At a Glance
- Tasks: Lead a compassionate team delivering high-quality, person-centred care in supported living.
- Company: Harley House, dedicated to empowering individuals through supportive living.
- Benefits: Competitive salary, hands-on leadership experience, and opportunities for personal growth.
- Other info: Join a supportive environment with a focus on independence and inclusion.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Must have a UK full manual driver’s licence and a passion for care.
The predicted salary is between 36000 - 60000 £ per year.
Team Leader for Ipswich Supported Living
We are looking for a dedicated and compassionate Team Leader to support a team, delivering high-quality and person-centred care. This role requires hands-on leadership and a proactive approach. A UK full manual driver’s licence is essential as it involves driving a mobility car.
Job Purpose
Support the Registered and Deputy Manager to lead the supported living service and adhere to all regulatory and relevant legislation requirements. Provide effective day-to-day leadership to the support workers promoting the values, policies, and procedures of Harley House Supported Living. To ensure that the workforce has the skills, competencies, and knowledge to ensure that the people we support lead as independent and fulfilling lives as possible.
Main Duties and Responsibilities
- Leadership: Ensure enhanced hours are evidenced and delivered. Ensure that there is evidence of effective handovers, planning of the day-to-day activities, and ensuring staff are following support plans and relevant policies and procedures. Ensure staff complete accidents or incident forms following events. Ensure safeguarding and incidents have been raised or escalated to the Registered and Deputy Manager. Oversee the interactions performance and conduct of staff on duty and respond to poor or inappropriate practice. Provide effective supervision to support staff. Ensure all staff are up to date with their mandatory training and address non-compliance with individual staff. Ensure that medication is administered in a timely fashion and ensure any medication errors or discrepancies are reported to the Registered and Deputy Manager. Ensure concerns and complaints are acted upon promptly and escalated. Ensure regular spot checks and competencies are undertaken to monitor care delivery, staff competency, and service user satisfaction. Be a positive role model for the team ensuring you participate in the delivery of care and support. Ensure all information is kept up to date by GDPR legislation. Develop key relationships with health professionals and other key stakeholders. Create an open and transparent culture enabling staff to confidently raise concerns and ensure there is clear evidence of lessons learned when there have been incidents and near-miss events. Ensure that staff members all understand their expectations as an employee of Harley House Supported Living and the Mission Statement and Values we promote. Commit to the development, knowledge, and skills of the staff team ensuring that mandatory training is up to date. Ensure you have, and promote knowledge and understanding of the Right care, Right culture, and Right Support CQC guidance. Ensure you have the knowledge of the REACH standards for supported living and that this is promoted to the support workers. Ensure that Positive Behaviour Support is embedded in the culture of the service through training, support plans, and the culture of the home. Act swiftly to performance and capability concerns, escalating these to the Registered and Deputy Manager. Ensure staff have a good knowledge of consent and promoting independence and choice. Carry out any additional tasks or duties according to your Team Leader's responsibilities and within your scope of competency. Undertake the on-call roll system.
- The people we support: Ensure that there are effective support plans in place for all the people we support based on the needs, risks, and wishes of the person and in co-production with them. Ensure these are updated at least monthly or as needs change. Ensure support plans identify goals and identified outcomes using the relevant Outcome Star. Ensure capacity assessments are in place for relevant service users. Promote independence, positive risk-taking, and embracing Equality and Inclusion to enable the people we support to live their best possible lives. Develop strong relationships with service users and their families ensuring regular monitoring of care and support delivery. Ensure all service users have monthly person-centred meetings. Enable opportunities to support service users to vote. Ensure that the Accessible Information standard is always followed, considering the needs of all the people we support. Ensure service users are supported to make their home personal to them.
- Quality and Governance: Ensure that competencies are undertaken in key areas. Ensure the Registered and Deputy Manager has all the necessary information related to accidents, incidents, and trends and incidents. Undertake audits in your role as team leader under the direction and supervision of the Registered Manager and Deputy.
Please Email hradmin@deesgroup.co.uk for the full job description.
Team Leader employer: Harley House Supported Living
Harley House Supported Living in Great Bentley is an exceptional employer, offering a supportive work culture that prioritises employee development and well-being. With a focus on high-quality care, staff are encouraged to grow through training opportunities and collaborative teamwork, making a meaningful impact in the lives of those they support. The location fosters a community spirit, ensuring that employees feel valued and connected in their roles.
Contact Details:
Harley House Supported Living Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector and let them know you're on the lookout for a Team Leader role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to leadership and person-centred care. We recommend role-playing with a friend or using online resources to get comfortable with articulating your experience and values.
✨Tip Number 3
Showcase your hands-on leadership style during interviews. Share specific examples of how you've led teams, managed challenges, and promoted independence for those you support. This will help you stand out as a compassionate leader.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of our mission at Harley House Supported Living.
We think you need these skills to ace Team Leader
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for supporting others shine through. We want to see how dedicated you are to making a difference in people's lives, so share your experiences and motivations that align with our mission at Harley House.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences match the Team Leader role. Use keywords from the job description to demonstrate that you understand what we're looking for and how you can contribute to our team.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your qualifications and experiences. Avoid fluff and focus on what makes you the best fit for the role.
Apply Through Our Website:We encourage you to apply directly through our website. This way, we can ensure your application is processed smoothly and you get the best chance to showcase your talents. Plus, it’s super easy!
How to prepare for a job interview at Harley House Supported Living
✨Know the Values Inside Out
Before your interview, take some time to familiarise yourself with Harley House's values and mission statement. This will not only help you align your answers with their ethos but also show that you're genuinely interested in the role and the organisation.
✨Demonstrate Leadership Skills
Prepare specific examples from your past experiences where you've successfully led a team or managed a project. Highlight how you promoted a positive culture, handled conflicts, or ensured compliance with policies. This will showcase your hands-on leadership style, which is crucial for this role.
✨Showcase Your Compassionate Side
As a Team Leader, compassion is key. Be ready to discuss how you've supported individuals in previous roles, particularly in challenging situations. Share stories that illustrate your ability to promote independence and dignity for those you support.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the team dynamics, training opportunities, or how they measure success in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
