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- Tasks: Deliver top-notch customer service and maintain retail excellence at HARIBO.
- Company: Join HARIBO, Europe's leading sugar-confectionery brand with a fun culture.
- Benefits: Earn £12.60/hour, enjoy life insurance, pension scheme, and sweet discounts.
- Why this job: Be part of a dynamic team and spread happiness through sweets!
- Qualifications: Previous retail experience and a passion for customer service are essential.
- Other info: Flexible hours with opportunities for overtime and career growth.
The predicted salary is between 26300 - 26300 £ per year.
Welcome to HARIBO, Europe's largest and most successful sugar-confectionery brand! Our mission is to bring happiness to kids and grown-ups and we're looking for talented people to join our team to help us achieve this.
Our Sales Assistants are the heart of our retail stores, providing top quality customer service and delivering retail and operational excellence. We're all about focused teams, based on trust, independence and pragmatism. We strive to share our childlike happiness with all our colleagues and put quality at the heart of everything we do!
Working Hours: This role is contracted to 9 hours per week which will be at the weekend. There is opportunity to do some optional overtime in the weekday evenings when we would require cover.
Our Mix that awaits you:
- Customer Service: Deliver the Haribo standards of customer service, greet customers as they enter the store, approach and engage customers; assist in their selection, applying product knowledge and making purchase recommendations, sampling activities in and out of store, process cash and card payments at the till.
- Retail Standards: Deliver the Haribo standards of retail excellence, ensure Haribo retail standards are maintained at the beginning and throughout the day, products are correctly replenished, displayed and priced, promotional items and offers are visible to customers and actively sold, undertake daily cleaning duties within the store.
- Operational Standards: Deliver the Haribo standards of operational excellence, stock is replenished, counted, rotated and recorded correctly, comply with company standards in Health & Safety, providing a safe environment for colleagues and customers, understand and comply with the requirements of the Environmental Management System (EMS) and the Environmental Permit as part of day to day activities, complete food hygiene and handling training, ensure all food hygiene processes are followed and records completed.
The Ingredients you bring with you:
- Previous retail experience is essential.
- Online retail experience would also be beneficial.
- Experience handling cash and processing card payments.
- A desire to provide excellent customer service.
- The ability to communicate well at all levels, being helpful and approachable.
- Ability to work individually as well as part of a team.
- Passion for HARIBO: our values, brand and customers!
Being part of the HARIBO family means:
- Competitive salary - £12.60/hour.
- Life Insurance - Five times yearly salary.
- Enhanced Company Pension Scheme.
- Supported induction and training period.
- Colleague Discount on sweet treats!
Are you looking to work in a fast-paced environment as part of a dynamic team? You never know... this could be the start of a long and colourful career with us.
Sales Assistant in Swindon employer: Haribo UK
Contact Detail:
Haribo UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant in Swindon
✨Tip Number 1
Get to know HARIBO's values and mission before your interview. We want to see that you share our passion for bringing happiness to customers. Show us how you can embody our Childlike Happiness in your interactions!
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate your ability to engage with customers and provide top-notch service. We love seeing candidates who can make shopping a delightful experience.
✨Tip Number 3
Be ready to discuss your previous retail experience. We want to hear about how you've handled cash, processed payments, and maintained retail standards. Bring those stories to life and show us what makes you a great fit for our team!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining the HARIBO family. Let’s make sweet memories together!
We think you need these skills to ace Sales Assistant in Swindon
Some tips for your application 🫡
Show Your Passion for HARIBO: When you're writing your application, let your love for HARIBO shine through! Share why you’re excited about the brand and how you can contribute to spreading that childlike happiness we all cherish.
Highlight Your Retail Experience: Make sure to mention any previous retail experience you've got. We want to see how you've delivered top-notch customer service and maintained retail standards in your past roles. It’s all about showing us you’ve got what it takes!
Be Personable and Approachable: In your application, reflect your ability to communicate well and be helpful. Use a friendly tone and maybe share a quick story about a time you went above and beyond for a customer. We love that kind of stuff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this sweet opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Haribo UK
✨Know Your HARIBO
Before the interview, make sure you know all about HARIBO and its products. Familiarise yourself with their values and mission to bring happiness. This will show your passion for the brand and help you connect with the interviewers.
✨Customer Service Scenarios
Prepare for questions about customer service by thinking of specific examples from your previous retail experience. Be ready to discuss how you handled difficult customers or went above and beyond to provide excellent service.
✨Show Your Team Spirit
Since teamwork is key at HARIBO, think of times when you've successfully worked as part of a team. Share these experiences during the interview to demonstrate your ability to collaborate and contribute positively to a team environment.
✨Dress the Part
Even though it's a casual retail environment, dressing smartly can make a great first impression. Aim for a neat and professional look that reflects your enthusiasm for the role and the brand.