At a Glance
- Tasks: Manage complex pension cases and deliver high-quality administration services.
- Company: Join Haringey Council, a vibrant and diverse community-focused organisation.
- Benefits: Enjoy up to 31 days leave, hybrid working, and a generous pension scheme.
- Other info: Be part of an award-winning team committed to continuous improvement and collaboration.
- Why this job: Make a real difference in people's lives while developing your career in pensions.
- Qualifications: 3+ years in LGPS with strong technical knowledge and customer service skills.
The predicted salary is between 42771 - 45750 £ per year.
Contract Terms
- Starting salary: PO2 (£42,771 – £45,750 per annum)
- Location: Alexandra House, Station Rd, London
- Contract type: Permanent
- Working pattern: Full-time, 36 hours (Hybrid)
- Closing date: 21st June 2026
- Interview date: Week commencing 29th June 2026 (TBC)
About Haringey
Haringey is a fantastic place to live and work – the world in one borough. A place brimming with creativity, personality, radicalism, and community. It is a place where we stand up for each other. A place that is proudly distinctive. We’ll be celebrating all this and more as the “rebel borough” when we are the 2027 London Borough of Culture. Our history champions change-makers and everyday rebels; revelling in our differences, battling discrimination, championing equality, and doing things our own way. Haringey’s people are a huge asset, with knowledge, expertise, and passion. Our staff members embody our organisational values: Caring, Creative, Courageous, Collaborative and Community-focused. These values keep us looking forward, ambitious for the future, and continuously striving to do our very best for all of our residents.
About the Role
We are seeking an experienced and motivated Senior Pensions Officer to join our Local Government Pension Scheme (LGPS) team. This is a key role responsible for delivering a high-quality pension administration service to scheme members, employers, and stakeholders, ensuring full compliance with LGPS regulations and internal governance standards. As a Senior Pensions Officer, you will take ownership of complex casework across the full pension lifecycle, including retirements, transfers, deaths, and benefit calculations. You will act as a technical specialist within the team, providing guidance on LGPS legislation, interpreting scheme regulations, and supporting the accurate and timely delivery of pension benefits. The role also involves supervising and mentoring junior administrators, supporting workflow management and contributing to continuous service improvement initiatives. You will play an active part in driving operational excellence, identifying process efficiencies and maintaining high standards of data quality and customer service. Working closely with employers and internal teams, you will help resolve queries, support regulatory reporting requirements.
About the Team
The Pensions Administration Team at Haringey is an experienced, award-winning team with a strong reputation for delivering a high-quality LGPS service. The team brings together a wide range of expertise across pensions administration and customer service, enabling it to manage workloads while maintaining a clear focus on member outcomes. Collaboration sits at the heart of the team’s culture. Staff work closely together, sharing knowledge and supporting one another to ensure consistency, resilience and continuous learning. With a proven track record of adapting to change and embracing improvement, the team is committed to continuous development, innovation and best practice within the LGPS, helping to ensure a service that is both reliable and forward-looking.
About You
You are an experienced LGPS professional with strong technical knowledge and a proactive, customer‑focused approach. You are confident handling complex pension queries and calculations, and you enjoy working collaboratively to deliver high‑quality outcomes.
Key skills and experience:
- A minimum of 3 years’ experience working within the Local Government Pension Scheme (LGPS)
- Strong knowledge of LGPS regulations, pensions legislation, and current industry developments
- Proven ability to interpret and apply complex regulations and guidance accurately
- Excellent mathematical and analytical skills, with experience completing and checking complex benefit calculations
- Experience dealing with a wide range of pension casework, including retirements, transfers, and death cases
- Strong working knowledge of the Altair pensions administration system, including reporting tools (e.g. Insights/ReportWriter)
- Experience maintaining pension data and supporting system processes, including reporting and data integrity
- Ability to build effective working relationships with employers, stakeholders, and internal teams
- Excellent written and verbal communication skills, including the ability to explain complex information clearly
- Experience supporting or mentoring junior staff and contributing to team development
- Good IT skills and experience using systems to enhance service delivery
Working for Haringey
At Haringey Council we are committed to creating a workplace culture where all our people feel valued, included, and able to be their best at work, and we recognise the benefits of a diverse workforce so welcome applications from all ethnicities and communities so that we continue to make a difference to our residents and community. Our benefits package includes a leave entitlement up to 31 days + bank holidays, potential hybrid working opportunities, health and wellbeing support, a generous local government pension scheme and a range of discount schemes across leisure and culture that provide both financial and money‑saving discounts.
Please note: we reserve the right to end this advert before the noted deadline if we receive sufficient applications. If you wish to apply for this role please ensure that you do so as soon as possible. Additionally, we are aware that automated emails may end be diverted through to junk email folders. Please continue to check these through the application process. If you have any questions about the status of your application please contact.
Senior Pensions Officer in London employer: Haringey Jobs London
Haringey Council is an exceptional employer that champions a diverse and inclusive workplace culture, where every employee is valued and empowered to excel. With a strong commitment to employee growth, the council offers generous benefits including up to 31 days of leave, hybrid working options, and comprehensive health support, all set in the vibrant and community-focused environment of Haringey, soon to be celebrated as the 2027 London Borough of Culture.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Pensions Officer in London
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We think you need these skills to ace Senior Pensions Officer in London
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
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How to prepare for a job interview at Haringey Jobs London
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Before your interview with Haringey Jobs London, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
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