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For Companies At a Glance
- Tasks: Engage with customers, provide top-notch service, and maintain store standards.
- Company: Join HARIBO, Europe's leading sugar-confectionery brand, spreading happiness.
- Benefits: Earn £12.90/hour, enjoy life insurance, pension scheme, and sweet discounts.
- Why this job: Be part of a dynamic team in a buzzing retail environment.
- Qualifications: Previous retail experience and a passion for customer service required.
- Other info: Flexible hours, great career growth, and a fun workplace culture.
The predicted salary is between 26700 - 26700 £ per year.
25 hours per week - Flexible hours in line with the needs of the retail business. Hours between 06:30am - 21:00pm, Monday - Sunday.
Welcome to HARIBO, Europe's largest and most successful sugar‑confectionery brand! Our mission is to bring happiness to kids and grown‑ups and we're looking for talented people to join our team to help us achieve this. Gunwharf Quays Outlet is situated in the popular shopping and food & drink outlet, this store is very popular with local residents as well as shoppers and tourists from across the region. Our stores are often very busy with customers browsing their favourites as well as new discoveries. If you love the buzz of a busy store where you can engage with customers on the salesfloor and keep up with the fast selling stock, then this is the right role for you.
Our Sales Assistants (Keyholder) are the heart of our retail stores, providing top quality customer service and delivering retail and operational excellence. We strive to share our Childlike Happiness with all our colleagues and put Quality at the heart of everything we do!
Working Hours
Your work pattern will be flexible to match the needs of the retail business. You will have advanced notice of your working rota in store. As a keyholder you will have some opening and closing shifts as part of your work pattern. There will be times where the manager is off shift. During these times, Keyholders are responsible for ensuring daily tasks are completed with the team on shift.
Being part of the HARIBO family means:
- Competitive salary - 12.90/hour
- Life Insurance
- Pension scheme
- Supported induction and training period
- Colleague Discount on sweet treats
Our Mix that awaits you
Customer Service
- Deliver the Haribo standards of customer service
- Greet customers as they enter the store
- Approach and engage customers; assist in their selection, applying product knowledge and making purchase recommendations
- Sampling activities in and out of store
- Process cash and card payments at the till
Retail Standards
- Deliver the Haribo standards of retail excellence
- Ensure Haribo retail standards are maintained at the beginning and throughout the day
- Products are correctly replenished, displayed and priced
- Promotional items and offers are visible to customers and actively sold
- Undertake daily cleaning duties within the store
Operational Standards
- Deliver the Haribo standards of operational excellence
- Stock is replenished, counted, rotated and recorded correctly. This includes our off site storage location and moving stock between the storage area and the store. The work is physical and includes movement of stock/deliveries. (training provided for over 18s, under 18s can complete other tasks in store).
- Comply with company standards in Health & Safety, providing a safe environment for colleagues and customers
- Understand and comply with the requirements of the Environmental Management System (EMS) and the Environmental Permit as part of day to day activities
- Complete food hygiene and handling training, ensure all food hygiene processes are followed and records completed
The Ingredients you bring with you
- Previous retail experience is essential
- Online retail experience would also be beneficial
- Experience handling cash and processing card payments
- A desire to provide excellent customer service
- The ability to communicate well at all levels, being helpful and approachable
- Ability to work individually as well as part of a team
- Passion for HARIBO: our values, brand and customers!
Are you looking to work in a fast‑paced environment as part of a dynamic team? It will only take 3‑4 minutes to complete your applications and you never know this could be the start of a long and colourful career with us!
Sales Assistant (Keyholder) employer: Haribo UK
Contact Detail:
Haribo UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant (Keyholder)
✨Tip Number 1
Get to know HARIBO's vibe! Before your interview, dive into their brand values and mission. Show them you’re not just another candidate; you’re genuinely excited about spreading happiness through their products!
✨Tip Number 2
Practice your customer service skills! Think of examples from your past retail experience where you went above and beyond for a customer. This will help you shine during the interview and show you’re ready to deliver that top-notch service HARIBO is known for.
✨Tip Number 3
Be flexible and ready to adapt! Since the role involves varied hours, highlight your availability and willingness to work different shifts. This shows you’re a team player who can handle the buzz of a busy store.
✨Tip Number 4
Apply through our website! It’s quick and easy, and it puts you directly in the mix for this exciting opportunity. Plus, we love seeing candidates who take the initiative to connect with us online!
We think you need these skills to ace Sales Assistant (Keyholder)
Some tips for your application 🫡
Show Your Passion for HARIBO: When you're writing your application, let your love for HARIBO shine through! Share why you’re excited about the brand and how you can contribute to spreading that childlike happiness we all cherish.
Highlight Your Retail Experience: Make sure to mention any previous retail experience you have. We want to see how you've engaged with customers and handled fast-paced environments, so don’t hold back on those examples!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot. A well-structured application goes a long way!
Apply Through Our Website: Don’t forget to apply through our website! It’s quick and easy, and it ensures your application gets to us directly. Plus, it only takes 3-4 minutes – what have you got to lose?
How to prepare for a job interview at Haribo UK
✨Know Your HARIBO
Before the interview, take some time to learn about HARIBO's history, values, and products. Being able to discuss your favourite sweets or how you connect with their mission of spreading happiness will show your passion for the brand.
✨Showcase Your Customer Service Skills
Prepare examples from your previous retail experience where you provided excellent customer service. Think about times when you went above and beyond for a customer, as this role is all about delivering top-notch service in a busy environment.
✨Demonstrate Team Spirit
Since you'll be part of a dynamic team, be ready to talk about your ability to work well with others. Share experiences where you collaborated with colleagues to achieve a common goal, especially in a fast-paced setting.
✨Be Ready for Practical Questions
Expect questions that assess your problem-solving skills and ability to handle stock management. Think about how you would ensure the store meets HARIBO's retail standards during busy periods and how you'd manage tasks when the manager is off shift.