At a Glance
- Tasks: Deliver top-notch customer service and maintain retail excellence at HARIBO.
- Company: Join HARIBO, Europe's leading sugar-confectionery brand!
- Benefits: Earn £13.10 per hour, enjoy discounts, and receive life insurance.
- Other info: Flexible hours with a supportive training period and great career prospects.
- Why this job: Be part of a fun team and share your passion for sweets!
- Qualifications: Previous retail experience and a love for customer service are essential.
The predicted salary is between 27300 - 27300 € per year.
Hours: 12 hours per week
Location: HARIBO Store, West Midlands
Contract: 3‑month fixed term
Salary: £13.10 per hour
Welcome to HARIBO, Europe's largest and most successful sugar‑confectionery brand! Our Sales Assistants are the heart of our retail stores, providing top quality customer service and delivering retail and operational excellence.
Customer Service- Deliver the Haribo standards of customer service
- Greet customers as they enter the store
- Approach and engage customers; assist in their selection, applying product knowledge and making purchase recommendations
- Sampling activities in and out of store
- Process cash and card payments at the till
- Deliver the Haribo standards of retail excellence
- Ensure Haribo retail standards are maintained at the beginning and throughout the day
- Products are correctly replenished, displayed and priced
- Promotional items and offers are visible to customers and actively sold
- Undertake daily cleaning duties within the store
- Deliver the Haribo standards of operational excellence
- Stock is replenished, counted, rotated and recorded correctly
- Comply with company standards in Health & Safety, providing a safe environment for colleagues and customers
- Understand and comply with the requirements of the Environmental Management System (EMS) and the Environmental Permit as part of day‑to‑day activities
- Complete food hygiene and handling training, ensure all food hygiene processes are followed and records completed
- Previous retail experience is essential
- Online retail experience would also be beneficial
- Experience handling cash and processing card payments
- A desire to provide excellent customer service
- The ability to communicate well at all levels, being helpful and approachable
- Ability to work individually as well as part of a team
- Passion for HARIBO: our values, brand and customers
- Competitive salary – £13.10 per hour
- Life insurance – 3x or 5x yearly salary
- Enhanced company pension scheme
- Supported induction and training period
- 20% colleague discount across our stores
Sales Assistant in West Bromwich employer: Haribo UK
HARIBO is an exceptional employer, offering a vibrant work culture where our Sales Assistants play a crucial role in delivering outstanding customer service and maintaining retail excellence. Located in the heart of the West Midlands, we provide competitive pay, a supportive training environment, and generous employee benefits, including a 20% discount across our stores, making it a rewarding place for those passionate about confectionery and customer engagement.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant in West Bromwich
✨Tip Number 1
Get to know HARIBO! Familiarise yourself with our products and values. When you walk into that interview, show us your passion for our brand and how you can bring that enthusiasm to the store.
✨Tip Number 2
Practice your customer service skills! Think about how you would greet customers and assist them in making choices. Role-play with a friend or family member to get comfortable with engaging customers.
✨Tip Number 3
Be ready to showcase your retail experience. Prepare examples of how you've handled cash, processed payments, or maintained store standards in previous roles. We love hearing about your hands-on experience!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining the HARIBO family. Don’t miss out on this sweet opportunity!
We think you need these skills to ace Sales Assistant in West Bromwich
Some tips for your application 🫡
Show Your Passion for HARIBO:When you're writing your application, let your love for HARIBO shine through! Share why you’re excited about the brand and how you can contribute to our team. We want to see that enthusiasm!
Highlight Relevant Experience:Make sure to mention any previous retail experience you have, especially if it involves customer service or handling cash. We’re looking for those skills, so don’t be shy about showcasing them in your application!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that’s easy to read and understand!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Haribo UK
✨Know Your HARIBO
Before the interview, make sure you know a bit about HARIBO and its products. Familiarise yourself with their best-sellers and any recent promotions. This shows your passion for the brand and helps you connect with the interviewers.
✨Show Off Your Customer Service Skills
Prepare examples from your previous retail experience where you provided excellent customer service. Think of situations where you went above and beyond to help a customer or resolved a tricky issue. This will demonstrate your ability to meet HARIBO's high standards.
✨Dress the Part
Even though it’s a casual retail environment, dressing smartly can make a great first impression. Opt for something neat and professional that reflects your enthusiasm for the role. It shows you take the opportunity seriously!
✨Ask Thoughtful Questions
At the end of the interview, have a couple of questions ready to ask. Inquire about team dynamics, training opportunities, or how success is measured in the role. This not only shows your interest but also helps you gauge if HARIBO is the right fit for you.
