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- Tasks: Lead exciting retail projects from concept to installation, managing multiple accounts and teams.
- Company: Join Harlequin Design, an award-winning global design agency with a creative culture.
- Benefits: Competitive salary, hybrid work, 25 days leave plus your birthday off, and a company laptop.
- Why this job: Work with top global brands and make a real impact in immersive design environments.
- Qualifications: Proven project management experience in retail or commercial interiors, with strong budgeting skills.
- Other info: Dynamic, fast-paced environment with opportunities for international travel and career growth.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Salary: Competitive, dependent on experience.
About Harlequin Design
Harlequin Design is an independent, award-winning global design agency founded in 1994. With studios across the UK, Europe, the US, China, and the Middle East, we deliver end-to-end retail and commercial environments—from concept and design through manufacture, logistics, and installation. We partner with some of the world’s most recognisable brands to create immersive, premium environments that bring brand stories to life. Our approach is highly collaborative, detail-driven, and fast-paced, supporting clients at every stage of the journey from initial sketch to final installation.
Due to continued international growth, we are seeking an experienced Senior Project Manager to join our global project delivery team, based in London.
The Role
The Senior Project Manager will take full ownership of complex, multi-market retail and commercial projects, acting as the primary client liaison and internal lead from briefing through to final handover. You will manage multiple concurrent projects, coordinate suppliers and production partners, and ensure projects are delivered on time, on budget, and to the highest quality standards.
Reporting day-to-day into the Associate Director Projects and Client Services and CEO, this role requires a highly organised, commercially astute project leader with strong experience across design‑led environments, production, and installation.
Key Responsibilities
- Act as the main client contact for allocated accounts, building strong, trusted relationships.
- Manage and support multiple client accounts simultaneously, overseeing up to 10+ live projects.
- Take detailed creative and production briefs from clients and translate them clearly to internal teams and external suppliers.
- Ensure client expectations are met or exceeded at every stage of the project lifecycle.
- Develop and manage project timelines, critical paths, and delivery schedules across multiple markets.
- Prepare project quotations, often under tight deadlines, ensuring commercial viability and profitability.
- Own full budget management: reconciliation, cost control, invoice review, and purchase order management.
- Manage store allocations, rollouts, and logistics for large‑scale, multi‑location retail programmes.
- Oversee and coordinate global production, technical, and logistics teams.
- Source materials, finishes, props, and specialist suppliers for bespoke projects.
- Obtain and evaluate comparative supplier quotes, ensuring best value and quality.
- Conduct supplier factory visits where required, with a strong understanding of materials and finish standards.
- Manage and attend installations, overseeing snagging, variations, final handover, and client sign‑off.
- Work closely with design, technical, production, and logistics teams.
- Demonstrate exceptional written and verbal communication skills with clients, suppliers, and internal stakeholders.
- Maintain a calm, organised, and solutions‑focused approach in a fast‑paced environment.
About You
- Proven experience as a Senior Project Manager within retail, commercial interiors, visual merchandising, or production‑led environments.
- Strong understanding of the full project lifecycle: design, manufacture, logistics, and installation.
- Experience managing multiple complex projects concurrently across different regions.
- Commercially minded, with strong budgeting and financial reconciliation skills.
- Highly organised with exceptional attention to detail and the ability to multitask effectively.
- Confident working with global suppliers, production partners, and installation teams.
- Proficient in Excel, Word, and project management systems.
- Willingness to travel internationally as required.
What We Offer
- Competitive salary dependent on experience.
- Company laptop and mobile phone.
- 25 days annual leave +1 additional day for your Birthday.
- Hybrid role between the London Studio based in Clerkenwell and Remote. Occasionally you will be required to travel to our production facility in Stevenage.
- The opportunity to work on high‑profile global brands within a collaborative, creative studio environment.
How to Apply
If this role aligns with your experience and ambitions, we would love to hear from you. Please send your CV and portfolio to . Successful applicants will be contacted within 72 hours by phone or email.
Senior Project Manager (Retail & Experiential) in London employer: Harlequin
Contact Detail:
Harlequin Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Project Manager (Retail & Experiential) in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Senior Project Manager role. A personal recommendation can go a long way in landing that interview.
✨Tip Number 2
Prepare for those interviews by researching the company inside out. Understand their projects, values, and clients. This will help you tailor your responses and show that you're genuinely interested in joining their team.
✨Tip Number 3
Practice your pitch! Be ready to discuss your experience managing complex projects and how you've successfully navigated challenges in the past. Confidence is key, so rehearse until it feels natural.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Senior Project Manager (Retail & Experiential) in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Project Manager role. Highlight your experience in managing complex projects, especially in retail and commercial environments. We want to see how your skills align with what we’re looking for!
Showcase Your Portfolio: Your portfolio is your chance to shine! Include examples of past projects that demonstrate your ability to manage multiple accounts and deliver high-quality results. We love seeing your creative flair and project management skills in action.
Be Clear and Concise: When writing your application, keep it clear and concise. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the point!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures it gets the attention it deserves. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Harlequin
✨Know Your Projects Inside Out
Before the interview, make sure you can discuss your past projects in detail. Be ready to explain your role, the challenges you faced, and how you overcame them. This will show your potential employer that you have the experience and problem-solving skills they’re looking for.
✨Master the Art of Communication
As a Senior Project Manager, communication is key. Practice articulating your thoughts clearly and confidently. Prepare examples of how you've built strong relationships with clients and managed teams effectively. This will demonstrate your ability to liaise with various stakeholders.
✨Showcase Your Organisational Skills
Be prepared to discuss how you manage multiple projects simultaneously. Bring examples of project timelines, budgets, and how you keep everything on track. Highlighting your organisational prowess will reassure them that you can handle their fast-paced environment.
✨Research Harlequin Design
Familiarise yourself with Harlequin Design’s work and values. Understand their approach to design and project management. This knowledge will help you tailor your answers to align with their expectations and show that you’re genuinely interested in the role.
