At a Glance
- Tasks: Coordinate repairs and manage schedules to ensure timely service delivery.
- Company: Join Haringey Council, a vibrant community-focused organisation.
- Benefits: 31 days leave, hybrid working, health support, and a generous pension scheme.
- Other info: Be part of a diverse team committed to continuous improvement.
- Why this job: Make a real difference in residents' lives while developing your career.
- Qualifications: Experience in repairs scheduling and strong communication skills.
The predicted salary is between 38256 - 39276 £ per year.
Contract Terms
- Starting salary: SO1 (£38,256 – £39,276)
- Contract type: Permanent
- Hours per week: 36 per week, On site
- Closing date: 12th July 2026
- Interviews: Week Commencing 20th July 2026
About Haringey
Haringey is a fantastic place to live and work – the world in one borough. A place brimming with creativity, personality, radicalism, and community. It is a place where we stand up for each other. A place that is proudly distinctive. We’ll be celebrating all this and more as the “rebel borough” when we are the 2027 London Borough of Culture. Our history champions change‑makers and everyday rebels; revelling in our differences, battling discrimination, championing equality, and doing things our own way. Haringey’s people are a huge asset, with knowledge, expertise, and passion. Our staff members embody our organisational values: Caring, Creative, Courageous, Collaborative and Community‑focused. These values keep us looking forward, ambitious for the future, and continuously striving to do our very best for all of our residents.
About the Role
We are seeking an organised and customer‑focused Works Co‑ordinator (Planned Works) to support the delivery of responsive repairs across our housing portfolio. In this role, you will be responsible for prioritising and scheduling repairs efficiently, ensuring appointments are arranged in line with service level agreements and council policies. You will manage operatives’ diaries, coordinate workloads and liaise with contractors to ensure repairs are delivered on time and in a cost‑effective way. You will play a key role in maintaining high levels of customer satisfaction, keeping residents informed, monitoring job progress and ensuring accurate records are maintained from initial contact through to completion. Your ability to balance service demand with operational capacity will be essential to success in this role.
About the Team
You will join our Housing Repairs Service, part of a busy and collaborative team responsible for coordinating a mobile workforce and delivering high‑quality day‑to‑day repairs to residents. The team works closely with operatives, contractors, housing management and customer service colleagues to ensure services run smoothly and efficiently. We are committed to delivering a resident‑focused service that is responsive, reliable, and continuously improving. Working here means being part of a supportive environment where teamwork, accountability, and a shared focus on outcomes drive the delivery of excellent services for our residents.
About You
You are a proactive and highly organised individual with a strong focus on delivering excellent customer service. Comfortable working in a fast‑paced environment, you are able to manage multiple priorities while maintaining accuracy and attention to detail. You take a solution‑focused approach, communicate confidently with a wide range of people and are motivated to play a key role in delivering efficient and reliable repairs services that make a real difference to residents.
We are looking for candidates who can demonstrate:
- Experience working in a repairs, maintenance, or scheduling environment
- Knowledge of dynamic scheduling systems and managing appointments effectively
- Strong communication and interpersonal skills, with the ability to engage confidently with residents, colleagues, and contractors
- Excellent organisational skills, with the ability to prioritise workloads and manage competing demands
- Experience monitoring performance and using data to identify and drive service improvements
- Ability to work collaboratively across teams and build effective working relationships
- Good IT skills, with experience maintaining accurate records and updating systems
- Knowledge of local authority or social housing repairs services would be beneficial
Working for Haringey
At Haringey Council we are committed to creating a workplace culture where all our people feel valued, included, and able to be their best at work, and we recognise the benefits of a diverse workforce so welcome applications from all ethnicities and communities so that we continue to make a difference to our residents and community. Our benefits package includes a leave entitlement of 31 days + bank holidays, potential hybrid working opportunities, health and wellbeing support, a generous local government pension scheme and a range of discount schemes across leisure and culture that provide both financial and money‑saving discounts.
Works Co-ordinator (HRS Voids) employer: Haringey Jobs London
Haringey Council is an exceptional employer that champions a diverse and inclusive workplace culture, ensuring all employees feel valued and empowered to excel. With a strong commitment to community-focused values, staff enjoy generous benefits including 31 days of leave plus bank holidays, health and wellbeing support, and opportunities for hybrid working. Joining our Housing Repairs Service means being part of a collaborative team dedicated to delivering high-quality services that truly make a difference in the lives of residents in this vibrant borough.
StudySmarter Expert Advice🤫
We think this is how you could land Works Co-ordinator (HRS Voids)
✨Dive into Local Government Events
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Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
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We think you need these skills to ace Works Co-ordinator (HRS Voids)
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for Haringey Jobs London and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at Haringey Jobs London
✨Get to Know Public Sector Values
Before your interview with Haringey Jobs London, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
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Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for Haringey Jobs London.
