At a Glance
- Tasks: Lead disrepair and complex repairs service, managing legal cases and overseeing multi-disciplinary teams.
- Company: Haringey Council, committed to a diverse and inclusive workplace culture.
- Benefits: 31 days leave, hybrid working, health support, generous pension scheme, and discounts on leisure activities.
- Other info: Join a collaborative environment focused on continuous improvement and customer satisfaction.
- Why this job: Make a real difference in residents' lives while leading a high-performing team.
- Qualifications: Experience in managing disrepair cases and strong leadership skills required.
The predicted salary is between 63966 - 67575 £ per year.
Contract Terms
- Starting salary: PO8 (£63,966 – £67,575)
- Contract type: Permanent
- Hours per week: 36 per week, On site
- Closing date: 12th July 2026
- Interviews: Week Commencing 20th July 2026 (TBC)
About the Role
We are seeking an experienced and strategic Senior Disrepair Manager to lead the delivery of our disrepair and complex repairs service. This is a senior leadership role with overall responsibility for the management of legal disrepair cases, complex repairs programmes and associated financial and contractual activities. You will oversee live disrepair and litigation cases, ensuring full compliance with the disrepair pre‑action protocol and all statutory and legal obligations. The role requires strong leadership of multi‑disciplinary teams, effective contractor oversight and robust control of budgets to ensure works are delivered safely, efficiently and to a high standard. Working closely with senior leaders, Legal Services and key stakeholders, you will also provide strategic oversight, risk management and performance reporting. A key focus of the role will be to minimise risk, improve service delivery and maintain high levels of customer satisfaction across the service.
About the Team
You will lead a high‑performing Disrepair and Complex Repairs team within Property Services, working in close partnership with the Housing Repairs Service. The team is responsible for managing disrepair claims, coordinating works delivery and ensuring strong contract and financial management. The service operates collaboratively with Legal Services, housing teams, contractors and external partners to deliver an integrated and effective service. We are committed to providing a customer‑focused, compliant and efficient service, with a strong emphasis on performance management, continuous improvement and meaningful stakeholder engagement.
About You
You are a confident and strategic leader with a strong track record of managing disrepair or complex housing services within a social housing environment. You bring a calm, solutions‑focused approach to managing high‑risk and high‑profile cases, with the ability to make sound and defensible decisions under pressure. An excellent communicator, you are able to influence and engage effectively with residents, legal professionals, senior stakeholders and operational teams. You lead with integrity, promoting accountability, collaboration and continuous improvement and are passionate about delivering safe, compliant and customer‑focused services that improve residents’ lives.
We are looking for candidates who can demonstrate:
- Strong knowledge of disrepair legislation, pre‑action protocols, contract law, and relevant regulatory frameworks
- Significant experience managing disrepair cases, including litigation and court processes
- Proven ability to lead and develop multi‑disciplinary teams and manage external contractors effectively
- Strong financial management skills, including budget control, cost management and risk mitigation
- Ability to challenge performance and drive service improvements through effective performance management frameworks
- Strong analytical capabilities, including interpreting data, identifying trends and addressing root causes
- Excellent stakeholder management skills, with experience working alongside senior leaders, legal teams and external partners
- In‑depth understanding of social housing operations and a commitment to delivering high‑quality customer service
- Strong IT proficiency, including experience with housing management and performance reporting systems
Working for Haringey
At Haringey Council we are committed to creating a workplace culture where all our people feel valued, included, and able to be their best at work, and we recognise the benefits of a diverse workforce so welcome applications from all ethnicities and communities so that we continue to make a difference to our residents and community. Our benefits package includes a leave entitlement of 31 days + bank holidays, potential hybrid working opportunities, health and wellbeing support, a generous local government pension scheme and a range of discount schemes across leisure and culture that provide both financial and money‑saving discounts.
Senior Disrepair Manager employer: Haringey Jobs London
Haringey Council is an exceptional employer that prioritises a diverse and inclusive workplace culture, ensuring all employees feel valued and empowered to excel. With a generous benefits package including 31 days of leave plus bank holidays, health and wellbeing support, and opportunities for hybrid working, we foster an environment that promotes both personal and professional growth. Join us in making a meaningful impact on our community while enjoying a collaborative and supportive work atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Disrepair Manager
✨Dive into Local Government Events
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Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
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We think you need these skills to ace Senior Disrepair Manager
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for Haringey Jobs London and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at Haringey Jobs London
✨Get to Know Public Sector Values
Before your interview with Haringey Jobs London, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
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Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for Haringey Jobs London.
