Housing Needs Team Manager

Housing Needs Team Manager

Full-Time 54267 - 57402 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead a team to deliver high-quality homelessness prevention and assessment services.
  • Company: Haringey Council, a vibrant and diverse community-focused organisation.
  • Benefits: Generous leave, hybrid working, health support, and a local government pension scheme.
  • Other info: Join a supportive team committed to continuous improvement and community impact.
  • Why this job: Make a real difference in people's lives while shaping innovative housing solutions.
  • Qualifications: Experience in housing needs or homelessness services and strong leadership skills.

The predicted salary is between 54267 - 57402 £ per year.

Contract Terms

  • Starting salary: PO6 (£54,267 – £57,402 per annum)
  • Location: 48 Station Road, Wood Green
  • Contract type: Permanent
  • Closing date: 7th June 2026
  • Interview date: w/c 15th June 2026 (TBC)

This service is currently piloting a flexible 9 day working fortnight until 31st March 2027 and operates a hybrid working arrangement. This is generally 2 days a week office based.

About Haringey

Haringey is a fantastic place to live and work – the world in one borough. A place brimming with creativity, personality, radicalism, and community. It is a place where we stand up for each other. A place that is proudly distinctive. We’ll be celebrating all this and more as the “rebel borough” when we are the 2027 London Borough of Culture.

Our history champions change-makers and everyday rebels; revelling in our differences, battling discrimination, championing equality, and doing things our own way. Haringey’s people are a huge asset, with knowledge, expertise, and passion. Our staff members embody our organisational values: Caring, Creative, Courageous, Collaborative and Community-focused. These values keep us looking forward, ambitious for the future, and continuously striving to do our very best for all of our residents.

About the Role

This is an excellent opportunity for an experienced housing professional to lead a frontline Housing Needs team delivering high-quality homelessness prevention and assessment services. As a Team Manager, you will be responsible for one of five teams, ensuring the delivery of legally compliant statutory assessments under the Housing Act 1996, while driving a strong prevention-focused, customer-first approach.

You will play a key role in shaping and improving the service – managing complex cases, responding to legislative and policy changes and embedding innovative ways of working. Working closely with internal teams and external partners, you will maximise positive outcomes for residents and lead on enforcement responsibilities linked to the Renters’ Rights Act, ensuring both tenants’ rights are protected and landlords meet their obligations.

About the Team

The Housing Needs service sits within Housing Demand and delivers homelessness prevention, assessment and housing advice to residents across the borough. The service is made up of five teams, each led by a Team Manager and supported by a mix of Housing Needs Officers, senior practitioners and administrative staff, working together to deliver a high-quality frontline service.

We operate in a challenging but rewarding environment, supporting a diverse community and focusing on early intervention to prevent homelessness wherever possible. Working in close partnership with council services and external agencies, the team is committed to collaboration, continuous improvement and innovation to achieve the best possible outcomes for residents.

About You

You will bring significant experience of working within housing needs or homelessness services, along with a strong understanding of the legislative and policy framework. You will be a confident leader, able to inspire and manage a diverse team in a fast-paced, high-pressure environment, while maintaining a clear focus on delivering excellent outcomes for residents.

  • Extensive knowledge of homelessness legislation, housing allocations, tenancy law and prevention duties
  • Proven experience managing teams and performance in a complex frontline service
  • Strong partnership working skills across public, private and voluntary sectors
  • Ability to manage complex cases, legal challenges and high-risk decisions
  • Excellent communication, analytical and problem-solving skills
  • A proactive, innovative approach to service improvement and change

Working for Haringey

At Haringey Council we are committed to creating a workplace culture where all our people feel valued, included, and able to be their best at work, and we recognise the benefits of a diverse workforce so welcome applications from all ethnicities and communities so that we continue to make a difference to our residents and community.

Our benefits package includes a leave entitlement up to 31 days + bank holidays, potential hybrid working opportunities, health and wellbeing support, a generous local government pension scheme and a range of discount schemes across leisure and culture that provide both financial and money-saving discounts.

Housing Needs Team Manager employer: Haringey Jobs London

Haringey Council is an exceptional employer that champions a diverse and inclusive workplace culture, where every team member is valued and empowered to excel. With a commitment to employee wellbeing, we offer generous leave entitlements, hybrid working arrangements, and a supportive environment that fosters professional growth and innovation. Located in the vibrant borough of Haringey, you will be part of a community-focused team dedicated to making a meaningful impact on residents' lives while enjoying the unique cultural richness of the area.

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Contact Details:

Haringey Jobs London Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Housing Needs Team Manager

Tip Number 1

Get to know the company culture before your interview. Haringey values creativity and community, so think about how you can showcase your own experiences that align with these values. We want to see how you can fit into their 'rebel borough' spirit!

Tip Number 2

Prepare for those tricky questions! Brush up on your knowledge of homelessness legislation and be ready to discuss how you've managed complex cases in the past. We need to show them you're not just a great leader but also a problem-solver.

Tip Number 3

Network like a pro! Reach out to current or former employees on LinkedIn to get insider tips about the team and the role. We can help you make connections that could give you an edge in the hiring process.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Haringey team and contributing to their mission of supporting the community.

We think you need these skills to ace Housing Needs Team Manager

Housing Needs Expertise
Homelessness Legislation Knowledge
Team Leadership
Performance Management
Partnership Working
Complex Case Management
Legal Challenge Management

Some tips for your application 🫡

Tailor Your Application:Make sure to customise your application to highlight how your experience aligns with the role of Housing Needs Team Manager. Use keywords from the job description to show that you understand what we're looking for.

Showcase Your Leadership Skills:As a Team Manager, you'll need to inspire and lead a diverse team. Share specific examples of how you've successfully managed teams in the past, especially in high-pressure environments. We want to see your leadership style!

Demonstrate Your Knowledge:We’re keen on candidates who have a solid grasp of homelessness legislation and housing policies. Include any relevant qualifications or experiences that showcase your expertise in these areas to stand out.

Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with Haringey.

How to prepare for a job interview at Haringey Jobs London

Know Your Legislation

Make sure you brush up on the Housing Act 1996 and other relevant legislation. Being able to discuss how these laws impact homelessness prevention and assessment will show that you’re not just familiar with the rules, but that you can apply them in real-world scenarios.

Showcase Your Leadership Skills

Prepare examples of how you've successfully managed teams in high-pressure environments. Highlight your ability to inspire and lead a diverse group, as this role requires strong leadership to drive a customer-first approach.

Demonstrate Collaborative Spirit

Think of instances where you’ve worked closely with various stakeholders, including public, private, and voluntary sectors. Be ready to discuss how you’ve built partnerships to achieve positive outcomes for residents, as collaboration is key in this role.

Be Ready for Complex Scenarios

Anticipate questions about managing complex cases and legal challenges. Prepare to discuss specific situations where you’ve navigated difficult decisions, showcasing your analytical and problem-solving skills to reassure the interviewers of your capability.