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- Tasks: Provide support to households in housing need and prevent homelessness.
- Company: Join Haringey Council, a vibrant and community-focused organisation.
- Benefits: 31 days leave, hybrid working, health support, and a generous pension scheme.
- Why this job: Make a real difference in people's lives while working in a supportive team.
- Qualifications: Strong customer service skills and knowledge of housing legislation required.
- Other info: Dynamic role with opportunities for personal growth and community impact.
The predicted salary is between 37000 - 43000 ÂŁ per year.
Hours per week: 36
Contract type: Fixed term contract (until 4th July 2027)
Closing date: Sunday, 15th February 2026 at 23:59
Expected interview date: W/C 2nd March 2026
About Haringey
Haringey is a fantastic place to live and work – the world in one borough. A place brimming with creativity, personality, radicalism, and community. It is a place where we stand up for each other. A place that is proudly distinctive. We’ll be celebrating all this and more as the “rebel borough” when we are the 2027 London Borough of Culture. Our history champions change-makers and everyday rebels; revelling in our differences, battling discrimination, championing equality, and doing things our own way. Haringey’s people are a huge asset, with knowledge, expertise, and passion. Our staff members embody our organisational values: Caring, Creative, Courageous, Collaborative and Community-focused. These values keep us looking forward, ambitious for the future, and continuously striving to do our very best for all of our residents.
About The Role
As a Housing Needs Officer, you’ll provide high‑quality advice and support to households in housing need, focusing on preventing and relieving homelessness. You’ll manage a varied caseload, carry out assessments in line with legislation, develop personalised housing plans, and work creatively with customers, landlords, and partners to secure positive outcomes. Your work will play a key role in supporting residents to access sustainable housing options.
About The Team
You’ll join the Housing Demand Service within Adults, Health and Housing, working alongside experienced colleagues committed to reducing homelessness across the borough. The team works collaboratively with landlords, supported housing providers, statutory services, and community organisations to deliver effective housing solutions and ensure a joined‑up approach for residents.
About You
You’ll bring strong customer‑focused skills, the ability to build trust, and confidence in giving clear housing advice. You’re organised, empathetic, and able to manage complex cases while working under pressure. Awareness of welfare benefits and housing legislation is essential, along with good communication skills, problem‑solving abilities, and a positive, adaptable approach to supporting people in challenging situations.
Working for Haringey
At Haringey Council we are committed to creating a workplace culture where all our people feel valued, included, and able to be their best at work, and we recognise the benefits of a diverse workforce so welcome applications from all ethnicities and communities so that we continue to make a difference to our residents and community. Our benefits package includes a leave entitlement of 31 days + bank holidays, potential hybrid working opportunities, health and wellbeing support, a generous local government pension scheme and a range of discount schemes across leisure and culture that provide both financial and money-saving discounts.
Please note: we reserve the right to end this advert before the noted deadline if we receive sufficient applications. If you wish to apply for this role, please ensure that you do so as soon as possible. Additionally, we are aware that automated emails may be diverted through to junk email folders. Please continue to check these through the application process. If you have any questions about the status of your application, please contact ResourcingHub@haringey.gov.uk
Housing Needs Officer employer: Haringey Council
Contact Detail:
Haringey Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Needs Officer
✨Tip Number 1
Get to know Haringey! Research the borough's values and community initiatives. When you understand what makes Haringey tick, you can tailor your approach in interviews to show how you fit right in.
✨Tip Number 2
Network like a pro! Connect with current employees or local housing organisations. They can provide insider tips and might even put in a good word for you. Plus, it shows your commitment to the community!
✨Tip Number 3
Practice your interview skills! Mock interviews can help you articulate your experience and demonstrate your customer-focused approach. Remember, confidence is key when discussing your ability to manage complex cases.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll have access to all the latest updates and resources to help you land that Housing Needs Officer role.
We think you need these skills to ace Housing Needs Officer
Some tips for your application 🫡
Show Your Passion for Community: When writing your application, let your enthusiasm for community work shine through. We want to see how you connect with Haringey's values of caring and collaboration, so share any relevant experiences that highlight your commitment to making a difference.
Tailor Your Application: Make sure to customise your application to reflect the specific requirements of the Housing Needs Officer role. We’re looking for candidates who understand housing legislation and can manage complex cases, so be sure to highlight your relevant skills and experiences.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your key points stand out. This will help us quickly see why you’d be a great fit for our team!
Apply Through Our Website: Don’t forget to submit your application through our official website! It’s the best way to ensure we receive your details correctly and gives you a chance to explore more about us and the role before applying.
How to prepare for a job interview at Haringey Council
✨Know Your Stuff
Make sure you brush up on housing legislation and welfare benefits. Being able to discuss these topics confidently will show that you're serious about the role and understand the challenges faced by residents.
✨Show Your Empathy
As a Housing Needs Officer, you'll be dealing with people in tough situations. Prepare examples of how you've supported individuals in the past, demonstrating your ability to build trust and provide clear advice.
✨Be Organised
With a varied caseload, organisation is key. Bring a notepad or device to jot down important points during the interview, and be ready to discuss how you manage multiple cases effectively under pressure.
✨Embrace Collaboration
Highlight your experience working with different stakeholders, like landlords and community organisations. Show that you value teamwork and can contribute to a collaborative approach in tackling homelessness.
