At a Glance
- Tasks: Support new housing projects and ensure high-quality outcomes for residents.
- Company: Join Haringey Council, a vibrant and inclusive workplace in a creative borough.
- Benefits: 31 days leave, hybrid working, health support, and a generous pension scheme.
- Other info: Be part of a diverse team dedicated to continuous improvement and community service.
- Why this job: Make a real difference in the community by ensuring quality housing for residents.
- Qualifications: Experience in housing or construction, strong communication, and problem-solving skills.
Hours per week: 36 per week
Contract type: Permanent
Closing date: Sunday, 5th July 2026 at 23:59
About Haringey
Haringey is a fantastic place to live and work – the world in one borough. A place brimming with creativity, personality, radicalism, and community. It is a place where we stand up for each other, a proudly distinctive place that will be celebrated as the “rebel borough” when it becomes the 2027 London Borough of Culture.
Job Description
Contract terms: Permanent
Starting salary: PO4 (£49,056 – £52,194)
Work location: Alexandra House, 10 Station Road, Wood Green, London, N22 7TR
About the Role
We are looking for a proactive and detail‑focused Housing Aftercare Co‑ordinator to join our Housing Delivery team. In this key role you will support the successful completion of new council housing schemes by managing the defects liability process and ensuring high‑quality outcomes for residents. Acting as the link between contractors, project managers, housing services, and residents, you will help ensure defects are resolved efficiently, customer satisfaction remains high, and new homes transition smoothly into ongoing management.
About the Team
You will be part of a collaborative and forward‑thinking Housing Delivery team within Placemaking and Housing. The team is dedicated to delivering high‑quality new homes and ensuring that residents receive an excellent standard of service from day one. Working closely with project managers, contractors and internal stakeholders, the team values strong communication, continuous improvement and a commitment to delivering safe, well‑built homes for the community.
About You
We are seeking an organised and driven professional who can confidently manage multiple priorities and build effective relationships across a range of stakeholders. You will bring excellent written and verbal communication skills, alongside strong organisational and analytical abilities to manage complex data and identify trends. A good understanding of defects management, construction processes and contractual requirements is essential, as well as knowledge of the Building Safety Act 2022 and housing development practices. You will have experience using systems such as Northgate or similar asset management platforms, be highly proficient in Microsoft Office (particularly Excel), and demonstrate the ability to maintain accurate records and reporting systems. A degree (or equivalent experience) is required, with a relevant construction or housing qualification desirable. Above all, you will be a problem‑solver with a strong commitment to delivering quality outcomes and excellent customer service.
Working for Haringey
At Haringey Council we are committed to creating a workplace culture where all our people feel valued, included and able to be their best at work. We recognise the benefits of a diverse workforce and welcome applications from all ethnicities and communities to continue making a difference to our residents and the community. Our benefits package includes 31 days leave plus bank holidays, potential hybrid working opportunities, health and wellbeing support, a generous local government pension scheme and a range of discount schemes across leisure and culture that provide financial and money‑saving discounts.
Housing Aftercare Coordinator employer: Haringey Council
Haringey Council is an exceptional employer that fosters a vibrant and inclusive work culture, where employees are encouraged to thrive and contribute to the community. With a strong commitment to employee wellbeing, we offer generous leave, hybrid working options, and a supportive environment that values diversity and collaboration. Join us in making a meaningful impact in the 'rebel borough' of Haringey, where your efforts will help shape high-quality housing solutions for our residents.
