At a Glance
- Tasks: Deliver top-notch customer service and maintain retail excellence in a fun environment.
- Company: Join HARIBO, Europe's leading sugar-confectionery brand spreading happiness!
- Benefits: Earn £13.10/hour, enjoy discounts, and benefit from life insurance and pension schemes.
- Other info: Flexible 10-hour work week with opportunities for overtime.
- Why this job: Be part of a dynamic team and kickstart your colourful career with us!
- Qualifications: Previous retail experience and a passion for customer service are essential.
The predicted salary is between 27300 - 27300 £ per year.
Welcome to HARIBO, Europe's largest and most successful sugar-confectionery brand! Our mission is to bring happiness to kids and grown-ups and we're looking for talented people to join our team to help us achieve this. Our Sales Assistants are the heart of our retail stores, providing top quality customer service and delivering retail and operational excellence. We're all about focused teams, based on trust, independence and pragmatism. We strive to share our childlike happiness with all our colleagues and put quality at the heart of everything we do!
Working Hours
This role is contracted to 10 hours per week which will be throughout the week. There is opportunity to do some optional overtime.
Our Mix that awaits you:
- Customer Service: Deliver the Haribo standards of customer service, greet customers as they enter the store, approach and engage customers; assist in their selection, applying product knowledge and making purchase recommendations, sampling activities in and out of store, process cash and card payments at the till.
- Retail Standards: Deliver the Haribo standards of retail excellence, ensure Haribo retail standards are maintained at the beginning and throughout the day, products are correctly replenished, displayed and priced, promotional items and offers are visible to customers and actively sold, undertake daily cleaning duties within the store.
- Operational Standards: Deliver the Haribo standards of operational excellence, stock is replenished, counted, rotated and recorded correctly, comply with company standards in Health & Safety, providing a safe environment for colleagues and customers, understand and comply with the requirements of the Environmental Management System (EMS) and the Environmental Permit as part of day to day activities, complete food hygiene and handling training, ensure all food hygiene processes are followed and records completed.
The Ingredients you bring with you:
- Previous retail experience is essential.
- Online retail experience would also be beneficial.
- Experience handling cash and processing card payments.
- A desire to provide excellent customer service.
- The ability to communicate well at all levels, being helpful and approachable.
- Ability to work individually as well as part of a team.
- Passion for HARIBO: our values, brand and customers!
Being part of the HARIBO family means:
- Competitive salary - £13.10/hour.
- Life Insurance - Five times yearly salary.
- Enhanced Company Pension Scheme.
- Supported induction and training period.
- Colleague Discount on sweet treats.
Are you looking to work in a fast-paced environment as part of a dynamic team? You never know this could be the start of a long and colourful career with us!
Part-Time Retail Sales & Customer Experience Pro in Swindon employer: Haribo UK
At HARIBO, we pride ourselves on being more than just a workplace; we are a vibrant community dedicated to spreading joy through our beloved confectionery. Our part-time Retail Sales & Customer Experience Pros enjoy a supportive work culture that values trust and independence, alongside competitive pay and benefits like life insurance and a generous pension scheme. With opportunities for personal growth and a fun, dynamic environment, joining HARIBO means becoming part of a team that truly cares about its people and customers alike.
StudySmarter Expert Advice🤫
We think this is how you could land Part-Time Retail Sales & Customer Experience Pro in Swindon
✨Tip Number 1
Get to know HARIBO's values and mission inside out! When you walk into that interview, show us how your passion for our brand aligns with our goal of spreading happiness. A little enthusiasm goes a long way!
✨Tip Number 2
Practice your customer service skills before the big day! Think about how you would greet customers and handle their queries. We want to see that you can deliver the HARIBO standard of service right from the get-go.
✨Tip Number 3
Be ready to share your retail experience! We love hearing about how you've tackled challenges in previous roles. Bring examples of how you've maintained retail standards or provided excellent customer service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you're serious about joining the HARIBO family. Let’s make some sweet memories together!
We think you need these skills to ace Part-Time Retail Sales & Customer Experience Pro in Swindon
Some tips for your application 🫡
Show Your Passion for HARIBO:When you're writing your application, let your love for HARIBO shine through! Share why you’re excited about the brand and how you can contribute to spreading that childlike happiness we all cherish.
Highlight Relevant Experience:Make sure to mention any previous retail experience you have, especially if it involves customer service or cash handling. We want to see how your background aligns with our mission of delivering top-notch service!
Be Personable and Approachable:In your application, reflect your ability to communicate well and be helpful. Use a friendly tone and show us that you’re someone who enjoys engaging with customers and being part of a team.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on this sweet journey with HARIBO.
How to prepare for a job interview at Haribo UK
✨Know Your HARIBO
Before the interview, make sure you know the HARIBO brand inside out. Familiarise yourself with their products, values, and mission. This will not only show your passion for the brand but also help you connect with the interviewers when discussing how you can contribute to their goal of spreading happiness.
✨Showcase Your Customer Service Skills
As a Sales Assistant, customer service is key. Prepare examples from your previous retail experience where you went above and beyond for a customer. Think about times you handled difficult situations or made a customer's day better. This will demonstrate your ability to deliver the HARIBO standards of customer service.
✨Dress the Part
First impressions matter! Dress smartly and in a way that reflects the fun and vibrant nature of HARIBO. A neat appearance shows that you take the opportunity seriously and are ready to represent the brand well in-store.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or how HARIBO measures success in customer service. This shows your genuine interest in the role and helps you understand if it’s the right fit for you.
