Haringey Council is seeking an experienced Customer Liaison Manager to lead the Housing Repairs Complaints Service, ensuring prompt Stage 1 responses, handling Member Enquiries, FOI requests, DSARs and Ombudsman investigations.
You will provide leadership across complaints governance, performance monitoring, and service improvement, working with legal, information governance, and external partners to deliver high-quality outcomes for residents in a fast-paced environment.
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Housing Complaints & Customer Experience Lead in Worthing employer: Haringey Jobs London
Haringey Council is an exceptional employer, offering a supportive work culture that prioritises employee development and collaboration. As a leader in Adult Social Care, you will have the opportunity to make a meaningful impact while enjoying competitive benefits and a commitment to work-life balance in the vibrant city of London.
