At a Glance
- Tasks: Provide outreach support to individuals facing domestic abuse and help them achieve safety and stability.
- Company: Join Haringey Council, a vibrant and inclusive workplace in a diverse borough.
- Benefits: Enjoy 31 days leave, hybrid working, health support, and a generous pension scheme.
- Other info: Be part of a dynamic team committed to empowering survivors and promoting community safety.
- Why this job: Make a real difference in people's lives while working in a supportive team environment.
- Qualifications: Experience in outreach support with a compassionate and trauma-informed approach.
The predicted salary is between 40182 - 42060 £ per year.
Starting salary: PO1 (£40,182 – £42,060)
Work location: Commerce Road Community Centre, 52 Commerce Road, Wood Green, N22 8EP
Contract type: Permanent
Hours per week: 36
Closing date: Sunday, 19th 2026 at 23:59
Expected interview date: W/c 3rd August 2026
About Haringey
Haringey is a fantastic place to live and work – the world in one borough. A place brimming with creativity, personality, radicalism, and community. It is a place where we stand up for each other. A place that is proudly distinctive. We’ll be celebrating all this and more as the “rebel borough” when we are the 2027 London Borough of Culture.
About The Role
This is an exciting opportunity to join a dedicated and passionate team delivering outreach-based support across the borough. The role involves working with individuals with a wide range of needs, including those experiencing crisis, and requires flexibility to operate across different locations. You will be part of a fast‑paced and evolving service that is focused on delivering responsive, person‑centred support and advocacy to help individuals achieve greater safety and stability.
About The Team
Hearthstone Domestic Abuse Service is the in‑house specialist team within Haringey’s Housing Demand Service. We provide advice, support and advocacy to residents of the borough who are experiencing, or have experienced, domestic abuse. At the heart of the team’s work are strong values of collaboration, respect and integrity, with a shared commitment to empowering survivors and promoting their safety and independence. The team works closely together and in partnership with internal services and external agencies to provide a holistic offer, ensuring individuals can access legal remedies, counselling, housing advice and practical safety measures to remain safe and supported.
About You
We are looking for someone with strong experience in outreach support who brings a compassionate and empathetic approach to their work. You will be confident managing and prioritising a varied caseload in a demanding environment, while maintaining a trauma‑informed approach that recognises the impact of domestic abuse. The successful candidate will have the ability to support individuals facing multiple disadvantages, helping them to build confidence, improve self‑esteem and move towards sustaining safe and stable tenancies.
Working for Haringey
At Haringey Council we are committed to creating a workplace culture where all our people feel valued, included, and able to be their best at work, and we recognise the benefits of a diverse workforce so welcome applications from all ethnicities and communities so that we continue to make a difference to our residents and community. Our benefits package includes a leave entitlement of 31 days + bank holidays, potential hybrid working opportunities, health and wellbeing support, a generous local government pension scheme and a range of discount schemes across leisure and culture that provide both financial and money‑saving discounts.
StudySmarter Expert Advice🤫
We think this is how you could land Hearthstone Floating Support Officer in London
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Haringey Council.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Haringey Council!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Haringey Council, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Haringey Council or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Hearthstone Floating Support Officer in London
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Haringey Council:Before hitting send, make sure to tailor your application specifically to Haringey Council! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Haringey Council
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
