At a Glance
- Tasks: Be the friendly face of Haringey Council, helping residents with their enquiries.
- Company: Join Haringey Council, a community-focused organisation in vibrant Wood Green.
- Benefits: Enjoy a competitive salary and gain valuable experience in customer service.
- Other info: Fixed term contract for 18 months with opportunities for growth.
- Why this job: Make a real difference in your community while developing essential skills.
- Qualifications: Strong communication and organisational skills are a must.
The predicted salary is between 30000 - 40000 £ per year.
Haringey Council invites applications for a Frontline Officer based at Wood Green Library, London.
You will be the first point of contact for residents, handling enquiries and guiding customers to the right services, delivering a professional, responsive and customer‑focused service.
The role requires strong communication, organisational skills and the ability to manage competing priorities in a fast‑paced environment.
The post is a fixed term contract for 18 months, starting at PO1 scale.
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We think you need these skills to ace Frontline Officer: Resident Services & Customer Support
Communication Skills
Problem-Solving Skills
Attention to Detail
Organisational Skills
Customer Service
Flexibility
Adaptability
