At a Glance
- Tasks: Lead and develop a new Supported Living service, ensuring high-quality, person-centred support.
- Company: Harley House, a growing care provider with a focus on independence and empowerment.
- Benefits: Competitive salary, long service awards, career progression, and ongoing training opportunities.
- Other info: Join a dynamic team dedicated to excellence and continuous improvement.
- Why this job: Shape a new service and make a real difference in people's lives.
- Qualifications: Experience in care leadership and knowledge of CQC regulations required.
The predicted salary is between 30000 - 40000 £ per year.
Are you an experienced and passionate care leader looking for an opportunity to build and shape a new Supported Living service? Harley House is expanding its successful Supported Living provision into Norfolk and is seeking a Registered Manager to lead this exciting new service. With an established presence across North East Essex and Ipswich, Suffolk, this is a unique opportunity to play a pivotal role in developing a high-quality, person-centred service that empowers people to live independent and fulfilling lives.
About the Role
As Registered Manager, you will be responsible for the leadership, development, and operational management of our Supported Living service in Norfolk. You will ensure the service delivers outstanding support, meets all regulatory requirements, and promotes a culture of excellence, inclusion, and continuous improvement. Working closely with the Head of Care, commissioners, families, and health professionals, you will lead a dedicated team focused on achieving positive outcomes for the people we support.
Key Responsibilities
- Lead and develop a high-performing Supported Living service in line with CQC regulations and best practice.
- Ensure person-centred support plans are developed, reviewed, and delivered effectively.
- Promote independence, choice, dignity, equality, and positive risk-taking for all individuals supported.
- Manage, coach, and develop managers, team leaders, and support staff.
- Oversee staffing, recruitment, training, supervision, payroll, rotas, and workforce planning.
- Maintain high standards of safeguarding, medication management, health and safety, and quality assurance.
- Monitor service performance through audits, spot checks, observations, and governance processes.
- Build positive relationships with service users, families, local authorities, commissioners, and healthcare professionals.
- Lead investigations, manage complaints, and ensure lessons learned are embedded into practice.
- Drive occupancy growth through relationship building, marketing, and responsive assessment processes.
- Act as the Registered Manager with the Care Quality Commission (CQC) and maintain full compliance with all regulatory requirements.
About You
- Previous experience as a Registered Manager, Service Manager, or Senior Manager within Supported Living, Learning Disabilities, Autism, Mental Health, or Adult Social Care services.
- Previous experience in building a new service (desirable but not essential).
- Strong knowledge of CQC regulations, safeguarding legislation and adult social care governance.
- Leadership skills with experience managing and developing teams.
- A commitment to develop person-centred care.
- A full UK driving licence and willingness to travel.
What we Offer
- A competitive salary.
- Long service and birthday awards.
- Refer a friend scheme.
- Career progression within a growing company.
- Ongoing professional development and training opportunities.
Please email hradmin@deesgroup.co.uk for a copy of the full job description.
Registered Manager in Norwich employer: Harley House Supported Living
Harley House is an exceptional employer, offering a unique opportunity for a Registered Manager to lead and shape a new Supported Living service in Norfolk. With a strong commitment to person-centred care, our work culture fosters inclusion, continuous improvement, and professional development, ensuring that employees are supported in their growth while making a meaningful impact in the lives of those we serve. Join us and benefit from competitive salaries, long service awards, and a collaborative environment that values your contributions.
Contact Details:
Harley House Supported Living Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Registered Manager in Norwich
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector and let them know you're on the hunt for a Registered Manager role. You never know who might have the inside scoop on opportunities that aren't advertised yet.
✨Tip Number 2
Prepare for interviews by researching Harley House and their values. Show us how your experience aligns with their mission of empowering individuals to live independently. Tailor your answers to reflect their focus on person-centred care.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to boost your confidence. Focus on articulating your leadership style and how you’ve successfully managed teams in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Registered Manager in Norwich
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for care leadership shine through. We want to see how excited you are about building and shaping a new Supported Living service. Share your experiences that highlight your commitment to empowering individuals to live fulfilling lives.
Tailor Your Application:Make sure to tailor your application specifically to the Registered Manager role. Highlight your previous experience in similar positions and how it aligns with our mission at StudySmarter. This shows us that you understand what we’re looking for and how you can contribute.
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon where possible. We appreciate a well-structured application that makes it easy for us to see your qualifications and fit for the role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company and values.
How to prepare for a job interview at Harley House Supported Living
✨Know Your Stuff
Make sure you brush up on CQC regulations and the latest in supported living practices. Being able to discuss these topics confidently will show that you're not just passionate but also knowledgeable about the field.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific situations where you developed staff or improved service delivery, as this will demonstrate your capability to manage and inspire a team.
✨Emphasise Person-Centred Care
Be ready to talk about your commitment to person-centred care. Share stories that highlight how you've empowered individuals to live independently and how you’ve tailored support plans to meet their unique needs.
✨Build Relationships
Discuss your experience in building relationships with various stakeholders, such as families, health professionals, and local authorities. This is crucial for the role, so having concrete examples will help you stand out.
