At a Glance
- Tasks: Support digital learning services and maintain ICT infrastructure for Haringey Learns.
- Company: Join Haringey Council, committed to inclusive education and community development.
- Benefits: Enjoy 31 days leave, hybrid working, health support, and a generous pension scheme.
- Other info: Be part of a diverse team dedicated to continuous improvement and digital innovation.
- Why this job: Make a real impact in education while working with innovative digital solutions.
- Qualifications: Proven ICT skills, Microsoft 365 knowledge, and strong communication abilities required.
The predicted salary is between 42771 - 45750 £ per year.
Contract terms
- Starting salary: PO2 (£42,771 – £45,750)
- Work location: Wood Green Library, 187 High Road, London, N22 6DS
- Hours per week: 36
- Contract type: Fixed term contract / Secondment (18 months from start date)
- Closing date: Sunday, 7th June 2026 at 23:59
- Expected interview date: W/c 22nd June 2026
- Secondment approval: Notify your line manager/head of service for approval.
About the role
We are seeking an Educational Digital Support, Cloud & ICT Officer to play a vital role in supporting the delivery of high‑quality digital learning services within Haringey Learns. This position is responsible for the maintenance and development of the Virtual Learning Environment, Microsoft 365, cloud platforms, and ICT infrastructure, ensuring systems are secure, effective, and fit for purpose. You will provide technical support to staff and learners, troubleshoot issues, manage hardware and software, and contribute to the development of digital and e‑learning strategies that enhance teaching and learning.
About the team
You will join the Haringey Learns service within the Placemaking and Community Development directorate, working as part of a collaborative and forward‑thinking team. The service is committed to delivering inclusive, high‑quality education and digital learning opportunities to residents. You will work closely with curriculum teams, quality leads, and frontline staff, supporting both day‑to‑day operations and the ongoing development of innovative digital learning solutions.
About you
You are a proactive and technically skilled ICT professional with strong experience in supporting hardware, software, and network systems. You bring excellent communication and customer service skills, with the ability to explain technical concepts clearly to a range of users. With a solid understanding of Microsoft 365, networking, and cyber security, you are confident diagnosing issues, managing your workload, and delivering high‑quality support. You will ideally hold current Microsoft qualifications or accreditations, a Level 3 (or above) ICT or digital qualification, and have knowledge or certification in cyber security (Level 2+), along with VMware technologies or equivalent experience. A flexible and solution‑focused approach, alongside a commitment to continuous improvement and digital innovation, will be key to success in this role.
Working for Haringey
At Haringey Council we are committed to creating a workplace culture where all our people feel valued, included, and able to be their best at work, and we recognise the benefits of a diverse workforce so welcome applications from all ethnicities and communities so that we continue to make a difference to our residents and community. Our benefits package includes a leave entitlement of 31 days + bank holidays, potential hybrid working opportunities, health and wellbeing support, a generous local government pension scheme and a range of discount schemes across leisure and culture that provide both financial and money‑saving discounts.
If you have any questions about the status of your application, please contact ResourcingHub@haringey.gov.uk.
Educational Digital Support, Cloud & ICT Officer employer: Haringey Jobs London
Haringey Council is an excellent employer that prioritises a supportive and inclusive work culture, ensuring all employees feel valued and empowered to excel. With a generous benefits package including 31 days of leave plus bank holidays, hybrid working options, and a strong commitment to employee growth and wellbeing, this role offers a meaningful opportunity to contribute to the community while advancing your career in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Educational Digital Support, Cloud & ICT Officer
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and showcasing your technical skills. Make sure you can explain how your experience with Microsoft 365 and cloud platforms can benefit the team at Haringey Learns.
✨Tip Number 3
Don’t just apply and wait! Follow up on your application after a week or so. A quick email shows your enthusiasm and keeps you on their radar. Plus, it’s a great chance to ask any questions about the role.
✨Tip Number 4
Use our website to apply! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the info you need about the role and the team you could be joining.
We think you need these skills to ace Educational Digital Support, Cloud & ICT Officer
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience with digital learning services and ICT support. We want to see how your skills align with the role of Educational Digital Support, Cloud & ICT Officer.
Show Off Your Technical Skills:Don’t hold back on showcasing your technical expertise! Mention your experience with Microsoft 365, cloud platforms, and any relevant qualifications. We love seeing candidates who can clearly communicate their tech know-how.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language to explain your past experiences and how they relate to the job. We appreciate a well-structured application that’s easy to read!
Apply Through Our Website:Remember to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Haringey Jobs London
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft 365, cloud platforms, and ICT infrastructure. Be ready to discuss how you've used these tools in previous roles and how they can enhance digital learning services.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've troubleshot technical issues in the past. Think about specific challenges you faced and how you resolved them, as this will demonstrate your proactive approach and technical expertise.
✨Communicate Clearly
Since you'll be explaining technical concepts to a range of users, practice simplifying complex ideas. Use relatable analogies or examples to show that you can communicate effectively with both staff and learners.
✨Emphasise Continuous Improvement
Highlight your commitment to ongoing learning and digital innovation. Share any relevant certifications or training you've pursued, and discuss how you stay updated with the latest trends in ICT and cyber security.
