Harley Street Nurses. By being directly involved in compliance checks, complaint investigations, and risk management, the Recruitment, Compliance & Governance Manager ensures the organisation remains safe, compliant, and trusted — even under regulatory scrutiny.
Compliance, Recruitment & Governance Manager in London employer: Harley Street Nurses LTD
Contact Detail:
Harley Street Nurses LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Compliance, Recruitment & Governance Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in the healthcare compliance and governance field. Attend industry events or join relevant online groups. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of CQC regulations and compliance standards. Be ready to discuss how you've handled complaints and incidents in the past. Show them you’re the go-to person for keeping things compliant!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values. Check out our website for roles that match your skills in compliance and governance. Tailor your approach to show why you’d be a perfect fit!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can set you apart from other candidates. Mention something specific from your conversation to remind them why you’re the best choice for the role.
We think you need these skills to ace Compliance, Recruitment & Governance Manager in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in healthcare compliance and governance. We want to see how your skills align with the specific requirements of the Compliance, Recruitment & Governance Manager role.
Showcase Your Leadership Skills: Since this role involves managing a team, don’t forget to mention your experience in leading operational teams. We’re looking for confident decision-makers, so share examples of how you've successfully managed complaints and incidents.
Be Clear and Concise: When writing your application, clarity is key! Use straightforward language and structure your responses well. We appreciate strong written skills, especially when it comes to complaint and incident responses, so make every word count.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details directly and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Harley Street Nurses LTD
✨Know Your Compliance Inside Out
Make sure you brush up on your knowledge of healthcare compliance and governance, especially in a CQC-regulated environment. Be ready to discuss specific regulations and how you've applied them in past roles.
✨Prepare for Scenario Questions
Expect to be asked about handling complaints and incidents. Think of real-life examples where you successfully managed a complaint or navigated a tricky situation, and be prepared to explain your thought process and decision-making.
✨Showcase Your Leadership Skills
Since this role involves managing a team, be ready to talk about your leadership style. Share experiences where you led operational teams, focusing on how you motivated your team and ensured accountability.
✨Demonstrate Strong Written Communication
Given the importance of written skills for complaint and incident responses, prepare to showcase your writing abilities. You might be asked to draft a response on the spot, so practice articulating your thoughts clearly and concisely.
