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For Companies At a Glance
- Tasks: Manage patient bookings and ensure top-notch patient satisfaction.
- Company: Leading training provider in aesthetic medicine with a focus on teamwork.
- Benefits: Comprehensive benefits package, wellness support, and treatment allowances.
- Why this job: Join a dynamic team and make a real difference in patient experiences.
- Qualifications: Experience in customer service and a positive, flexible attitude.
- Other info: Great opportunity for personal growth in a supportive environment.
The predicted salary is between 30000 - 42000 £ per year.
A leading training provider in aesthetic medicine is looking for a proactive member to join the Front of House team in London. The role involves managing patient bookings, ensuring patient satisfaction, and maintaining records efficiently.
Candidates should have experience in customer service or similar fields and a positive, flexible approach to teamwork.
The position offers a comprehensive benefits package including wellness support and treatment allowances, aimed at enhancing employee well-being.
London Front of House: Patient Experience Specialist employer: Harley Academy Ltd
Contact Detail:
Harley Academy Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land London Front of House: Patient Experience Specialist
✨Tip Number 1
Network like a pro! Reach out to people in the aesthetic medicine field or those who work at the company. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by practising common questions related to patient experience and customer service. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Show off your personality! When you get the chance to meet the team, let your positive and flexible approach shine through. Remember, they’re looking for someone who fits well with their culture.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace London Front of House: Patient Experience Specialist
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your experience in customer service or similar roles. We want to see how you've made a positive impact on patient or customer experiences in the past!
Be Proactive and Positive: In your application, let us know about times when you took initiative or went above and beyond for a team or a customer. A proactive attitude is key for this role!
Tailor Your Application: Don’t just send a generic CV! We love it when candidates tailor their applications to the specific role. Mention how your skills align with managing patient bookings and ensuring satisfaction.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Harley Academy Ltd
✨Know the Company Inside Out
Before your interview, take some time to research the training provider. Understand their values, mission, and the services they offer in aesthetic medicine. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Since the role involves managing patient bookings and ensuring satisfaction, be ready to share specific examples from your past experiences. Think of situations where you went above and beyond for a customer or resolved a challenging issue. This will demonstrate your proactive approach and ability to handle similar scenarios.
✨Emphasise Teamwork and Flexibility
The job requires a positive and flexible approach to teamwork. Prepare to discuss how you've successfully collaborated with others in previous roles. Highlight any instances where you adapted to changes or supported your team during busy periods, as this will resonate well with the interviewers.
✨Prepare Questions for Them
Interviews are a two-way street, so think of insightful questions to ask about the company culture, team dynamics, or the specific challenges faced by the Front of House team. This shows that you're not just interested in the job, but also in how you can contribute to the team's success.
