At a Glance
- Tasks: Provide high-quality clinical care and support for patients with serious mental illness and substance misuse.
- Company: Join Haringey GP Federation, a dynamic organisation improving healthcare in North London.
- Benefits: Enjoy a competitive salary, professional development, and a supportive work environment.
- Other info: Flexible working opportunities and commitment to diversity and inclusion.
- Why this job: Make a real difference in patients' lives while working in a collaborative healthcare setting.
- Qualifications: Strong interpersonal skills and a passion for patient care are essential.
The predicted salary is between 37338 - 44962 £ per year.
As a member of Haringey GP Federation Primary Care Clinical Team, the post holder will provide high quality clinical care and operational support to the Haringey Serious Mental Illness (SMI) Physical Health Check Service and GP @ The Grove and HAGA Service (substance misuse). You will be working with several providers across several sectors: primary care, community health, hospital, social care and the voluntary sector.
Main duties of the job
- Increase the number of physical health checks performed on people with SMI and substance misuse who may be at increased risk of COVID-19 and its subsequent complications.
- Increase the overall number of physical health checks performed on people with SMI in Haringey from 21% in 2018 to the national target of 75% as of 2026.
- Encourage a more holistic approach to healthcare for patients through collaborative working with North London Foundation Trust and the Haringey Wellbeing Network at Mind in Haringey.
The Post Holder Will Work Closely With The SMI Community Mental Health Allied Professional, HAGA Services And Service Lead To Deliver On Key National And Local Strategies To Reduce Unwarranted Variation In The Physical Health Outcomes Of Patients With SMI And Substance Misuse By:
- Increasing the proactive identification, monitoring and management of physical illness in this patient cohort.
- Rapidly identifying at-risk patients on the SMI register, impacted by or with potential higher risks to healthcare complications as a result of COVID-19.
- Improving engagement of SMI patients with primary and community care, including referral or signposting to appropriate services.
- Supporting practices maintain accurate SMI registers.
- Identifying and coordinating patient care with the Haringey Wellbeing Network.
About Us
Haringey GP Federation is a dynamic and growing organisation working in partnership with GP practices across the diverse borough of Haringey, north London. Our role is to support and enable general practice by developing and delivering services that complement core GP work, creating opportunities for shared learning and innovation, and helping practices respond to the evolving needs of patients and the wider health system. We work in close partnership with practices, clinicians and system partners to co-design services, pilot new approaches, and build capacity across primary care. Through clinical programmes, workforce development and operational support, our aim is to add value in ways that are practical, respectful and aligned with the priorities of our member practices. We’re proud of the strong relationships we’ve built across the health and care system grounded in mutual respect, shared goals, and a commitment to delivering excellent care together. Our work has been recognised nationally, including commendations at the HSJ Awards for our leadership and service delivery. We are a Disability Confident Committed employer and welcome applications from disabled people and those with long-term health conditions. We are committed to making reasonable adjustments throughout the recruitment process.
Job responsibilities
The post holder will work in with the clinical lead and service manager to develop and operationalise the physical checks for the SMI pathway. The post holder will also work with the GP based at Haringey Advisory Group on Alcohol (HAGA) and service manager to perform comprehensive health checks for patients with substance misuse. This is a patient-facing role which will support improving the overall health for patients.
Person Specification
Essential - Skills / Experience
- Excellent interpersonal skills, including observation, listening and empathy.
- Ability to communicate clearly both verbally and in writing sensitive information.
- Ability to provide and maintain a high quality of care.
- Ability to maintain accurate records.
- Ability to prioritise own workload in the face of competing pressures.
- Ability to work effectively with a range of stakeholders including people with SMI or Substance Misuse, voluntary groups, social work, acute providers and commissioners.
Desirable
- Ability to interpret & implement local, national, Haringey GP Federation and Trust policies.
- Excellent presentation skills, both written and verbal.
- Experience of working in General practice.
- Experience of working with the IT clinical system EMIS.
- Experience of working in a multi-disciplinary setting.
Personal Qualities
Essential
- Share the Company’s beliefs and model this in their attitude and behaviour.
- Ensure the Company’s values are demonstrated by themselves and others every day and that any matters of concern are addressed in a timely manner, either directly or raised with the relevant line manager or through the relevant processes within the Company’s policies and protocols.
- Flexible approach and ability to demonstrate empathy.
- Be well organised and able to prioritise tasks.
- Willingness to learn.
- Desire to help, assist and improve the lives of patients.
- Self-motivated and able to work independently.
Additional Requirements
- Fitness Analysis as appropriate.
- Ability to travel across Haringey Practices efficiently to deliver the service and or attend meetings etc.
Desirable
- Current driving licence.
Knowledge
Essential
- A basic understanding and knowledge of the Mental Health Act and policies that will be adhered to in order to provide the appropriate level of care for this cohort.
- Understanding and knowledge of physical health promotion.
- Understanding of how a clinical health check is completed and the clinical tests that may be included.
- Clinical knowledge of how to carry out basic tests i.e. blood pressure, pulse, testing urine.
- Understanding of Infection Control and requirement to use PPE when necessary.
Essential - Qualifications
- Good standard of general education including Maths and English at Grade C and above (or equivalent).
- Health and Social Care qualification such as Care Certificate or NVQ level 2 or 3.
- Good understanding of spoken and written English.
- Desire to develop skills and qualifications under continuous professional development.
- Trained in Phlebotomy.
- Experience in a patient facing role.
- Experience of working to achieve standard within the Quality and Outcome framework (QoF).
- Experience with chronic disease management.
Desirable
- Knowledgeable use of the clinical system EMIS.
- General practice experience.
- Experience in managing those with SMI.
- Experience in managing those with Substance Misuse.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name: Haringey GP Federation
Address: 48 Station Road, Wood Green, London, N22 7TY, United Kingdom
Employer's website: https://www.haringeygpfederation.co.uk/
Contact Integrated Services Manager – Solomon Smith – solomon.smith1@nhs.net
Primary Care Health Care Assistant employer: Haringey GP Federation
Haringey GP Federation is an exceptional employer, offering a collaborative and innovative work culture that prioritises patient care and professional development. Employees benefit from a supportive environment that encourages growth through continuous learning and leadership opportunities, all while making a meaningful impact on healthcare delivery in the vibrant community of Haringey.
StudySmarter Expert Advice🤫
We think this is how you could land Primary Care Health Care Assistant
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Haringey GP Federation.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Haringey GP Federation.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Haringey GP Federation, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Primary Care Health Care Assistant
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Haringey GP Federation.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Haringey GP Federation.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Haringey GP Federation. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Haringey GP Federation. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Haringey GP Federation
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Haringey GP Federation’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
