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- Tasks: Chase aged debt, manage accounts, and resolve customer queries.
- Company: Join a dynamic company in Wednesbury with a people-first approach.
- Benefits: Enjoy hybrid working, a supportive team, and on-the-job training.
- Why this job: Make a real impact while developing your skills in a friendly environment.
- Qualifications: Experience in credit control, strong communication, and organisational skills required.
- Other info: Potential for permanent employment after the 6-month contract.
The predicted salary is between 22400 - 33600 £ per year.
Location: Wednesbury (Hybrid - 2 days WFH once trained)
Contract Type: 6-Month Temporary (Potential to go Permanent)
Working Hours: Monday to Friday, 8:30am- 5:00pm (40 hours per week)
Salary: £28,000 p/a
About the Role:
We’re currently recruiting on behalf of a dynamic and forward-thinking company based in Wednesbury, looking for an experienced Credit Controller to join their team on a 6-month temporary basis. This role offers the exciting potential to become permanent for the right person. Once trained, you’ll have the flexibility to work from home two days per week.
In this role, your primary focus in the initial months will be chasing aged debt, helping the business bring down overdue balances. You'll play a key role in improving cash flow and reducing financial risk while maintaining positive relationships with customers.
Key Responsibilities:
- Proactively chase aged debt to reduce overdue balances in the first few months
- Collection of outstanding payments via phone and email in a confident yet respectful manner
- Manage a portfolio of approximately 1,800 live accounts
- Accurately allocate incoming payments and process transactions on the sales ledger
- Review and maintain credit limits and assess account risks
- Resolve customer invoice queries promptly to enable timely payments
- Monitor 'onhold' accounts daily and take appropriate action to release orders and collect payments
- Prepare administrative documents for bad debt write-offs, and handle cases involving administration or liquidation
- Occasionally visit the bank to deposit cash/cheques if required
- Represent the company professionally and in line with its values at all times
What We’re Looking For:
- Proven experience in credit control or similar debt recovery role
- Confidence in chasing aged debt and reducing outstanding balances
- Excellent communication and negotiation skills
- High attention to detail and strong organisational abilities
- Good decision-making and problem-solving capabilities
- Comfortable using Excel, Outlook, and Word
- Experience with SAP or P21 is desirable but not essential
- Team player with a proactive and adaptable approach
Benefits:
- Hybrid working - 2 days from home once trained
- Friendly and supportive team environment
- On-the-job training provided
- Opportunity for permanent employment
If you’re an experienced Credit Controller looking to make a real impact in a role where your skills are valued and developed, we want to hear from you. Apply now and start your next chapter with a company that puts people first.
Credit Controller employer: HARILEY SOLUTIONS LTD
Contact Detail:
HARILEY SOLUTIONS LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller
✨Tip Number 1
Familiarise yourself with the company's values and culture. During your interactions, whether in interviews or networking, demonstrate how your personal values align with theirs. This will show that you're not just a fit for the role, but also for the team.
✨Tip Number 2
Brush up on your communication and negotiation skills. Since the role involves chasing aged debt, practice articulating your points clearly and confidently. Role-playing scenarios with a friend can help you feel more prepared for real conversations.
✨Tip Number 3
Get comfortable with Excel and any relevant software like SAP or P21. If you have time, consider taking an online course to enhance your skills. Being proficient in these tools will give you an edge and show your commitment to the role.
✨Tip Number 4
Network with current or former employees of the company. They can provide insights into the work environment and expectations. Plus, having an internal reference can significantly boost your chances of landing the job.
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in credit control or debt recovery. Use specific examples that demonstrate your ability to chase aged debt and manage accounts effectively.
Craft a Strong Cover Letter: Write a cover letter that showcases your communication and negotiation skills. Mention your confidence in handling customer queries and your proactive approach to reducing outstanding balances.
Highlight Relevant Skills: In your application, emphasise your attention to detail, organisational abilities, and familiarity with tools like Excel and Outlook. If you have experience with SAP or P21, be sure to mention it as well.
Show Enthusiasm for the Role: Convey your excitement about the opportunity to work in a dynamic team environment and your willingness to learn and adapt. This can set you apart from other candidates.
How to prepare for a job interview at HARILEY SOLUTIONS LTD
✨Showcase Your Experience
Be prepared to discuss your previous experience in credit control or similar roles. Highlight specific examples of how you've successfully chased aged debt and improved cash flow in past positions.
✨Demonstrate Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly. Be ready to explain how you would handle difficult conversations with customers while maintaining a positive relationship.
✨Familiarise Yourself with Tools
While experience with SAP or P21 is desirable but not essential, showing familiarity with Excel, Outlook, and Word will be beneficial. Consider brushing up on these tools before the interview to demonstrate your readiness.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the role and the company, and it can help you gauge if the position is the right fit for you.
