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- Tasks: Chase aged debt, manage accounts, and ensure timely payments.
- Company: Join a dynamic company in Wednesbury with a people-first approach.
- Benefits: Enjoy hybrid working, supportive team culture, and on-the-job training.
- Why this job: Make a real impact while developing your skills in a valued role.
- Qualifications: Experience in credit control, strong communication, and organisational skills required.
- Other info: Potential for permanent employment after the 6-month contract.
Location: Wednesbury
Contract Type: 6-Month Temporary (Potential to go Permanent)
Working Hours: Monday to Friday, 8:30am – 5:00pm (40 hours per week)
Salary: £28,000 p/a
About the Role:
We’re currently recruiting on behalf of a dynamic and forward-thinking company based in Wednesbury, looking for an experienced Credit Controller to join their team on a 6-month temporary basis. This role offers the exciting potential to become permanent for the right person. Once trained, you’ll have the flexibility to work from home two days per week.
In this role, your primary focus in the initial months will be chasing aged debt, helping the business bring down overdue balances. You'll play a key role in improving cash flow and reducing financial risk while maintaining positive relationships with customers.
Key Responsibilities:
- Proactively chase aged debt to reduce overdue balances in the first few months
- Collection of outstanding payments via phone and email in a confident yet respectful manner
- Manage a portfolio of approximately 1,800 live accounts
- Accurately allocate incoming payments and process transactions on the sales ledger
- Review and maintain credit limits and assess account risks
- Resolve customer invoice queries promptly to enable timely payments
- Monitor ‘on hold’ accounts daily and take appropriate action to release orders and collect payments
- Prepare administrative documents for bad debt write-offs, and handle cases involving administration or liquidation
- Occasionally visit the bank to deposit cash/cheques if required
- Represent the company professionally and in line with its values at all times
What We’re Looking For:
- Proven experience in credit control or similar debt recovery role
- Confidence in chasing aged debt and reducing outstanding balances
- Excellent communication and negotiation skills
- High attention to detail and strong organisational abilities
- Good decision-making and problem-solving capabilities
- Comfortable using Excel, Outlook, and Word
- Experience with SAP or P21 is desirable but not essential
- Team player with a proactive and adaptable approach
Benefits:
- Hybrid working - 2 days from home once trained
- Friendly and supportive team environment
- On-the-job training provided
- Opportunity for permanent employment
If you're an experienced Credit Controller looking to make a real impact in a role where your skills are valued and developed, we want to hear from you. Apply now and start your next chapter with a company that puts people first.
Credit Controller employer: Hariley Solutions West Midlands
Contact Detail:
Hariley Solutions West Midlands Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller
✨Tip Number 1
Familiarise yourself with the company’s values and culture. During your interactions, whether in interviews or networking, demonstrate how your personal values align with theirs. This will show that you’re not just a fit for the role, but also for the team.
✨Tip Number 2
Brush up on your communication skills, especially in handling difficult conversations. Since the role involves chasing aged debt, practice how to approach these discussions confidently yet respectfully, as this will be crucial in making a positive impression.
✨Tip Number 3
Network with current or former employees of the company on platforms like LinkedIn. They can provide insights into the company culture and the specifics of the Credit Controller role, which can help you tailor your approach during the application process.
✨Tip Number 4
Prepare to discuss your experience with credit control and any relevant software, like SAP or P21. Even if you haven't used these systems, showing a willingness to learn and adapt can set you apart from other candidates.
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and skills required for the Credit Controller position. Tailor your application to highlight your relevant experience in credit control or debt recovery.
Highlight Relevant Experience: In your CV and cover letter, emphasise your proven experience in credit control, particularly your ability to chase aged debt and manage accounts. Use specific examples to demonstrate your success in reducing outstanding balances.
Showcase Communication Skills: Since excellent communication and negotiation skills are crucial for this role, make sure to illustrate these abilities in your application. Mention any experiences where you successfully resolved customer queries or maintained positive relationships.
Tailor Your Application: Customise your CV and cover letter to reflect the company's values and the specific requirements of the role. Mention your adaptability and team player attitude, as well as your comfort with tools like Excel and Outlook.
How to prepare for a job interview at Hariley Solutions West Midlands
✨Showcase Your Experience
Be ready to discuss your previous roles in credit control or debt recovery. Highlight specific examples where you successfully chased aged debt and improved cash flow, as this will demonstrate your capability for the role.
✨Demonstrate Communication Skills
Since the role involves a lot of communication with customers, practice articulating your thoughts clearly and confidently. Prepare to share how you've handled difficult conversations in the past while maintaining professionalism.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you had to resolve customer invoice queries or manage account risks, and be ready to explain your thought process and actions.
✨Familiarise Yourself with Tools
While experience with SAP or P21 is desirable but not essential, showing familiarity with Excel, Outlook, and Word is crucial. Brush up on these tools and be prepared to discuss how you've used them in your previous roles.
