Claims Assistant
Huddersfield | Full-Time | Permanent
Start Your Career in Personal Injury Law
HarKaye Core Talent is delighted to be partnering with a well-established and growing claimant law firm to recruit a Claims Assistant.
This is an excellent opportunity for a law graduate who is passionate about building a long-term career in personal injury law. If you have a Law degree and enjoy working with people, this role offers structured training, ongoing support and genuine career progression within a highly respected legal team.
As the first point of contact for new clients, you'll play a vital role in supporting individuals at the start of their legal journey, delivering an empathetic, professional and efficient service from the very first conversation.
The Role
As a Claims Assistant, you will:
- Act as the first point of contact for prospective clients making personal injury enquiries.
- Handle inbound and outbound telephone calls.
- Gather key information and accurately record details on the case management system.
- Assess the initial viability of new claims.
- Progress claims through the appropriate legal process.
- Deliver exceptional customer service with empathy and professionalism.
- Support the wider legal team with administrative and case-related tasks.
Essential Requirements
To be considered for this opportunity, you must have:
- A Law degree (LLB or equivalent).
- Previous customer service or telephone-based experience, with the ability to build rapport and communicate confidently.
- Excellent verbal and written communication skills.
- Strong attention to detail and organisational skills.
- The ability to work effectively in a fast-paced environment.
- GCSE Maths and English (or equivalent).
- Be able to commute to Huddersfield on a daily basis. Applications are only being considered from candidates who live within a reasonable commuting distance of the office.
Experience within personal injury or legal services would be advantageous but is not essential, as full training will be provided.
Why Apply?
This is a fantastic opportunity to join a supportive and ambitious legal team that genuinely invests in the development of its people. You'll receive hands-on training, work alongside experienced legal professionals and have a clear pathway to progress your career within claimant personal injury law.
If you're a law graduate with excellent customer service skills and you're looking to launch your legal career with a firm that will invest in your development, we'd love to hear from you.
For a confidential discussion or to apply, please contact HarKaye Core Talent.
