At a Glance
- Tasks: Manage housing defects and ensure smooth transitions for new homes.
- Company: Join a forward-thinking Housing Delivery team dedicated to quality service.
- Benefits: Enjoy 31 days leave, hybrid work options, and health support.
- Other info: Diverse workplace culture valuing all backgrounds and experiences.
- Why this job: Make a real difference in your community by ensuring high-quality housing.
- Qualifications: Organised, strong communicator with knowledge of housing and construction.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for a proactive and detail-focused Housing Aftercare Co-ordinator to join our Housing Delivery team. In this key role, you will support the successful completion of new council housing schemes by managing the defects liability process and ensuring high-quality outcomes for residents. Acting as the link between contractors, project managers, housing services, and residents, you will help ensure defects are resolved efficiently, customer satisfaction remains high, and new homes transition smoothly into ongoing management. You will be part of a collaborative and forward-thinking Housing Delivery team within Placemaking and Housing. The team is dedicated to delivering high-quality new homes and ensuring that residents receive an excellent standard of service from day one. Working closely with project managers, contractors, and internal stakeholders, the team values strong communication, continuous improvement, and a commitment to delivering safe, well-built homes for the community.
Responsibilities
- Support the successful completion of new council housing schemes by managing the defects liability process.
- Act as the link between contractors, project managers, housing services, and residents.
- Ensure defects are resolved efficiently and new homes transition smoothly into ongoing management.
- Maintain accurate records and reporting systems, identify trends, and provide analysis.
- Apply knowledge of the Building Safety Act 2022 and housing development practices.
- Use asset management platforms such as Northgate to support data management.
- Collaborate with internal stakeholders to achieve safe, well-built homes.
Qualifications
- Organised and driven professional who can manage multiple priorities.
- Excellent written and verbal communication skills.
- Strong organisational and analytical abilities to manage complex data.
- Good understanding of defects management, construction processes, and contractual requirements.
- Knowledge of the Building Safety Act 2022 and housing development practices.
- Experience using systems such as Northgate or similar asset management platforms.
- Highly proficient in Microsoft Office (particularly Excel).
- Demonstrated ability to maintain accurate records and reporting systems.
- Degree (or equivalent experience) required; relevant construction or housing qualification desirable.
- Problem-solver with a strong commitment to delivering quality outcomes and excellent customer service.
Benefits
- Leave entitlement of 31 days + bank holidays.
- Potential hybrid working opportunities.
- Health and wellbeing support.
- Generous local government pension scheme.
- Range of discount schemes across leisure and culture.
We are committed to creating a workplace culture where all our people feel valued, included, and able to be their best at work, and we recognise the benefits of a diverse workforce so welcome applications from all ethnicities and communities so that we continue to make a difference to our residents and community.
Housing Aftercare Coordinator in Wood Green employer: Haringey Council
As a Housing Aftercare Coordinator within our dynamic Housing Delivery team, you will thrive in a supportive and inclusive work environment that prioritises employee wellbeing and professional growth. With generous leave entitlements, potential for hybrid working, and a commitment to diversity, we ensure that every team member feels valued and empowered to contribute to the successful delivery of high-quality homes for our community.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Aftercare Coordinator in Wood Green
✨Join Construction Networks
Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!
✨Show Off Your Skills on Site
If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.
✨Utilise Construction Job Sites
Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like Haringey Council, to express your interest!
✨Tailor Your Application for Full-Time Roles
Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like Housing Aftercare Coordinator at Haringey Council.
We think you need these skills to ace Housing Aftercare Coordinator in Wood Green
Some tips for your application 🫡
Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.
Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.
How to prepare for a job interview at Haringey Council
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
✨Showcase Your Projects
Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.
✨Prepare for On-the-Spot Problem Solving
Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!
