At a Glance
- Tasks: Provide admin support for housing services and assist with homelessness assessments.
- Company: Join Haringey Council, a vibrant and inclusive community-focused organisation.
- Benefits: Enjoy 31 days of leave, competitive salary, and a supportive work culture.
- Other info: Be part of a diverse team committed to community values and continuous improvement.
- Why this job: Make a real difference in people's lives while developing your skills in a dynamic environment.
- Qualifications: Strong admin skills, excellent communication, and a proactive attitude are essential.
The predicted salary is between 38256 - 39276 £ per year.
Contract terms
- Starting salary: SO1 (£38,256 – £39,276)
- Work location: Alexandra House, 10 Station Road, Wood Green, London, N22 7TR
- Hours per week: 18 per week
- Contract type: Permanent
- Closing date: Sunday, 5th July 2026 at 23:59
- Expected interview date: W/c 6th July 2026
About Haringey
Haringey is a fantastic place to live and work – the world in one borough. A place brimming with creativity, personality, radicalism, and community. It is a place where we stand up for each other. A place that is proudly distinctive. We’ll be celebrating all this and more as the “rebel borough” when we are the 2027 London Borough of Culture.
Our history champions change‑makers and everyday rebels; revelling in our differences, battling discrimination, championing equality, and doing things our own way. Haringey’s people are a huge asset, with knowledge, expertise, and passion. Our staff members embody our organisational values: Caring, Creative, Courageous, Collaborative and Community‑focused. These values keep us looking forward, ambitious for the future, and continuously striving to do our very best for all of our residents.
About the role
We are looking for a proactive and organised Housing Needs Admin Support Officer to join our Housing Needs Service. In this role, you will provide high‑quality administrative and frontline support, helping the team deliver statutory homelessness assessments and essential services to residents. Your responsibilities will include managing case records, responding to enquiries, supporting housing plans, and maintaining accurate data across internal systems, ensuring a responsive and efficient service.
About the team
You will be part of a dedicated Housing Needs team within a fast‑paced and customer‑focused environment. The team plays a crucial role in supporting residents by providing advice, managing cases, and ensuring access to housing services. Collaboration is key, and you will work closely with senior practitioners and colleagues across the service to continuously improve processes, deliver excellent outcomes, and provide a supportive experience for customers.
About you
You will bring strong administrative experience, excellent communication skills, and the ability to manage a varied workload with accuracy and attention to detail. You are confident using IT systems, able to prioritise tasks effectively, and committed to delivering excellent customer service. A flexible and proactive approach is essential, alongside the ability to handle sensitive information with discretion and professionalism. Experience or understanding of housing services is beneficial but not essential.
Working for Haringey
At Haringey Council we are committed to creating a workplace culture where all our people feel valued, included, and able to be their best at work, and we recognise the benefits of a diverse workforce, so welcome applications from all ethnicities and communities so that we continue to make a difference to our residents and community.
Our benefits package includes a leave entitlement of 31 days +
Housing Needs Admin Support Officer in London employer: Haringey Jobs London
Haringey Council is an exceptional employer that fosters a vibrant and inclusive work culture, where creativity and community spirit thrive. With a commitment to employee growth and development, staff enjoy generous benefits including 31 days of leave, and the opportunity to make a meaningful impact in the lives of residents. Located in the dynamic borough of Haringey, employees are part of a passionate team dedicated to championing equality and delivering high-quality services.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Needs Admin Support Officer in London
✨Dive into Local Government Events
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Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
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We think you need these skills to ace Housing Needs Admin Support Officer in London
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for Haringey Jobs London and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at Haringey Jobs London
✨Get to Know Public Sector Values
Before your interview with Haringey Jobs London, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
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Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for Haringey Jobs London.
