At a Glance
- Tasks: Lead and develop a new Supported Living service, ensuring high-quality, person-centred support.
- Company: Harley House, a respected care provider expanding into Norfolk.
- Benefits: Competitive salary, long service awards, career progression, and ongoing training.
- Other info: Join a growing company with a commitment to excellence and continuous improvement.
- Why this job: Shape a new service and empower individuals to live independently and fulfilling lives.
- Qualifications: Experience in care leadership and knowledge of CQC regulations required.
The predicted salary is between 36000 - 44000 £ per year.
Are you an experienced and passionate care leader looking for an opportunity to build and shape a new Supported Living service?
Harley House is expanding its successful Supported Living provision into Norfolk and is seeking a Registered Manager to lead this exciting new service.
With an established presence across North East Essex and Ipswich, Suffolk, this is a unique opportunity to play a pivotal role in developing a high-quality, person-centred service that empowers people to live independent and fulfilling lives.
About the Role
As Registered Manager, you will be responsible for the leadership, development, and operational management of our Supported Living service in Norfolk.
You will ensure the service delivers outstanding support, meets all regulatory requirements, and promotes a culture of excellence, inclusion, and continuous improvement.
Working closely with the Head of Care, commissioners, families, and health professionals, you will lead a dedicated team focused on achieving positive outcomes for the people we support.
Key Responsibilities
- Lead and develop a high-performing Supported Living service in line with CQC regulations and best practice.
- Ensure person-centred support plans are developed, reviewed, and delivered effectively.
- Promote independence, choice, dignity, equality, and positive risk-taking for all individuals supported.
- Manage, coach, and develop managers, team leaders, and support staff.
- Oversee staffing, recruitment, training, supervision, payroll, rotas, and workforce planning.
- Maintain high standards of safeguarding, medication management, health and safety, and quality assurance.
- Monitor service performance through audits, spot checks, observations, and governance processes.
- Build positive relationships with service users, families, local authorities, commissioners, and healthcare professionals.
- Lead investigations, manage complaints, and ensure lessons learned are embedded into practice.
- Drive occupancy growth through relationship building, marketing, and responsive assessment processes.
- Act as the Registered Manager with the Care Quality Commission (CQC) and maintain full compliance with all regulatory requirements.
About You
- Previous experience as a Registered Manager, Service Manager, or Senior Manager within Supported Living, Learning Disabilities, Autism, Mental Health, or Adult Social Care services.
- Previous experience in building a new service (desirable but not essential).
- Strong knowledge of CQC regulations, safeguarding legislation and adult social care governance.
- Leadership skills with experience managing and developing teams.
- A commitment to develop person-centred care
- A full UK driving licence and willingness to travel.
What we Offer
- A competitive salary.
- Long service and birthday awards.
- Refer a friend scheme.
- Career progression within a growing company.
- Ongoing professional development and training opportunities.
Compensation: Competitive salary
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Registered Manager in Norwich employer: Harley House Supported Living - Norfolk
Harley House Supported Living is an exceptional employer, offering a supportive and collaborative work culture that prioritises the well-being of both employees and the individuals they serve. With a strong focus on professional development, employees have access to ongoing training and growth opportunities, ensuring they can excel in their roles while making a meaningful impact in the community. Located in the beautiful Norfolk area, the company provides a unique chance to be part of a dedicated team committed to delivering high-quality, person-centred care.
Contact Details:
Harley House Supported Living - Norfolk Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Registered Manager in Norwich
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Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
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