Motorcycle Service Advisor & Customer Experience Lead in Elgin
Motorcycle Service Advisor & Customer Experience Lead

Motorcycle Service Advisor & Customer Experience Lead in Elgin

Elgin Full-Time 48000 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Engage with customers, assess their service needs, and deliver top-notch customer service.
  • Company: Leading motorcycle dealership in Scotland with a passion for bikes.
  • Benefits: Potential salary of $80,000 plus health and retirement benefits.
  • Why this job: Join a vibrant team and fuel your passion for motorcycles while helping others.
  • Qualifications: 2+ years of experience, excellent communication skills, and a motorcycle endorsement.
  • Other info: Exciting opportunity to grow in a dynamic and bike-loving environment.

The predicted salary is between 48000 - 72000 £ per year.

A leading motorcycle dealership in Scotland is seeking an experienced Service Sales Associate. The role involves greeting customers, understanding their service needs, and ensuring excellent customer service.

Ideal candidates will have:

  • At least 2 years of experience
  • Excellent communication skills
  • A motorcycle endorsement on their driver's license

The position offers a potential annual salary of $80,000 along with health and retirement benefits.

Motorcycle Service Advisor & Customer Experience Lead in Elgin employer: Harley Davidson Thunder Tower West

Join a leading motorcycle dealership in Scotland, where we prioritise exceptional customer service and employee satisfaction. Our vibrant work culture fosters growth and development, offering comprehensive health and retirement benefits alongside a competitive salary of $80,000. Experience the thrill of working in a passionate team that shares your love for motorcycles and values your contributions.
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Contact Detail:

Harley Davidson Thunder Tower West Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Motorcycle Service Advisor & Customer Experience Lead in Elgin

✨Tip Number 1

Make sure you know your stuff! Brush up on your motorcycle knowledge and customer service skills. When you walk into that interview, we want you to impress them with your expertise and passion for bikes.

✨Tip Number 2

Practice your communication skills! Role-play with a friend or family member to get comfortable talking about your experience and how you can help customers. We all know that first impressions matter, so let’s nail that part!

✨Tip Number 3

Don’t forget to showcase your personality! Employers love candidates who can connect with customers. Be yourself during the interview and let your enthusiasm for motorcycles shine through. We want them to see how you can enhance their customer experience.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals like you to join our team, so don’t hesitate to hit that apply button!

We think you need these skills to ace Motorcycle Service Advisor & Customer Experience Lead in Elgin

Customer Service
Communication Skills
Sales Skills
Motorcycle Knowledge
Problem-Solving Skills
Time Management
Interpersonal Skills
Attention to Detail
Experience in Service Sales
Understanding of Service Needs

Some tips for your application 🫡

Show Your Passion for Motorcycles: When writing your application, let your love for motorcycles shine through! Share any personal experiences or stories that highlight your enthusiasm for the industry. We want to see that you’re not just looking for a job, but that you genuinely care about the motorcycle community.

Tailor Your Experience: Make sure to highlight your relevant experience in customer service and sales. We’re looking for someone with at least 2 years in a similar role, so don’t be shy about showcasing your skills and achievements. Use specific examples to demonstrate how you’ve excelled in past positions.

Communicate Clearly: Excellent communication skills are key for this role, so make sure your application reflects that! Keep your language clear and concise, and avoid jargon unless it’s relevant. We want to see that you can convey information effectively, just like you would with our customers.

Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to attach your CV and cover letter seamlessly. Plus, it shows us that you’re proactive and ready to take the next step in your career!

How to prepare for a job interview at Harley Davidson Thunder Tower West

✨Know Your Stuff

Make sure you brush up on your motorcycle knowledge and service processes. Being able to discuss common service needs and solutions will show that you’re not just a people person, but also someone who understands the technical side of things.

✨Showcase Your Communication Skills

Since this role is all about customer interaction, practice articulating your thoughts clearly and confidently. Role-play with a friend or family member to simulate customer scenarios, ensuring you can handle questions and concerns effectively.

✨Demonstrate Your Passion

Let your enthusiasm for motorcycles shine through! Share personal stories or experiences that highlight your love for bikes and how it translates into providing excellent customer service. This will help you connect with the interviewers on a personal level.

✨Prepare Questions

Have a few thoughtful questions ready to ask at the end of the interview. Inquire about the dealership's approach to customer service or how they support their staff in professional development. This shows you’re genuinely interested in the role and the company.

Motorcycle Service Advisor & Customer Experience Lead in Elgin
Harley Davidson Thunder Tower West
Location: Elgin

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