Job Description
Contract Terms
Starting salary: PO6 (£56,058 – £59,298 per annum)
Location: 48 Station Road, Wood Green
Contract type: Permanent
Closing date: Sunday, 1st November 2026
Interview date: w/c 16th November 2026 (TBC)
- This service currently piloting a flexible 9 day working fortnight until 31st March 2027 and operates a hybrid working arrangement. This is generally 2 days a week office based.
About Haringey
Haringey is a fantastic place to live and work – the world in one borough. A place brimming with creativity, personality, radicalism, and community. It is a place where we stand up for each other. A place that is proudly distinctive. We’ll be celebrating all this and more as the “rebel borough” when we are the 2027 London Borough of Culture.
Our history champions change-makers and everyday rebels; revelling in our differences, battling discrimination, championing equality, and doing things our own way. Haringey’s people are a huge asset, with knowledge, expertise, and passion. Our staff members embody our organisational values: Caring, Creative, Courageous, Collaborative and Community-focused. These values keep us looking forward, ambitious for the future, and continuously striving to do our very best for all of our residents.
About The Role
This is an excellent opportunity for an experienced housing professional to lead a frontline Housing Needs team delivering high-quality homelessness prevention and assessment services. As a Team Manager, you will be responsible for one of five teams, ensuring the delivery of legally compliant statutory assessments under the Housing Act 1996, while driving a strong prevention-focused, customer-first approach.
You will play a key role in shaping and improving the service – managing complex cases, responding to legislative and policy changes and embedding innovative ways of working. Working closely with internal teams and external partners, you will maximise positive outcomes for residents and lead on enforcement responsibilities linked to the Renters’ Rights Act, ensuring both tenants’ rights are protected and landlords meet their obligations.
About The Team
The Housing Needs service sits within Housing Demand and delivers homelessness prevention, assessment and housing advice to residents across the borough. The service is made up of five teams, each led by a Team Manager and supported by a mix of Housing Needs Officers, senior practitioners and administrative staff, working together to deliver a high-quality frontline service.
We operate in a challenging but rewarding environment, supporting a diverse community and focusing on early intervention to prevent homelessness wherever possible. Working in close partnership with council services and external agencies, the team is committed to collaboration, continuous improvement and innovation to achieve the best possible outcomes for residents.
About You
You will bring significant experience of working within housing needs or homelessness services, along with a strong understanding of the legislative and policy framework. You will be a confident leader, able to inspire and manage a diverse team in a fast-paced, high-pressure environment, while maintaining a clear focus on delivering excellent outcomes for residents.
You Will Also Demonstrate
- Extensive knowledge of homelessness legislation, housing allocations, tenancy law and prevention duties
- Proven experience managing teams and performance in a complex frontline service
- Strong partnership working skills across public, private and voluntary sectors
- Ability to manage complex cases, legal challenges and high-risk decisions
- Excellent communication, analytical and problem-solving skills
- A proactive, innovative approach to service improvement and change
Working for Haringey
At Haringey Council we are committed to creating a workplace culture where all our people feel valued, included, and able to be their best at work, and we recognise the benefits of a diverse workforce so welcome applications from all ethnicities and communities so that we continue to make a difference to our residents and community.
Our benefits package includes a leave entitlement up to 31 days + bank holidays, potential hybrid working opportunities, health and wellbeing support, a generous local government pension scheme and a range of discount schemes across leisure and culture that provide both financial and money-saving discounts.
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Housing Needs Team Manager employer: Haringey Council
Haringey Council is an excellent employer, offering a supportive work culture that prioritises community engagement and professional development. As a Curriculum Leader at Haringey Learns, you will benefit from a hybrid working model, access to continuous training opportunities, and the chance to make a meaningful impact on adult education in a vibrant London location.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Needs Team Manager
✨Get Involved in Local Property Events
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✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Haringey Council.
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Got your eye on a specific company like Haringey Council? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Haringey Council's careers page directly; we love seeing passionate candidates applying through our website!
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Housing Needs Team Manager role at Haringey Council, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Haringey Council
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Haringey Council operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Haringey Council. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Haringey Council.
