At a Glance
- Tasks: Support bereaved families and manage public health funerals with compassion and professionalism.
- Company: Haringey Council, a vibrant and inclusive community-focused organisation.
- Benefits: Competitive salary, generous leave, and a supportive work environment.
- Why this job: Make a meaningful impact by providing dignified services to those in need.
- Qualifications: Experience in bereavement services and strong administrative skills required.
- Other info: Join a dedicated team committed to care and respect for all.
The predicted salary is between 35520 - 36585 £ per year.
Contract Terms
- Starting salary: SC6 (£35,520 – £36,585)
- Work location: On-site – Haringey Mortuary, Church Ln, London N17 7AA
- Working hours: Part-time, 18 hours per week
- Contract type: Permanent
- Closing date: Sunday, 19th April 2026
- Expected interview date: w/c 27th April 2026
About Haringey
Haringey is a fantastic place to live and work – the world in one borough. A place brimming with creativity, personality, radicalism, and community. It is a place where we stand up for each other. A place that is proudly distinctive.
Our history champions change‑makers and everyday rebels; revelling in our differences, battling discrimination, championing equality, and doing things our own way. Haringey’s people are a huge asset, with knowledge, expertise, and passion. Our staff members embody our organisational values: Caring, Creative, Courageous, Collaborative and Community‑focused. These values keep us looking forward, ambitious for the future, and continuously striving to do our very best for all of our residents.
About the Role
As a Mortuary Support and Funerals Officer, you will play a vital role in ensuring that individuals who pass away without next of kin or funeral arrangements receive a dignified and compassionate service. You’ll manage the end‑to‑end process for Public Health Funerals – from conducting property searches and identifying assets, to arranging the funeral and recovering costs from estates.
Alongside this, you will support the daily operation of the public mortuary. This includes assisting with the reception, maintaining accurate records, monitoring key inboxes and phone lines, and ensuring all activities follow standard operating procedures and guidelines. Your work will contribute directly to the integrity, sensitivity and professionalism of the council’s bereavement services.
This is a varied and meaningful role that combines administrative responsibility, operational coordination, and sensitive contact with bereaved families, partner agencies, and internal stakeholders.
About the Team
You will be part of the Mortuary and Bereavement Services team within the Environment and Resident Experience directorate. The team works closely with the Coroner’s Office, funeral directors, registrars, the police, NHS services, legal services, housing, finance teams, and other internal services.
The environment is professional, supportive, and deeply committed to ensuring that every deceased person is treated with dignity and respect. You’ll be working with experienced colleagues who understand the sensitive nature of the work, operate with high standards of care, and support each other in managing challenging or emotional situations.
About You
You’ll bring a calm, compassionate, and professional approach to working with the deceased, bereaved families, and partner agencies. You are confident communicating with people at all levels – from the public and funeral directors to elected members, legal representatives, and the Coroner’s Office.
You will be organised, diligent, and able to manage multiple priorities while maintaining accurate records and meeting important deadlines. Experience in bereavement services, funerals, or mortuary environments is essential.
You will also have:
- Strong administrative and financial skills, including handling assets and maintaining auditable records
- The ability to analyse information, spot issues, and propose solutions
- A high level of integrity and confidentiality, especially when handling sensitive data and personal effects
- Proficiency in IT systems, databases, and Microsoft Office tools
- A flexible approach to working and a commitment to excellent customer care
Above all, you will be someone who approaches this unique and important work with respect, resilience, and compassion.
Working for Haringey
At Haringey Council we are committed to creating a workplace culture where all our people feel valued, included, and able to be their best at work, and we recognise the benefits of a diverse workforce so welcome applications from all ethnicities and communities so that we continue to make a difference to our residents and community.
Our benefits package includes a leave entitlement of 31 days +
Mortuary Support & Funerals Officer in London employer: Haringey Jobs London
Contact Detail:
Haringey Jobs London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mortuary Support & Funerals Officer in London
✨Tip Number 1
Network like a pro! Reach out to people in the mortuary and bereavement services field. Attend local events or join online forums to connect with professionals who can give you insights and possibly refer you to opportunities.
✨Tip Number 2
Prepare for your interview by researching Haringey Council's values and recent initiatives. Show us how your skills align with their mission of compassion and community focus, and be ready to discuss how you handle sensitive situations.
✨Tip Number 3
Practice your communication skills! Since you'll be dealing with bereaved families and various agencies, being able to convey empathy and professionalism is key. Role-play common scenarios with a friend to build your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Haringey team and contributing to their important work.
We think you need these skills to ace Mortuary Support & Funerals Officer in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience in bereavement services or similar roles. We want to see how your skills align with the responsibilities of a Mortuary Support & Funerals Officer.
Showcase Your Compassion: This role is all about sensitivity and care. Use your application to demonstrate your compassionate approach to working with bereaved families and your understanding of the importance of dignity in this line of work.
Be Organised and Detailed: Since you'll be managing multiple priorities, it's crucial to show us your organisational skills. Include examples of how you've maintained accurate records or handled sensitive information in previous roles.
Apply Through Our Website: We encourage you to submit your application through our website for a smoother process. It’s the best way to ensure your application gets the attention it deserves!
How to prepare for a job interview at Haringey Jobs London
✨Understand the Role
Make sure you thoroughly read the job description and understand the key responsibilities of a Mortuary Support & Funerals Officer. Familiarise yourself with the processes involved in public health funerals and the importance of compassion in this role.
✨Showcase Your Skills
Prepare to discuss your administrative and financial skills, especially how you've handled sensitive data in the past. Be ready to provide examples of how you've managed multiple priorities while maintaining accuracy and confidentiality.
✨Demonstrate Compassion and Professionalism
This role requires a calm and compassionate approach. Think of scenarios where you've had to deal with sensitive situations and be prepared to share how you handled them with dignity and respect.
✨Engage with the Team's Values
Haringey values caring, creativity, courage, collaboration, and community focus. Reflect on how your personal values align with these and be ready to discuss how you can contribute to a supportive team environment.