At a Glance
- Tasks: Provide admin support and assist with homelessness assessments for residents.
- Company: Join Haringey Council, a vibrant and inclusive workplace in a diverse borough.
- Benefits: Enjoy 31 days leave, hybrid working, health support, and a generous pension scheme.
- Other info: Be part of a supportive team focused on improving housing services.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Strong admin skills, excellent communication, and a proactive attitude required.
The predicted salary is between 38256 - 39276 £ per year.
Contract terms
- Starting salary: SO1 (£38,256 – £39,276)
- Work location: Alexandra House, 10 Station Road, Wood Green, London, N22 7TR
- Hours per week: 18 per week
- Contract type: Permanent
- Closing date: Sunday, 5th July 2026 at 23:59
- Expected interview date: W/c 6th July 2026
About Haringey
Haringey is a fantastic place to live and work – the world in one borough. A place brimming with creativity, personality, radicalism, and community. It is a place where we stand up for each other. A place that is proudly distinctive. We’ll be celebrating all this and more as the “rebel borough” when we are the 2027 London Borough of Culture. Our history champions change‑makers and everyday rebels; revelling in our differences, battling discrimination, championing equality, and doing things our own way. Haringey’s people are a huge asset, with knowledge, expertise, and passion. Our staff members embody our organisational values: Caring, Creative, Courageous, Collaborative and Community‑focused. These values keep us looking forward, ambitious for the future, and continuously striving to do our very best for all of our residents.
About the role
We are looking for a proactive and organised Housing Needs Admin Support Officer to join our Housing Needs Service. In this role, you will provide high‑quality administrative and frontline support, helping the team deliver statutory homelessness assessments and essential services to residents. Your responsibilities will include managing case records, responding to enquiries, supporting housing plans, and maintaining accurate data across internal systems, ensuring a responsive and efficient service.
About the team
You will be part of a dedicated Housing Needs team within a fast‑paced and customer‑focused environment. The team plays a crucial role in supporting residents by providing advice, managing cases, and ensuring access to housing services. Collaboration is key, and you will work closely with senior practitioners and colleagues across the service to continuously improve processes, deliver excellent outcomes, and provide a supportive experience for customers.
About you
You will bring strong administrative experience, excellent communication skills, and the ability to manage a varied workload with accuracy and attention to detail. You are confident using IT systems, able to prioritise tasks effectively, and committed to delivering excellent customer service. A flexible and proactive approach is essential, alongside the ability to handle sensitive information with discretion and professionalism. Experience or understanding of housing services is beneficial but not essential.
Working for Haringey
At Haringey Council we are committed to creating a workplace culture where all our people feel valued, included, and able to be their best at work, and we recognise the benefits of a diverse workforce, so welcome applications from all ethnicities and communities so that we continue to make a difference to our residents and community. Our benefits package includes a leave entitlement of 31 days + bank holidays, potential hybrid working opportunities, health and wellbeing support, a generous local government pension scheme and a range of discount schemes across leisure and culture that provide both financial and money‑saving discounts.
Please note: we reserve the right to end this advert before the noted deadline if we receive sufficient applications. If you wish to apply for this role, please ensure that you do so as soon as possible. Additionally, we are aware that automated emails may be diverted through to junk email folders. Please continue to check these through the application process. If you have any questions about the status of your application, contact ResourcingHub@haringey.gov.uk.
Housing Needs Admin Support Officer employer: Haringey Jobs London
Haringey Council is an exceptional employer, offering a vibrant work culture that celebrates diversity and community spirit in the heart of London. With a commitment to employee wellbeing, generous leave entitlements, and opportunities for professional growth, staff are empowered to make a meaningful impact in the lives of residents. Join us in a supportive environment where your contributions are valued, and together we can champion change and equality in our 'rebel borough'.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Needs Admin Support Officer
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We think you need these skills to ace Housing Needs Admin Support Officer
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
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How to prepare for a job interview at Haringey Jobs London
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Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
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