At a Glance
- Tasks: Join us as a Keyholder, delivering top-notch customer service and maintaining retail excellence.
- Company: HARIBO is Europe's leading sugar-confectionery brand, dedicated to spreading happiness.
- Benefits: Enjoy a competitive salary, life insurance, enhanced pension, generous leave, and sweet discounts!
- Other info: Flexible hours between 16-30 per week; assessment centre on 28th or 29th July in Glasgow.
- Why this job: Be part of a vibrant team in a brand new store, making a real impact on customers' experiences.
- Qualifications: Previous retail experience is essential; cash handling skills and a passion for customer service are a must.
Keyholder
Contract Hours: 16 hours per week (Flexibility Monday – Sunday)
Location: HARIBO Retail Store – Silverburn, Glasgow
Salary: £13.40 per hour
Contract type: Fixed term contract
Contract end date: 1st September 2027
We’re looking for two Keyholders to join our team on a 16‑hour fixed term contract running until September 2027.
How you’ll contribute to the mix
- Delivering exceptional customer service and bringing the HARIBO brand to life in store
- Opening and closing the store, ensuring security and operational standards are met
- Processing cash and card payments accurately at the till
- Maintaining high retail standards through replenishment, pricing and visual presentation
- Supporting stock control, food hygiene and Health & Safety compliance
Do you have the right ingredients?
- Previous retail and managerial experience (this is a must!)
- Experience handling cash and card transactions
- A friendly, confident and customer‑focused approach
- Strong communication skills and the ability to work independently and as part of a team
- Flexibility to work weekdays, weekends and keyholder shifts
- A passion for HARIBO; our values, brand and customers
- Online retail experience is beneficial but not essential
Benefits
- 36 days holiday, inclusive of bank holidays
- Market‑leading life assurance
- 6% pension (matched by HARIBO)
- Discount platform – access to a range of discounts at hundreds of major retailers
- Salary sacrifice – “Home Technology” and “Cycle to Work”
- Seasonal events provided by Haribo to all colleagues and immediate family
- Volunteering days to support the local community
- 20% discount in our stores
Our Culture
At HARIBO, we are a family‑run business with a passion for creating moments of childlike happiness. We are proud to be a large employer within local communities, fostering a supportive environment where colleagues from the same family work together under the same roof.
We celebrate family‑friendly events such as summer and Christmas parties, and themed food events, creating a strong sense of community.
#J-18808-LjbffrKeyholder in Glasgow employer: HARIBO
HARIBO is an exceptional employer, offering a vibrant work culture at the Swindon Designer Outlet where teamwork and customer satisfaction are at the forefront. Employees benefit from competitive pay, flexible part-time hours, and opportunities for personal growth within a globally recognised brand, making it a rewarding place to develop your retail career.
StudySmarter Expert Advice🤫
We think this is how you could land Keyholder in Glasgow
✨Tip Number 1
Familiarise yourself with HARIBO's brand values and mission. Understanding their focus on happiness and quality will help you align your responses during the assessment centre, showcasing that you're a great fit for their team.
✨Tip Number 2
Prepare to demonstrate your customer service skills. Think of specific examples from your previous retail experience where you went above and beyond for a customer, as this will resonate well with HARIBO's commitment to excellent service.
✨Tip Number 3
Showcase your flexibility and teamwork abilities. Since the role requires working various hours, be ready to discuss how you've successfully adapted to changing schedules and collaborated with colleagues in past roles.
✨Tip Number 4
Engage with HARIBO products before your interview. Being knowledgeable about their sweets and any promotions can give you an edge, allowing you to speak passionately about the brand and connect with the interviewers.
We think you need these skills to ace Keyholder in Glasgow
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the responsibilities and requirements of a Keyholder at HARIBO. Tailor your application to highlight relevant experience in customer service and retail.
Craft a Compelling CV:Ensure your CV is up-to-date and clearly outlines your previous retail experience, particularly any roles involving cash handling and customer interaction. Use bullet points for clarity and focus on achievements.
Write a Personalised Cover Letter:In your cover letter, express your passion for HARIBO and its values. Mention specific experiences that demonstrate your ability to deliver excellent customer service and work effectively in a team.
Proofread Your Application:Before submitting, double-check your application for spelling and grammatical errors. A polished application reflects attention to detail, which is crucial in a retail environment.
How to prepare for a job interview at HARIBO
✨Show Your Passion for HARIBO
Make sure to express your enthusiasm for the HARIBO brand during the interview. Share why you love their products and how you can contribute to spreading happiness through excellent customer service.
✨Demonstrate Customer Service Skills
Prepare examples from your previous retail experience where you provided outstanding customer service. Highlight situations where you went above and beyond to assist customers, as this aligns with HARIBO's focus on quality service.
✨Understand Retail Standards
Familiarise yourself with retail excellence standards. Be ready to discuss how you would maintain store presentation, manage stock, and ensure compliance with health and safety regulations, as these are crucial for the Keyholder role.
✨Be Flexible and Team-Oriented
Emphasise your ability to work flexible hours and your willingness to collaborate with a team. HARIBO values independence and teamwork, so showcasing your adaptability will make you a strong candidate.
