At a Glance
- Tasks: Deliver excellent customer service and support library users with resources and IT.
- Company: Join a friendly library team dedicated to community engagement and learning.
- Benefits: Competitive salary, permanent contract, and a supportive work environment.
- Other info: Flexible hours every Saturday with opportunities for personal development.
- Why this job: Make a difference in your community while promoting reading and learning.
- Qualifications: Enthusiastic, reliable, and willing to learn; customer service experience is a plus.
The predicted salary is between 29436 - 29856 € per year.
Starting salary: SC3 (£29,436 – £29,856) Pro Rata
Work location: Wood Green Library, 187 High Road, Wood Green, N22 6DS
Hours per week: 6 (every Saturday)
Contract type: Permanent
Closing date: Sunday, 24th May 2026 at 23:59
Expected interview date: W/C 8th June 2026
About the Role
As a Library Assistant, you will be central to the day‑to‑day delivery of an inclusive, high‑quality library service that supports learning, wellbeing and community engagement. You’ll provide excellent customer service both in person and over the phone, help users access library resources, assist with IT and self‑service facilities, and support enquiries relating to books, information and local services. The role also involves promoting reading, supporting informal learning, and contributing to library events and activities for all ages.
About the Team
You’ll be part of a friendly and committed library team that works together to create welcoming, safe and vibrant library spaces. The team takes pride in supporting a diverse community, sharing knowledge and skills to improve services and respond to changing customer needs. Collaboration, flexibility and a strong sense of public service are at the heart of the team’s approach, and you’ll be supported by colleagues and managers to develop your skills and confidence in the role.
About You
You’ll be approachable, reliable and enthusiastic, with a strong commitment to delivering excellent customer care. You enjoy working with people, are confident using IT systems, and can communicate clearly and positively with users of all ages and backgrounds. Experience in a customer‑facing environment is desirable, but more important is your willingness to learn, adapt and contribute to the ongoing development of the library service. If you’re organised, empathetic and passionate about supporting access to information and learning, this could be the role for you.
Library Services Assistant (Saturday) employer: Haringey Council
As a Library Services Assistant at Wood Green Library, you will join a dedicated team that values inclusivity and community engagement, making it an excellent employer for those passionate about public service. With a focus on employee development and a supportive work culture, you will have the opportunity to enhance your skills while contributing to a vibrant library environment that serves a diverse community. Enjoy the benefits of a permanent contract with a competitive salary, all while working in a welcoming space that promotes learning and wellbeing.
StudySmarter Expert Advice🤫
We think this is how you could land Library Services Assistant (Saturday)
✨Tip Number 1
Get to know the library and its services before your interview. Familiarise yourself with the resources available and think about how you can contribute to promoting them. This will show your enthusiasm and commitment to the role!
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might help a library user, whether it’s assisting with IT or answering queries. Being able to demonstrate your approach to customer care will set you apart.
✨Tip Number 3
Show your passion for reading and learning during the interview. Share your favourite books or authors and discuss how they’ve influenced your love for libraries. This personal touch can really resonate with the interviewers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for enthusiastic individuals who are ready to make a difference in our community.
We think you need these skills to ace Library Services Assistant (Saturday)
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for libraries and community engagement shine through. We want to see how excited you are about supporting learning and wellbeing in your local area!
Tailor Your Application:Make sure to customise your application to highlight relevant experiences that align with the role. Whether it’s customer service or IT skills, we love seeing how your background fits with what we do at the library.
Be Clear and Concise:Keep your writing straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your application is easy to read. Remember, we’re looking for someone who can communicate well with our diverse community!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Haringey Council
✨Know the Library Inside Out
Before your interview, take some time to familiarise yourself with the Wood Green Library and its services. Understand the resources available, the types of events they host, and how they engage with the community. This knowledge will show your genuine interest in the role and help you answer questions more effectively.
✨Showcase Your Customer Service Skills
Since this role heavily involves customer interaction, prepare examples from your past experiences where you provided excellent customer service. Think about situations where you resolved issues or helped someone find what they needed. Be ready to discuss how you can apply these skills in a library setting.
✨Demonstrate Your IT Proficiency
As a Library Services Assistant, you'll be using IT systems regularly. Brush up on your IT skills and be prepared to discuss any relevant experience you have with technology, especially in a customer-facing environment. If you’ve used self-service kiosks or library management systems before, make sure to mention that!
✨Emphasise Your Team Spirit
The library team values collaboration and flexibility, so highlight your ability to work well in a team. Share examples of how you've contributed to a group project or supported colleagues in previous roles. This will demonstrate that you’re not just a great individual worker but also a team player who fits into their friendly environment.
