Business Support Officer – Early Help in London

Contract Terms Grade: SC5

Salary: £32,535 – £33,987 per annum

Location: Hybrid working

Contract Type: Permanent (36 Hours per week)

Closing Date: Sunday, 19th July 2026

Interview Date: Week commencing 27th July 2026 (TBC)

About Haringey

Haringey is a fantastic place to live and work – the world in one borough. A place brimming with creativity, personality, radicalism, and community. It is a place where we stand up for each other. A place that is proudly distinctive. We’ll be celebrating all this and more as the “rebel borough” when we are the 2027 London Borough of Culture. Our history champions change-makers and everyday rebels; revelling in our differences, battling discrimination, championing equality, and doing things our own way. Haringey’s people are a huge asset, with knowledge, expertise, and passion. Our staff members embody our organisational values: Caring, Creative, Courageous, Collaborative and Community-focused. These values keep us looking forward, ambitious for the future, and continuously striving to do our very best for all of our residents.

About the Role

As a Business Support Officer within Haringey’s Early Help & Prevention Service, you will play a vital role in supporting children, young people and families by helping to ensure our services run smoothly and effectively. Working across the Early Help Service and Family Hubs, you’ll provide high-quality administrative and operational support that enables colleagues and partners to deliver positive outcomes for residents. This is a varied and rewarding role where no two days are the same. You will manage correspondence, maintain accurate records and databases, coordinate meetings and events, prepare reports and presentations and support a range of service improvement projects. You’ll also facilitate the Early Help Panel by preparing documentation, taking minutes and liaising with key partners to ensure effective multi-agency collaboration. In addition, you’ll support the day-to-day operation of Family Hubs, gather feedback from local residents, process invoices and P-card payments and help maintain systems such as Liquidlogic, ensuring data accuracy, confidentiality and compliance at all times. This role offers the opportunity to make a genuine difference by supporting services that help children and families thrive.

About the Team

The Business Support Officer sits within the Data and Project Team, a collaborative and supportive team that plays a central role in ensuring the successful delivery of Early Help and Prevention services across Haringey. Together, we provide the organisational, administrative and project support that allows frontline services to deliver the best possible outcomes for children, young people and families.

About You

You’ll be a highly organised and proactive administrator with a strong commitment to delivering excellent customer service. Comfortable working in a busy environment, you’ll be able to manage competing priorities, maintain accuracy under pressure and build positive working relationships with a wide range of stakeholders. You’ll enjoy being part of a collaborative team and take pride in providing efficient, professional support that helps services deliver the best possible outcomes for children, young people and families.

Key skills and experience:

• Experience providing high-quality administrative and business support within a busy office or service environment.
• Excellent organisational skills, with the ability to manage multiple tasks and competing priorities effectively.
• Strong verbal and written communication skills, with the confidence to engage with residents, colleagues, partners and other stakeholders.
• Experience coordinating meetings, workshops and events, including arranging logistics, preparing agendas and taking accurate minutes.
• Ability to prepare and maintain reports, records and other documentation to a high standard.
• Experience using databases and information systems, with a strong focus on accuracy, confidentiality and data integrity.
• Ability to support projects and service improvement initiatives, working collaboratively with internal and external partners.
• Experience processing invoices, purchase card transactions or other financial administration activities.
• Good IT skills, including Microsoft Office applications and, ideally, experience of systems such as Liquidlogic.
• A flexible, solution-focused approach and a commitment to delivering excellent support services for children, young people and families.

Working for Haringey

At Haringey Council we are committed to creating a workplace culture where all our people feel valued, included, and able to be their best at work, and we recognise the benefits of a diverse workforce so welcome applications from all ethnicities and communities so that we continue to make a difference to our residents and community. Our benefits package includes a leave entitlement of 29 days + bank holidays, potential hybrid working opportunities, health and wellbeing support, a generous local government pension scheme and a range of discount schemes across leisure and culture that provide both financial and money‑saving discounts.