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For Companies At a Glance
- Tasks: Support compliance with housing obligations and manage disrepair claims effectively.
- Company: Join Haringey, a vibrant borough known for creativity and community spirit.
- Benefits: Enjoy 31 days leave, hybrid working options, and health support.
- Why this job: Be part of a dynamic team making a real difference in residents' lives.
- Qualifications: Strong understanding of disrepair claims and excellent communication skills required.
- Other info: Applications welcome from all backgrounds; we value diversity.
The predicted salary is between 39600 - 42000 ÂŁ per year.
Contract Terms
- Starting salary: PO4 (£49,056 – £52,194)
- Work location: Broadwater Farm, Adams Road, London, N17 6HG
- Hours per week: Full-time, 36 per week
- Contract type: Fixed term contract, 12 Months from start date
- Closing date: Sunday, 22nd February 2026
- Expected interview date: w/c 2nd March 2026
About Haringey
Haringey is a fantastic place to live and work – the world in one borough. A place brimming with creativity, personality, radicalism, and community. It is a place where we stand up for each other. A place that is proudly distinctive. We’ll be celebrating all this and more as the “rebel borough” when we are the 2027 London Borough of Culture.
Our history champions change-makers and everyday rebels; revelling in our differences, battling discrimination, championing equality, and doing things our own way. Haringey’s people are a huge asset, with knowledge, expertise, and passion. Our staff members embody our organisational values: Caring, Creative, Courageous, Collaborative and Community-focused. These values keep us looking forward, ambitious for the future, and continuously striving to do our very best for all of our residents.
About the Role
You will play a key role in ensuring compliance with the Landlord’s obligations under the Housing Conditions Protocol, acting as the primary point of contact with opposing solicitors. Responsibilities include providing disclosure, arranging expert inspections, drafting the Landlord’s Response to claims, and negotiating settlements of damages and costs. In addition, you will liaise closely with the surveying team to ensure repair works are completed within agreed deadlines, while maintaining accurate records and contributing regularly to the team’s reporting processes. A strong understanding of the legal merits of disrepair claims is essential, as you’ll be expected to assess cases effectively, adhere to Protocol timelines, and deliver timely, cost-efficient resolutions.
About the Team
Our Disrepair team is a highly skilled and professional group, actively engaged in a transformative project that will permanently enhance the Council’s service capabilities in this area. Comprising administrators, surveyors, caseworkers, and co-ordinators, the team covers both case management and repairs. With a strong emphasis on problem solving, adaptability, and delivering results, they work collaboratively every day, drawing on individual strengths to tackle complex issues. The nature of the work requires innovation and creativity, with a wide range of tasks undertaken both independently and as part of a larger strategic effort to resolve claims effectively and efficiently.
About You
We are looking for tenacious, organised, and hardworking individuals with a solid understanding of the legal merits of disrepair claims and housing repairs operations. Ideal candidates will have proven success in previous Disrepair teams, bringing the necessary skills and expertise to integrate seamlessly under the guidance of the Senior Disrepair Manager. Strong communication abilities, a solution-focused mindset, and a proactive work ethic are essential, along with a willingness to take direction with enthusiasm as part of a wider project to build a future-ready service. Proficiency in Microsoft Office and repairs systems/databases is also required to carry out this role effectively.
Working for Haringey
At Haringey Council we are committed to creating a workplace culture where all our people feel valued, included, and able to be their best at work, and we recognise the benefits of a diverse workforce so welcome applications from all ethnicities and communities so that we continue to make a difference to our residents and community.
Our benefits package includes a leave entitlement of 31 days + bank holidays, potential hybrid working opportunities, health and wellbeing support, a generous local government pension scheme and a range of discount schemes across leisure and culture that provide both financial and money-saving discounts.
Please note: we reserve the right to end this advert before the noted deadline if we receive sufficient applications. If you wish to apply for this role, please ensure that you do so as soon as possible.
Additionally, we are aware that automated emails may be diverted through to junk email folders. Please continue to check these through the application process. If you have any questions about the status of your application, please contact ResourcingHub@haringey.gov.uk
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Disrepair Caseworker employer: Haringey Jobs London
Contact Detail:
Haringey Jobs London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Disrepair Caseworker
✨Tip Number 1
Familiarise yourself with the Housing Conditions Protocol and the legal aspects of disrepair claims. Understanding these elements will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the housing and disrepair sector. Engaging with others in the field can provide insights into best practices and may even lead to referrals or recommendations for the position.
✨Tip Number 3
Prepare to discuss specific examples from your past experience that showcase your problem-solving skills and ability to work collaboratively. Highlighting your successes in similar roles will make you stand out.
✨Tip Number 4
Research Haringey Council's values and recent initiatives. Showing that you align with their community-focused approach and are aware of their current projects can set you apart as a candidate who truly cares about the role.
We think you need these skills to ace Disrepair Caseworker
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Disrepair Caseworker. Familiarise yourself with the Housing Conditions Protocol and the legal aspects of disrepair claims to demonstrate your knowledge in your application.
Tailor Your CV: Highlight relevant experience in your CV that aligns with the job description. Emphasise your previous roles in disrepair teams, your understanding of housing repairs operations, and any specific achievements that showcase your skills.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the role and the values of Haringey Council. Use specific examples from your past experiences to illustrate how you embody the qualities they are looking for, such as being tenacious, organised, and solution-focused.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Haringey Jobs London
✨Understand the Legal Framework
Make sure you have a solid grasp of the legal merits of disrepair claims. Familiarise yourself with relevant laws and protocols, as this knowledge will be crucial in demonstrating your expertise during the interview.
✨Showcase Your Problem-Solving Skills
Prepare examples from your past experience where you've successfully resolved complex issues. Highlight your adaptability and creativity in finding solutions, as these traits are highly valued in the Disrepair team.
✨Communicate Effectively
Strong communication skills are essential for this role. Practice articulating your thoughts clearly and confidently, especially when discussing your previous experiences and how they relate to the responsibilities of the position.
✨Demonstrate Team Collaboration
Since the role involves working closely with various teams, be ready to discuss how you've collaborated with others in the past. Emphasise your ability to work within a team and contribute to collective goals, showcasing your community-focused mindset.
