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For Companies At a Glance
- Tasks: Support vulnerable residents in temporary accommodation and manage tenancy-related issues.
- Company: Haringey Council, a vibrant and community-focused organisation.
- Benefits: 31 days leave, health support, pension scheme, and discounts on leisure activities.
- Why this job: Make a real difference in people's lives while working in a dynamic environment.
- Qualifications: Passion for housing, experience with vulnerable households, and strong communication skills.
- Other info: Join a diverse team dedicated to improving outcomes for residents.
The predicted salary is between 40182 - 42060 ÂŁ per year.
Contract Terms
- Starting salary: PO1 (£40,182 – £42,060)
- Work location: Site based – including travel across Haringey and neighbouring boroughs
- Working hours: Fulltime, 36 hours
- Contract type: Permanent
- Closing date: Sunday, 26th April 2026
- Expected interview date: w/c 4th May 2026
About Haringey
Haringey is a fantastic place to live and work – the world in one borough. A place brimming with creativity, personality, radicalism, and community. It is a place where we stand up for each other. A place that is proudly distinctive. We’ll be celebrating all this and more as the “rebel borough” when we are the 2027 London Borough of Culture. Our history champions change-makers and everyday rebels; revelling in our differences, battling discrimination, championing equality, and doing things our own way. Haringey’s people are a huge asset, with knowledge, expertise, and passion. Our staff members embody our organisational values: Caring, Creative, Courageous, Collaborative and Community-focused. These values keep us looking forward, ambitious for the future, and continuously striving to do our very best for all of our residents.
About The Role
As a Temporary Accommodation Officer, you’ll play a vital role in supporting some of our most vulnerable residents, helping them sustain their tenancies and build stability in their lives. Working across a varied patch of temporary accommodation, you’ll manage a caseload of households, respond to tenancy-related issues, and act as a visible and trusted presence for residents. You’ll be responsible for a wide range of tenancy management activities, including managing low-level anti-social behaviour, completing property and tenancy checks, supporting repairs and re-lets, and working proactively to prevent tenancy breakdown. The role involves regular visits to residents, including those with complex needs and close collaboration with internal services and external partners to ensure the right support is in place. This is a hands-on, rewarding role where no two days are the same. You’ll need to balance empathy with professionalism and use your judgement to resolve issues early while escalating complex cases appropriately.
About The Team
You’ll join the Temporary Accommodation team committed to delivering high-quality, customer-focused housing services. The team works closely with colleagues across housing, health, safeguarding, and support services, as well as with external partners such as the Police, DWP, and advice agencies. Together, the team focuses on tenancy sustainment, resident safety, and ensuring temporary accommodation is managed effectively and sensitively.
About You
A strong passion for housing and a commitment to supporting people in challenging circumstances are essential. Ideally, you will have experience working with vulnerable or homeless households within a housing, hostel, or resettlement setting, along with a good understanding of social housing and homelessness issues. Confidence in managing a varied workload is important, including visiting residents independently and handling complex or sensitive situations calmly and fairly. Excellent communication skills are required, as the role involves working with residents from diverse backgrounds and liaising with a wide range of professionals and partner agencies. Strong organisational skills, resilience, and a proactive approach are key, alongside the ability to use IT systems effectively and maintain accurate records. Above all, the role requires pride in delivering a high standard of service and contributing positively to a team dedicated to improving outcomes for residents.
Working for Haringey
At Haringey Council we are committed to creating a workplace culture where all our people feel valued, included, and able to be their best at work, and we recognise the benefits of a diverse workforce so welcome applications from all ethnicities and communities so that we continue to make a difference to our residents and community.
Benefits
- Leave entitlement of 31 days + bank holidays
- Potential hybrid working opportunities
- Health and wellbeing support
- Generous local government pension scheme
- A range of discount schemes across leisure and culture
Temporary Accommodation Officer employer: Haringey Council
Contact Detail:
Haringey Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Temporary Accommodation Officer
✨Tip Number 1
Get to know the company culture! Haringey is all about community and creativity, so show us how you embody those values in your interactions. Research the borough and its initiatives, and be ready to chat about how you can contribute to that vibrant atmosphere.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn, and don’t hesitate to reach out for a chat. They can give you insider tips on what it’s really like to work as a Temporary Accommodation Officer and what the team values most.
✨Tip Number 3
Prepare for the interview by practising common questions related to housing and support services. Think about real-life examples from your experience that showcase your skills in managing complex situations and supporting vulnerable residents.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team and making a difference in the lives of Haringey’s residents.
We think you need these skills to ace Temporary Accommodation Officer
Some tips for your application 🫡
Show Your Passion for Housing: Make sure to highlight your passion for housing and supporting vulnerable residents in your application. We want to see that you genuinely care about making a difference in people's lives, so share any relevant experiences that showcase this commitment.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences that align with the Temporary Accommodation Officer role. We love seeing how you connect your background to our values and the job requirements.
Be Clear and Concise: When writing your application, keep it clear and concise. We appreciate straightforward communication, so avoid jargon and get straight to the point. Make sure your key skills and experiences stand out, as we’ll be looking for those at first glance!
Apply Through Our Website: Remember to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and our team there, making it easier for you to put your best foot forward.
How to prepare for a job interview at Haringey Council
✨Know Your Stuff
Make sure you understand the role of a Temporary Accommodation Officer inside out. Familiarise yourself with the key responsibilities, such as managing tenancy issues and supporting vulnerable residents. Research Haringey's community values and how they align with your own experiences.
✨Show Your Empathy
This role is all about supporting people in challenging situations. Be prepared to share examples from your past where you've demonstrated empathy and understanding, especially when dealing with vulnerable individuals. Highlight your ability to balance professionalism with compassion.
✨Communicate Clearly
Excellent communication skills are a must! Practice articulating your thoughts clearly and confidently. You might be asked to explain how you'd handle specific scenarios, so think about how you can convey your ideas effectively while being approachable and relatable.
✨Demonstrate Team Spirit
Collaboration is key in this role. Be ready to discuss how you've worked with others in the past, whether it's within a team or with external partners. Show that you value teamwork and are committed to improving outcomes for residents through collective effort.