At a Glance
- Tasks: Lead the growth of a modern Residential Living Platform and enhance customer experience.
- Company: A dynamic real estate group focused on high-quality homes and strong asset performance.
- Benefits: Competitive salary, bonus scheme, health care, and pension.
- Other info: Join a diverse team committed to making a meaningful difference.
- Why this job: Shape the future of residential living and make a real impact in the community.
- Qualifications: Experience in operations within residential living and strong leadership skills.
The predicted salary is between 80000 - 100000 £ per year.
A growing real estate group is building a modern Residential Living Platform designed to deliver high‑quality homes, strong customer experience, and long‑term asset performance. The organisation is moving from a development‑led model to a fully integrated operational platform with clear ambitions for scale and institutional credibility.
This role leads the growth and performance of the Residential Living Platform, shaping how the business operates, serves residents, and delivers value across its portfolio. It carries significant influence and a clear pathway to future senior leadership.
Key Responsibilities- Lead the operational performance of residential assets, ensuring strong occupancy, customer experience, and long‑term value.
- Shape and scale the Living Platform, taking increasing responsibility for commercial outcomes.
- Oversee leasing, sales and revenue activity across mixed‑tenure schemes.
- Develop and evolve the brand, marketing approach and customer journey.
- Provide operational insight into new developments to ensure efficiency and resident alignment.
- Support engagement with investors and partners.
- Build and lead a high‑performing team across operations, leasing, marketing and customer experience.
- Establish clear governance, performance measures and reporting standards.
- Experience leading operations within residential living or a comparable customer‑focused property environment.
- A track record of improving performance across income‑producing assets.
- Strong commercial judgement and the ability to balance customer, operational and financial outcomes.
- Experience leading teams and shaping culture.
- Confidence working with senior internal and external stakeholders.
- Competitive salary
- Bonus scheme
- Health care
- Pension
Don’t meet every requirement? Harken Search is committed to inclusive and diverse recruitment. If you’re excited about this role but your experience doesn’t align perfectly with every point, we encourage you to apply. You may be the right person for this or future opportunities.
We champion inclusive and diverse recruitment, and we donate 10% of all invoices to our partner charities. We thank our candidates and clients for helping us support causes that make a meaningful difference.
We welcome feedback on our processes.
Director of Operations, Sales & Marketing in Slough employer: Harken Search
Contact Detail:
Harken Search Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director of Operations, Sales & Marketing in Slough
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. This will boost your confidence and help you articulate your experience and skills effectively.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for passionate individuals who want to make a difference. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Director of Operations, Sales & Marketing in Slough
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about shaping the future of our Residential Living Platform and making a real impact.
Tailor Your Experience: Make sure to highlight your relevant experience in operations and customer-focused environments. We’re looking for someone who can demonstrate a track record of improving performance, so don’t hold back on those achievements!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key skills and experiences are easy to spot. This helps us quickly see how you fit into our vision.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at Harken Search
✨Know the Business Inside Out
Before your interview, dive deep into the company's mission and values. Understand their shift from a development-led model to an integrated operational platform. This will help you articulate how your experience aligns with their goals and demonstrate your genuine interest in their vision.
✨Showcase Your Leadership Skills
As a Director of Operations, you'll need to lead teams effectively. Prepare examples of how you've built high-performing teams in the past. Be ready to discuss your approach to shaping culture and driving performance, as this will resonate well with their focus on team dynamics.
✨Highlight Your Commercial Acumen
This role requires strong commercial judgement. Be prepared to discuss specific instances where you've balanced customer satisfaction with financial outcomes. Use metrics or results to back up your claims, showing that you can deliver value while keeping residents happy.
✨Engage with Stakeholders
Confidence in working with senior stakeholders is key. Think of examples where you've successfully engaged with investors or partners. Practice articulating your insights and strategies clearly, as this will showcase your ability to communicate effectively at all levels.