Mortuary Support & Funerals Officer
Mortuary Support & Funerals Officer

Mortuary Support & Funerals Officer

Full-Time 35520 - 36585 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Support bereaved families and manage public health funerals with compassion and professionalism.
  • Company: Haringey Council, a vibrant and inclusive community-focused organisation.
  • Benefits: 31 days leave, health support, hybrid working, and a generous pension scheme.
  • Why this job: Make a meaningful impact in a supportive team while helping those in need.
  • Qualifications: Experience in bereavement services and strong administrative skills required.
  • Other info: Join a diverse workforce committed to dignity and respect for all.

The predicted salary is between 35520 - 36585 ÂŁ per year.

Contract Terms

  • Starting salary: SC6 (ÂŁ35,520 – ÂŁ36,585)
  • Work location: On-site – Haringey Mortuary, Church Ln, London N17 7AA
  • Working hours: Part-time, 18 hours per week
  • Contract type: Permanent
  • Closing date: Sunday, 19th April 2026
  • Expected interview date: w/c 27th April 2026

About Haringey

Haringey is a fantastic place to live and work – the world in one borough. A place brimming with creativity, personality, radicalism, and community. It is a place where we stand up for each other. A place that is proudly distinctive. We’ll be celebrating all this and more as the “rebel borough” when we are the 2027 London Borough of Culture. Our history champions change‑makers and everyday rebels; revelling in our differences, battling discrimination, championing equality, and doing things our own way. Haringey’s people are a huge asset, with knowledge, expertise, and passion. Our staff members embody our organisational values: Caring, Creative, Courageous, Collaborative and Community‑focused. These values keep us looking forward, ambitious for the future, and continuously striving to do our very best for all of our residents.

About The Role

As a Mortuary Support and Funerals Officer, you will play a vital role in ensuring that individuals who pass away without next of kin or funeral arrangements receive a dignified and compassionate service. You’ll manage the end‑to‑end process for Public Health Funerals – from conducting property searches and identifying assets, to arranging the funeral and recovering costs from estates. Alongside this, you will support the daily operation of the public mortuary. This includes assisting with the reception, maintaining accurate records, monitoring key inboxes and phone lines, and ensuring all activities follow standard operating procedures and guidelines. Your work will contribute directly to the integrity, sensitivity and professionalism of the council’s bereavement services. This is a varied and meaningful role that combines administrative responsibility, operational coordination, and sensitive contact with bereaved families, partner agencies, and internal stakeholders.

About The Team

You will be part of the Mortuary and Bereavement Services team within the Environment and Resident Experience directorate. The team works closely with the Coroner’s Office, funeral directors, registrars, the police, NHS services, legal services, housing, finance teams, and other internal services. The environment is professional, supportive, and deeply committed to ensuring that every deceased person is treated with dignity and respect. You’ll be working with experienced colleagues who understand the sensitive nature of the work, operate with high standards of care, and support each other in managing challenging or emotional situations.

About You

You’ll bring a calm, compassionate, and professional approach to working with the deceased, bereaved families, and partner agencies. You are confident communicating with people at all levels – from the public and funeral directors to elected members, legal representatives, and the Coroner’s Office. You will be organised, diligent, and able to manage multiple priorities while maintaining accurate records and meeting important deadlines. Experience in bereavement services, funerals, or mortuary environments is essential.

You Will Also Have

  • Strong administrative and financial skills, including handling assets and maintaining auditable records
  • The ability to analyse information, spot issues, and propose solutions
  • A high level of integrity and confidentiality, especially when handling sensitive data and personal effects
  • Proficiency in IT systems, databases, and Microsoft Office tools
  • A flexible approach to working and a commitment to excellent customer care

Above all, you will be someone who approaches this unique and important work with respect, resilience, and compassion.

Working for Haringey

At Haringey Council we are committed to creating a workplace culture where all our people feel valued, included, and able to be their best at work, and we recognise the benefits of a diverse workforce so welcome applications from all ethnicities and communities so that we continue to make a difference to our residents and community. The benefits package includes a leave entitlement of 31 days + bank holidays, potential hybrid working opportunities, health and wellbeing support, a generous local government pension scheme and a range of discount schemes across leisure and culture that provide both financial and money‑saving discounts.

Please note: we reserve the right to end this advert before the noted deadline if we receive sufficient applications. If you wish to apply for this role, please ensure that you do so as soon as possible. Additionally, we are aware that automated emails may be diverted through to junk email folders. Please continue to check these through the application process. If you have any questions about the status of your application, please contact ResourcingHub@haringey.gov.uk.

Mortuary Support & Funerals Officer employer: Haringey Council

Haringey Council is an exceptional employer, offering a supportive and inclusive work culture that values diversity and community engagement. As a Mortuary Support & Funerals Officer, you will be part of a dedicated team committed to providing dignified services to bereaved families, with opportunities for professional growth and development. Located in the vibrant borough of Haringey, you will enjoy a generous benefits package, including 31 days of leave, health and wellbeing support, and a local government pension scheme, all while contributing to meaningful work that makes a real difference in people's lives.
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Contact Detail:

Haringey Council Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Mortuary Support & Funerals Officer

✨Tip Number 1

Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching the organisation and its values. Haringey is all about community and compassion, so think about how your experiences align with their mission and be ready to share those stories.

✨Tip Number 3

Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. Focus on showcasing your calm and compassionate approach, especially when discussing sensitive topics.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Haringey team and contributing to their amazing work.

We think you need these skills to ace Mortuary Support & Funerals Officer

Compassionate Communication
Administrative Skills
Financial Management
Record Keeping
Information Analysis
Problem-Solving Skills
IT Proficiency
Customer Care
Organisational Skills
Confidentiality
Sensitivity to Bereavement
Operational Coordination
Collaboration with Partner Agencies
Resilience

Some tips for your application 🫡

Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for the role and how your values align with ours.

Tailor Your Application: Make sure to customise your application to highlight your relevant experience in bereavement services or similar roles. Show us how your skills match what we’re looking for in a Mortuary Support & Funerals Officer.

Keep It Clear and Concise: We appreciate clarity! Use straightforward language and get straight to the point. Make it easy for us to see why you’d be a great fit for the team without wading through unnecessary fluff.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure we receive your details and can process your application smoothly. Plus, it’s super easy!

How to prepare for a job interview at Haringey Council

✨Understand the Role

Before your interview, make sure you thoroughly understand the responsibilities of a Mortuary Support & Funerals Officer. Familiarise yourself with the end-to-end process for Public Health Funerals and the importance of dignity and compassion in this role. This will help you answer questions confidently and demonstrate your commitment to the values of Haringey.

✨Showcase Your Compassion

Given the sensitive nature of the work, it's crucial to convey your compassionate approach during the interview. Prepare examples from your past experiences where you've handled difficult situations with empathy and professionalism. This will show that you can manage emotional interactions with bereaved families and partner agencies effectively.

✨Highlight Your Administrative Skills

As the role involves strong administrative and financial skills, be ready to discuss your experience with maintaining accurate records and handling sensitive data. Bring specific examples of how you've managed multiple priorities and ensured compliance with procedures in previous roles, as this will resonate well with the interviewers.

✨Prepare Questions

Interviews are a two-way street, so prepare thoughtful questions about the team dynamics, the support available, and how success is measured in this role. This not only shows your interest in the position but also helps you gauge if the environment aligns with your values and work style.

Mortuary Support & Funerals Officer
Haringey Council

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