At a Glance
- Tasks: Deliver a top-notch library service, helping users access information and promoting digital resources.
- Company: Join a supportive library team dedicated to community engagement and learning.
- Benefits: Enjoy 31 days leave, health support, hybrid working, and discounts on leisure activities.
- Other info: We value diversity and welcome applications from all backgrounds.
- Why this job: Make a real difference in your community while developing your skills in a dynamic environment.
- Qualifications: Enthusiasm for helping others and good communication skills are key; library experience is a plus.
The predicted salary is between 30288 - 31611 € per year.
Starting salary: SC4 (£30,288 – £31,611) Pro Rata
Work location: Wood Green Library, 187 High Road, Wood Green, N22 6DS
Hours per week: Casual (as and when)
Contract type: Permanent
Closing date: Sunday, 24th May 2026 at 23:59
Expected interview date: W/C 8th June 2026
About the Role
As a Library Information Officer, you will play a vital role in delivering a high-quality, customer-focused library service that supports learning, research and community engagement. You’ll be responsible for helping users access information in a variety of formats, supporting enquiries, promoting digital resources, and ensuring library spaces are welcoming, well-organised and inclusive. The role involves a mix of frontline service delivery, administrative tasks, and support for library resources and systems, requiring strong organisational skills and a genuine passion for information services.
About the Team
You’ll join a dedicated and supportive library team committed to providing an accessible, modern and responsive service. The team works closely together to support a diverse range of users, sharing knowledge and ideas to improve services and adapt to changing needs. Collaboration, flexibility and a strong customer-service ethos are central to how the team operates, and you’ll be encouraged to contribute your ideas and skills to help shape and develop the library offer.
About You
You’ll be enthusiastic, approachable and confident in working with a wide range of people. You’ll enjoy helping others, be comfortable using digital systems, and have good communication and organisational skills. Experience in a library, information, customer service or education setting would be an advantage, but what matters most is your willingness to learn, adapt and take pride in delivering an excellent service. If you’re organised, proactive and passionate about supporting access to information and learning, we’d love to hear from you.
Benefits
Our benefits package includes a leave entitlement of 31 days + bank holidays, potential hybrid working opportunities, health and wellbeing support, a generous local government pension scheme and a range of discount schemes across leisure and culture that provide both financial and money-saving discounts.
Equality and Diversity
We are committed to creating a workplace culture where all our people feel valued, included, and able to be their best at work. We welcome applications from all ethnicities and communities.
Library & information Officer in London employer: Haringey Council
As a Library & Information Officer at Wood Green Library, you will be part of a dedicated team that prioritises customer service and community engagement, fostering an inclusive and supportive work environment. With a generous benefits package including 31 days of leave, health and wellbeing support, and opportunities for hybrid working, this role offers not just a job, but a chance to grow and make a meaningful impact in the community. Join us in creating a welcoming space where your ideas and skills can flourish while serving a diverse range of users.
StudySmarter Expert Advice🤫
We think this is how you could land Library & information Officer in London
✨Tip Number 1
Get to know the library and its community! Before your interview, spend some time visiting the Wood Green Library. Familiarise yourself with the resources and services they offer. This will not only help you answer questions better but also show your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills! As a Library Information Officer, you'll be interacting with a diverse range of users. Role-play common scenarios with friends or family to boost your confidence and refine your communication style. Remember, being approachable is key!
✨Tip Number 3
Show off your organisational skills! Think of examples from your past experiences where you've successfully managed tasks or projects. Be ready to discuss how you can keep the library spaces welcoming and well-organised, as this is crucial for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you're tech-savvy and comfortable using digital systems, which is a big plus for this role!
We think you need these skills to ace Library & information Officer in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Library & Information Officer role. We want to see your passion for information services shine through!
Showcase Your Customer Service Skills:Since this role is all about delivering a high-quality, customer-focused library service, be sure to include examples of your previous customer service experiences. We love seeing how you’ve helped others in the past!
Be Organised and Clear:When writing your application, keep it organised and easy to read. Use clear headings and bullet points where necessary. We appreciate a well-structured application that makes it easy for us to see your qualifications.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Haringey Council
✨Know Your Library Services
Before the interview, take some time to familiarise yourself with the library's services and resources. Understand how they support learning and community engagement. This will not only show your enthusiasm for the role but also help you answer questions about how you can contribute to their mission.
✨Showcase Your Customer Service Skills
As a Library Information Officer, you'll be interacting with a diverse range of users. Prepare examples from your past experiences where you've provided excellent customer service or resolved issues effectively. This will demonstrate your ability to connect with people and handle enquiries confidently.
✨Highlight Your Organisational Skills
The role requires strong organisational skills, so be ready to discuss how you manage tasks and prioritise effectively. You could share specific strategies or tools you use to stay organised, especially in a busy environment like a library.
✨Emphasise Your Willingness to Learn
While experience is valuable, showing a genuine willingness to learn and adapt is crucial. Be prepared to talk about how you've approached learning new systems or processes in the past, and express your excitement about developing your skills in this role.
