At a Glance
- Tasks: Support quality assurance and compliance in health and social care services.
- Company: Harley House Supported Living, dedicated to personalised care.
- Benefits: Join a supportive team focused on continuous improvement and professional growth.
- Other info: Opportunity to work closely with experienced leaders and improve care outcomes.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Level 3 Health & Social Care qualification and data analysis experience required.
The predicted salary is between 25000 - 30000 £ per year.
Location: North-East Essex, Ipswich & Norwich (travel required)
Reporting to: Head of Care
Driving Licence: Essential
About Harley House Supported Living
At Harley House Supported Living, our mission is to make a positive difference to people and their families by delivering personalised health and social care that helps people achieve the things they want out of life. Our values are at the heart of everything we do:
- SAFE – Putting people first and protecting their rights.
- SOUND – Delivering high-quality, evidence-based care.
- SUPPORTIVE – Empowering people to achieve independence, choice and control.
We are looking for a motivated and organised Quality & Compliance Assistant to join our growing team and help ensure our supported living services consistently deliver outstanding care.
About the Role
Working alongside the Head of Care, you will support quality assurance and regulatory compliance across our supported living services in North-East Essex, Ipswich and Norwich. You will help services maintain CQC readiness, identify opportunities for improvement, analyse quality data and support teams to deliver safe, person-centred care. This is an excellent opportunity for someone with experience in health and social care who enjoys auditing, problem-solving and driving continuous improvement.
Key Responsibilities
- Carry out scheduled and unannounced quality assurance visits across services.
- Complete audits and monitor compliance with CQC Fundamental Standards, health and safety legislation and local authority requirements.
- Support services to remain inspection-ready at all times.
- Monitor safeguarding activity, incidents and action plans, escalating concerns where appropriate.
- Analyse quality and compliance data to identify trends and opportunities for improvement.
- Produce clear reports and present findings to the Head of Care.
- Support managers in implementing and monitoring improvement plans.
- Review care records, documentation and policies to ensure compliance and best practice.
- Champion person-centred care by seeking feedback from the people we support and their families.
- Promote a culture of continuous improvement, accountability and learning across services.
About You
We're looking for someone who is:
- Passionate about delivering high-quality, person-centred care.
- Organised, analytical and confident working with data.
- Comfortable carrying out audits and producing reports.
- Confident communicating with staff, managers, families and the people we support.
- Able to challenge poor practice professionally and support positive change.
- A strong team player with excellent attention to detail.
Essential Requirements
- Level 3 Health & Social Care qualification (or equivalent).
- Knowledge of CQC regulations and health and social care legislation.
- Experience collecting and analysing data.
- Good Microsoft Office skills, particularly Excel.
- Full UK driving licence and willingness to travel between services.
Desirable
- Level 4 or 5 qualification in Health & Social Care, Leadership, Quality or Change Management.
- Experience preparing for or supporting CQC inspections.
- Experience using care management or quality assurance systems.
- Experience producing reports for senior managers or regulatory bodies.
- Experience working across multiple services.
Why Join Harley House?
You’ll become part of a supportive organisation that values quality, continuous improvement and putting people first. You’ll work closely with experienced leaders, develop your knowledge of quality and compliance, and play an important role in improving outcomes for the people we support. If you're passionate about quality, compliance and making a real difference, we'd love to hear from you.
Quality and Compliance Assistant employer: Harley House Supported Living - Great Bentley
At Harley House, we pride ourselves on being an exceptional employer dedicated to making a positive impact in the lives of those we support. Our supportive work culture fosters collaboration and empowerment, ensuring that every team member is valued and has opportunities for professional growth. Located in the vibrant communities of north-east Essex, Ipswich, and Norwich, we offer a fulfilling part-time role as a Transition Manager, where you can truly make a difference while enjoying a competitive salary and a commitment to high-quality care.
Contact Details:
Harley House Supported Living - Great Bentley Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Quality and Compliance Assistant
✨Join Compliance Communities
Get involved in compliance and risk communities — both online and offline. Look for forums, LinkedIn groups, or even local meetups where compliance pros hang out. You never know who might drop a job opportunity your way!
✨Attend Industry Conferences
Keep an eye out for compliance and risk management conferences and workshops in your area. These events are a goldmine for networking, and they often have job boards or recruiters on-site looking for new talent. Plus, it’s a chance to learn what's trending in the field.
✨Leverage Your University Career Services
If you’ve recently graduated or are still studying, head over to your university's career services. Many companies, including those in compliance, actively recruit fresh talent through these services, so make sure you tap into that resource.
✨Showcase Your Knowledge Online
Start writing articles or blog posts about compliance topics that interest you. Share them on platforms like LinkedIn to demonstrate your knowledge and passion. This not only builds your presence in the field but can also catch the attention of companies like Harley House Supported Living - Great Bentley looking for candidates who are engaged and informed.
We think you need these skills to ace Quality and Compliance Assistant
Some tips for your application 🫡
Show Your Understanding of Compliance:In the compliance-risk field, it's super important to showcase your understanding of regulations and risk management frameworks. Highlight any relevant coursework, certifications (like ICA or AML), or even projects that demonstrate your knowledge and commitment to this area. We want to see how you can navigate this complex landscape!
Quantify Your Achievements:When detailing your experience, try to quantify your achievements. For example, if you've previously worked on a project that improved compliance metrics or reduced risk exposure, give us the numbers! This data-driven approach really stands out to hiring managers in compliance-risk roles.
Tailor Your CV to Reflect Relevant Skills:Make sure your CV highlights skills that are particularly relevant to compliance, like attention to detail, analytical thinking, and report writing. Ensure these are easy to spot – consider using bullet points to break down your responsibilities and achievements for maximum impact!
Craft a Motivating Cover Letter:In your cover letter, let us know why you’re excited about the compliance-risk role at Harley House Supported Living - Great Bentley. Share what motivates you about compliance, and how you believe you can contribute to our mission. This is your chance to showcase not only your skills but also your passion for this important field!
How to prepare for a job interview at Harley House Supported Living - Great Bentley
✨Master the Regulations
Brush up on key compliance regulations relevant to the industry you're applying to. Familiarising yourself with specific laws and frameworks used in your field will give you an edge during technical questions. Show that you’re not just aware of them but can also apply them—think real-life scenarios!
✨Show Your Analytical Skills
Compliance roles really focus on analytical skills, so be prepared for case studies or situational questions during the interview. We've got to demonstrate how we approach risk assessments or compliance audits, possibly drawing on examples from past experiences or university projects. Bring some thoughtful case scenarios to discuss!
✨Know Your Tools
Get comfortable with commonly used compliance software and tools. Familiarity with platforms like RSA or MetricStream can really impress during your interview, as it shows you're ready to hit the ground running. If you’ve had any experience with them, make sure to highlight that!
✨Align with Company Culture
Since it's a full-time position, show your long-term commitment and interest in the company’s mission and values. Dive into how your ethics and professional philosophy align with Harley House Supported Living - Great Bentley’s stance on compliance. A shared vision can really resonate with interviewers looking for fit as much as skill!
