At a Glance
- Tasks: Deliver top-notch customer service and maintain retail excellence at HARIBO.
- Company: Join HARIBO, Europe's leading sugar-confectionery brand spreading happiness.
- Benefits: Earn £13.10/hour, enjoy life insurance, pension scheme, and sweet discounts.
- Other info: Flexible hours with opportunities for overtime in a dynamic environment.
- Why this job: Be part of a fun team and kickstart your colourful career with us!
- Qualifications: Previous retail experience and a passion for customer service are essential.
Welcome to HARIBO, Europe's largest and most successful sugar-confectionery brand! Our mission is to bring happiness to kids and grown-ups and we're looking for talented people to join our team to help us achieve this.
Our Sales Assistants are the heart of our retail stores, providing top quality customer service and delivering retail and operational excellence. We’re all about Focused teams, based on Trust, Independence and Pragmatism. We strive to share our Childlike Happiness with all our colleagues and put Quality at the heart of everything we do!
Working Hours: This role is contracted to 10 hours per week which will be throughout the week. There is opportunity to do some optional overtime.
Our Mix that awaits you:
- Customer Service: Deliver the Haribo standards of customer service, greet customers as they enter the store, approach and engage customers; assist in their selection, applying product knowledge and making purchase recommendations, sampling activities in and out of store, process cash and card payments at the till.
- Retail Standards: Deliver the Haribo standards of retail excellence, ensure Haribo retail standards are maintained at the beginning and throughout the day, products are correctly replenished, displayed and priced, promotional items and offers are visible to customers and actively sold, undertake daily cleaning duties within the store.
- Operational Standards: Deliver the Haribo standards of operational excellence, stock is replenished, counted, rotated and recorded correctly, comply with company standards in Health & Safety, providing a safe environment for colleagues and customers, understand and comply with the requirements of the Environmental Management System (EMS) and the Environmental Permit as part of day to day activities, complete food hygiene and handling training, ensure all food hygiene processes are followed and records completed.
The Ingredients you bring with you:
- Previous retail experience is essential.
- Online retail experience would also be beneficial.
- Experience handling cash and processing card payments.
- A desire to provide excellent customer service.
- The ability to communicate well at all levels, being helpful and approachable.
- Ability to work individually as well as part of a team.
- Passion for HARIBO: our values, brand and customers!
Being part of the HARIBO family means:
- Competitive salary - £13.10/hour.
- Life Insurance - Five times yearly salary.
- Enhanced Company Pension Scheme.
- Supported induction and training period.
- Colleague Discount on sweet treats!
Are you looking to work in a fast-paced environment as part of a dynamic team? You never know... this could be the start of a long and colourful career with us!
Sales Assistant - Swindon Designer Outlet employer: Haribo UK
At HARIBO, we pride ourselves on being a vibrant and supportive employer, where our Sales Assistants play a crucial role in delivering exceptional customer service and operational excellence. Located in the bustling Swindon Designer Outlet, we offer competitive pay, a comprehensive benefits package including life insurance and a generous pension scheme, as well as opportunities for personal growth within a fun and dynamic team environment. Join us to share in our mission of spreading happiness while enjoying a sweet discount on our delightful products!
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant - Swindon Designer Outlet
✨Tip Number 1
Get to know HARIBO's values and mission inside out. When you walk into that interview, show us how your passion for customer service aligns with our goal of spreading happiness. A little enthusiasm goes a long way!
✨Tip Number 2
Practice your communication skills! We want to see how you engage with customers. Try role-playing scenarios with friends or family to get comfortable with approaching and assisting customers.
✨Tip Number 3
Be ready to showcase your retail experience. Think of specific examples where you delivered excellent customer service or maintained high retail standards. We love hearing about real-life situations!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining the HARIBO family. Don’t miss out on this sweet opportunity!
We think you need these skills to ace Sales Assistant - Swindon Designer Outlet
Some tips for your application 🫡
Show Your Passion for HARIBO:When you're writing your application, let your love for HARIBO shine through! Mention your favourite products or experiences with the brand to show us you’re genuinely excited about joining our team.
Highlight Your Customer Service Skills:Since customer service is at the heart of what we do, make sure to showcase any previous experience you have in retail or customer-facing roles. Share specific examples of how you've gone above and beyond for customers!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Sales Assistant role. Remember, less is often more!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Haribo UK
✨Know Your HARIBO
Before the interview, take some time to learn about HARIBO's history, values, and products. Being able to discuss your favourite sweets or how you connect with their mission of spreading happiness will show your passion for the brand.
✨Customer Service Scenarios
Prepare for questions about customer service by thinking of specific examples from your past experiences. Consider situations where you went above and beyond for a customer or handled a difficult situation effectively. This will demonstrate your ability to deliver the HARIBO standards of customer service.
✨Show Your Team Spirit
Since teamwork is key at HARIBO, be ready to talk about your experience working in a team. Share examples of how you contributed to a positive team environment or helped colleagues achieve a common goal. This will highlight your ability to fit into their focused teams.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how HARIBO maintains its retail standards. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
