At a Glance
- Tasks: Support digital learning services and maintain ICT infrastructure for Haringey Learns.
- Company: Join Haringey Council, a vibrant community-focused organisation in London.
- Benefits: 31 days leave, hybrid working, health support, and a generous pension scheme.
- Other info: Be part of a forward-thinking team dedicated to digital innovation.
- Why this job: Make a real impact on education while working in a creative and inclusive environment.
- Qualifications: Experience in ICT support, Microsoft 365 knowledge, and strong communication skills.
The predicted salary is between 42771 - 45750 £ per year.
Starting salary: PO2 (£42,771 – £45,750). Work location: Wood Green Library, 187 High Road, London, N22 6DS. Hours per week: 36. Contract type: Fixed term contract / Secondment (18 months from start date). Closing date: Sunday, 7 June 2026 at 23:59. Expected interview date: w/c 22 June 2026.
About Haringey
Haringey is a fantastic place to live and work – the world in one borough. A place brimming with creativity, personality, radicalism, and community. It is a place where we stand up for each other. A place that is proudly distinctive. We'll be celebrating all this and more as the "rebel borough" when we are the 2027 London Borough of Culture.
About The Role
We are seeking an Educational Digital Support, Cloud & ICT Officer to play a vital role in supporting the delivery of high-quality digital learning services within Haringey Learns. This position is responsible for the maintenance and development of the Virtual Learning Environment, Microsoft 365, cloud platforms, and ICT infrastructure, ensuring systems are secure, effective, and fit for purpose. You will provide technical support to staff and learners, troubleshoot issues, manage hardware and software, and contribute to the development of digital and e-learning strategies that enhance teaching and learning.
About The Team
You will join the Haringey Learns service within the Placemaking and Community Development directorate, working as part of a collaborative and forward-thinking team. The service is committed to delivering inclusive, high-quality education and digital learning opportunities to residents. You will work closely with curriculum teams, quality leads, and frontline staff, supporting both day-to-day operations and the ongoing development of innovative digital learning solutions.
About You
You are a proactive and technically skilled ICT professional with strong experience in supporting hardware, software, and network systems. You bring excellent communication and customer service skills, with the ability to explain technical concepts clearly to a range of users. With a solid understanding of Microsoft 365, networking, and cyber security, you are confident diagnosing issues, managing your workload, and delivering high-quality support. You will ideally hold current Microsoft qualifications or accreditations, a Level 3 (or above) ICT or digital qualification, and have knowledge or certification in cyber security (Level 2+), along with VMware technologies or equivalent experience. A flexible and solution-focused approach, alongside a commitment to continuous improvement and digital innovation, will be key to success in this role.
Working for Haringey
At Haringey Council we are committed to creating a workplace culture where all our people feel valued, included, and able to be their best at work, and we recognise the benefits of a diverse workforce so welcome applications from all ethnicities and communities so that we continue to make a difference to our residents and community. Our benefits package includes a leave entitlement of 31 days + bank holidays, potential hybrid working opportunities, health and wellbeing support, a generous local government pension scheme and a range of discount schemes across leisure and culture that provide both financial and money-saving discounts.
Please note: we reserve the right to end this advert before the noted deadline if we receive sufficient applications. If you wish to apply for this role, please ensure that you do so as soon as possible. Additionally, we are aware that automated emails may be diverted through to junk email folders. Please continue to check these through the application process. If you have any questions about the status of your application, please contact ResourcingHub@haringey.gov.uk
Educational Digital Support, Cloud & ICT Officer in London employer: Haringey Council
Haringey Council is an exceptional employer that fosters a vibrant and inclusive work culture, where every employee is valued and encouraged to thrive. Located in the dynamic borough of Haringey, you will benefit from a generous leave entitlement, health and wellbeing support, and opportunities for hybrid working, all while contributing to meaningful digital learning initiatives that empower the community. Join us in making a difference as we prepare to celebrate our unique identity as the 'rebel borough' in 2027.
StudySmarter Expert Advice🤫
We think this is how you could land Educational Digital Support, Cloud & ICT Officer in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. The more connections we make, the better our chances of landing that dream job.
✨Tip Number 2
Prepare for interviews by practising common questions and showcasing your skills. We can even do mock interviews with friends or family to boost our confidence and get feedback.
✨Tip Number 3
Showcase your passion for digital learning and ICT! When we talk about our experiences, let’s highlight how we've contributed to innovative solutions or improved processes in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can keep track of our applications and any updates easily.
We think you need these skills to ace Educational Digital Support, Cloud & ICT Officer in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant skills and experiences that match the job description. We want to see how you fit into our team and contribute to Haringey Learns!
Show Off Your Tech Skills:Since this role is all about ICT and digital support, don’t hold back on showcasing your technical expertise. Mention any relevant qualifications or experiences with Microsoft 365, cloud platforms, and cyber security that make you a great fit for us.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language to explain your experiences and how they relate to the role. We appreciate clarity as much as we appreciate creativity!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need right there!
How to prepare for a job interview at Haringey Council
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft 365, cloud platforms, and ICT infrastructure. Be ready to discuss how you've used these tools in previous roles and how they can enhance digital learning services.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled technical issues in the past. Think about specific challenges you've faced and how you resolved them, especially in a learning environment. This will demonstrate your proactive approach and technical expertise.
✨Communicate Clearly
Since you'll be explaining technical concepts to various users, practice articulating complex ideas in simple terms. Consider doing mock interviews with friends or family to refine your communication skills and ensure you're clear and concise.
✨Emphasise Your Commitment to Continuous Improvement
Haringey values innovation and improvement, so be prepared to discuss how you stay updated with the latest trends in digital learning and ICT. Share any relevant certifications or training you've pursued and how they can benefit the team.
