Haringey Council is seeking a First Response Officer to be the first point of contact by telephone, in writing and through electronic channels. This is a busy, high‑volume role where enquiries can be sensitive, complex or urgent.
You will provide clear information and signposting, gather information about needs and risks, resolve enquiries within the council, and make safeguarding decisions. The role sits in Adult Social Care within a collaborative team and offers hybrid working opportunities.
First Response Officer - Social Care & Safeguarding (Hybrid) in Bexleyheath employer: Haringey Council
Haringey Council is an excellent employer, offering a supportive work culture that prioritises community engagement and professional development. As a Curriculum Leader at Haringey Learns, you will benefit from a hybrid working model, access to continuous training opportunities, and the chance to make a meaningful impact on adult education in a vibrant London location.