At a Glance
- Tasks: Deliver outstanding customer service and support store operations at HARIBO.
- Company: Join the iconic HARIBO family, known for spreading joy and happiness.
- Benefits: Enjoy 36 days holiday, life assurance, pension, and exclusive discounts.
- Why this job: Be part of a fun team creating magical moments for customers every day.
- Qualifications: Retail experience and a passion for customer service are essential.
- Other info: Flexible hours, seasonal events, and a supportive community culture await you.
The predicted salary is between 10 - 15 ÂŁ per hour.
Contract Hours: 15 hours per week. Can be flexible around your availability
Location: Clarks Village
Salary: ÂŁ12.90 per hour
Weâre looking for a Keyholder who knows how to sweeten the deal when it comes to delivering outstanding customer service and supporting the smooth running of our retail store. If youâre as passionate about retail, customer experience and spreading childlike happiness as we are about our Starmix then this is the role for you! Not only will you get to work for one of the most iconic and joyful brands, but youâll also enjoy a rewarding role where your leadership, responsibility and retail expertise help create magical moments for every customer who walks through our doors. Plus, youâll get a front-row seat to exciting activities like opening and closing the store, supporting promotional events, and leading by example on the shop floor.
The sweet stuff:
- 36 days holiday, inclusive of bank holidays
- Market leading life assurance
- 6% pension (matched by HARIBO)
- Discount platform â access to a range of discounts at hundreds of major retailers
- Salary sacrifice â âHome Technologyâ and âCycle to Workâ
How youâll contribute to the mix: At HARIBO, every role plays a key part in our recipe for success! As our next Keyholder, youâll bring your unique skills to the table and help us create the magic that keeps the world sweet. Your day-to-day will involve:
- Delivering exceptional customer service and bringing the HARIBO brand to life in store
- Opening and closing the store, ensuring security and operational standards are met
- Processing cash and card payments accurately at the till
- Maintaining high retail standards through replenishment, pricing and visual presentation
- Supporting stock control, food hygiene and Health & Safety compliance
Do you have the right ingredients? To join our team of confectionery creators, youâll need:
- Previous retail experience
- Experience handling cash and card transactions
- A friendly, confident and customer-focused approach
- Strong communication skills and the ability to work independently and as part of a team
- Flexibility to work weekdays, weekends and keyholder shifts
- A passion for HARIBO, our values, brand and customers
- Online retail experience is beneficial but not essential.
The extra sweet stuff:
- Seasonal events provided by Haribo to all staff and immediate families to promote âchildlike happinessâ
- Volunteering days to support the local community
- 20% discount in our stores
The Secret Ingredient: Our Culture: At HARIBO, weâre more than just a sweets companyâweâre a family-run, Yorkshire-based business with a passion for creating moments of childlike happiness. We are proud to be a huge employer within our local community. Family is everything to us and you will even notice colleagues from the same family all working together under the same roof so we must be doing something right! We pride ourselves on bringing colleagues across the business together from hosting family-friendly Summer and Christmas Parties to our themed food events, thereâs always something exciting happening. Working at HARIBO means youâre joining a family that celebrates, supports, and grows together!
Keyholder (Clarks Village) in Street employer: Haribo UK
Contact Detail:
Haribo UK Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Keyholder (Clarks Village) in Street
â¨Tip Number 1
Get to know the company! Before your interview, dive into HARIBO's culture and values. Show us that youâre not just another candidate but someone who genuinely connects with our mission of spreading childlike happiness.
â¨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where youâve gone above and beyond for a customer. We love hearing about those magical moments that make retail special!
â¨Tip Number 3
Be ready to showcase your leadership potential! As a Keyholder, youâll be opening and closing the store. Share any experiences where youâve taken charge or led a team, even if it was just in a small way.
â¨Tip Number 4
Apply through our website! Itâs the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Keyholder (Clarks Village) in Street
Some tips for your application đŤĄ
Show Your Passion: When you're writing your application, let your love for retail and customer service shine through! We want to see how excited you are about creating magical moments for our customers.
Tailor Your CV: Make sure your CV highlights your previous retail experience and any relevant skills. Weâre looking for those who can handle cash transactions and maintain high retail standards, so donât be shy about showcasing your expertise!
Be Yourself: We value authenticity, so donât hesitate to let your personality come through in your application. Show us how your friendly and confident approach aligns with our values at HARIBO!
Apply Through Our Website: For the best chance of joining our sweet family, make sure to apply directly through our website. Itâs the easiest way for us to see your application and get you on board!
How to prepare for a job interview at Haribo UK
â¨Know the Brand Inside Out
Before your interview, make sure youâre well-versed in HARIBOâs history, values, and products. This will not only show your passion for the brand but also help you connect with the interviewers on a personal level.
â¨Showcase Your Customer Service Skills
Prepare examples from your previous retail experience where you delivered exceptional customer service. Highlight how you handled difficult situations or went above and beyond to create a positive experience for customers.
â¨Demonstrate Leadership Qualities
As a Keyholder, youâll be expected to lead by example. Think of instances where you took initiative or led a team, and be ready to discuss how you can inspire others on the shop floor.
â¨Be Ready for Practical Scenarios
Expect questions that may involve practical scenarios, like handling cash transactions or maintaining store standards. Brush up on your knowledge of cash handling procedures and retail operations to impress your interviewers.