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- Tasks: Join us as a Plant Administrator, handling customer queries and supporting various departments.
- Company: We're a top manufacturer of innovative storage tanks with 40 years of experience and global reach.
- Benefits: Enjoy a full-time role with a friendly team, plus opportunities for growth and development.
- Why this job: Be part of a fast-growing company that values innovation and excellent customer service.
- Qualifications: 5 GCSEs including Maths and English, plus 2 years in a busy office environment.
- Other info: Position based in East Kirkby, with a start date in May 2025.
The predicted salary is between 24000 - 36000 £ per year.
We are a leading manufacturer of innovative polyethylene storage tanks and systems. Headquartered in Moira, we have a 40-year heritage and export to over 20 countries internationally. We continue to develop a diverse and innovative product range and are one of the fastest growing manufacturing companies in Northern Ireland with over 100 employees.
We are currently seeking a Plant Administrator to join our busy East Kirkby depot.
Hours: Monday to Friday 08.00 - 16.00
Location: Lancaster Business Park, East Kirkby, PE23 4BH
Start Date: May 2025
Contract: Full Time / Permanent
Reporting to: Plant Supervisor
Main Roles and Responsibilities:
- Answer phones, assist customers and end users, or forward as necessary to other departments in a timely and friendly manner.
- Deal with customer requests for quotes for our product range and ensure that all relevant information is received by the customer.
- Act as a key liaison between East Kirkby and the various departments at Head Office e.g. H&S, HR, IT, Payroll, Production, Stores etc.
- Capture, digital upload and maintenance of quality records.
- Assist with processing of sales orders during busy periods, including cover for annual leave and/or sick leave.
- Understand AD stock and assist with allocation as and when necessary.
- Provide Proof of Delivery Notes (PODs) upon request.
- Provide cover for sales office between 8.30am-9am (by rota) and at lunchtime to ensure adequate level of service available 8.30am to 4pm.
- Remote support for marketing department in maintaining inventory of show materials.
- Procure stationery and maintain acceptable levels within a given budget.
- Manage a Booking System for the East Kirkby Meeting Room and ensure necessary refreshments are arranged as and when required.
- Keyholder cover for holiday / absence.
- Liaise with cleaning contractors to ensure adequate cover.
- Maintain all customer records.
- Ensure excellent customer service is given at all times and build good customer relationships.
- General filing and administrative duties in line with GDPR.
- Comply with all company policies, procedures, and H&S instructions.
- Assist with the upkeep of a tidy and organised working environment.
Essential Requirements:
- 5 GCSEs (A-C) to include Maths and English.
- At least 2 years experience in a fast-paced office environment.
- Experience of computerised sales and/or purchasing systems.
- Strong software skills including proficiency in Microsoft Office applications.
- Excellent organisational abilities and attention to detail.
- A demonstratable ability to multi-task, prioritise tasks, manage deadlines and workload.
- Ability to work as part of a team, with several other departments and independently to contribute to the effective delivery of our Customer Experience.
- Ability to provide excellent Customer Service in an all-round professional manner, possessing a high level of communication skills.
- Confident, friendly and efficient manner.
Desirable Criteria:
- Competence in use of Microsoft Business Central.
- Business Administration qualification.
Plant Administrator in Spilsby employer: Harlequin Manufacturing Ltd
Contact Detail:
Harlequin Manufacturing Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Plant Administrator in Spilsby
✨Tip Number 1
Familiarise yourself with the company’s product range and recent developments. Understanding their innovative polyethylene storage tanks will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Network with current or former employees on platforms like LinkedIn. They can provide insights into the company culture and the specific expectations for the Plant Administrator role, which can be invaluable during your application process.
✨Tip Number 3
Brush up on your Microsoft Office skills, especially Excel and Word, as these are crucial for the administrative tasks outlined in the job description. Consider taking a quick online course if you feel you need a refresher.
✨Tip Number 4
Prepare to discuss your experience in customer service and how you've handled multi-tasking in previous roles. Be ready with specific examples that demonstrate your organisational abilities and attention to detail.
We think you need these skills to ace Plant Administrator in Spilsby
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in fast-paced office environments. Emphasise your proficiency in Microsoft Office and any experience with sales or purchasing systems.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the responsibilities of the Plant Administrator role. Mention your customer service skills and ability to liaise with different departments, as these are key aspects of the job.
Showcase Your Organisational Skills: In your application, provide examples of how you've successfully managed multiple tasks and prioritised workloads in previous roles. This will demonstrate your ability to handle the demands of the position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Harlequin Manufacturing Ltd
✨Know the Company
Before your interview, take some time to research the company’s history, values, and product range. Understanding their innovative polyethylene storage tanks and systems will help you answer questions more effectively and show your genuine interest in the role.
✨Highlight Relevant Experience
Make sure to emphasise your experience in a fast-paced office environment. Be prepared to discuss specific examples of how you've managed multiple tasks, prioritised workloads, and provided excellent customer service in previous roles.
✨Demonstrate Software Proficiency
Since strong software skills are essential for this position, be ready to talk about your proficiency in Microsoft Office applications and any experience with computerised sales or purchasing systems. If you have experience with Microsoft Business Central, mention it!
✨Showcase Your Communication Skills
As a Plant Administrator, you'll need to liaise with various departments and customers. Practice articulating your thoughts clearly and confidently, and prepare to give examples of how you've built good customer relationships in the past.
