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- Tasks: Deliver top-notch customer service and maintain retail excellence at HARIBO.
- Company: Join HARIBO, Europe's leading sugar-confectionery brand, spreading happiness.
- Benefits: Earn £13.10 per hour, enjoy life insurance, pension scheme, and a 20% discount.
- Other info: Great opportunity for career growth in a supportive environment.
- Why this job: Be part of a dynamic team in a fun, fast-paced environment.
- Qualifications: Previous retail experience and a passion for customer service are essential.
Welcome to HARIBO, Europe's largest and most successful sugar-confectionery brand! Our mission is to bring happiness to kids and grown-ups and we're looking for talented people to join our team to help us achieve this.
Our Sales Assistants are the heart of our retail stores, providing top quality customer service and delivering retail and operational excellence. We're all about focused teams, based on trust, independence and pragmatism. We strive to share our childlike happiness with all our colleagues and put quality at the heart of everything we do!
Working hours: This role is contracted to 12 hours per week.
Our mix that awaits you:
- Customer service: Deliver the Haribo standards of customer service, greet customers as they enter the store, approach and engage customers; assist in their selection, applying product knowledge and making purchase recommendations, sampling activities in and out of store, process cash and card payments at the till.
- Retail standards: Deliver the Haribo standards of retail excellence, ensure Haribo retail standards are maintained at the beginning and throughout the day, products are correctly replenished, displayed and priced, promotional items and offers are visible to customers and actively sold, undertake daily cleaning duties within the store.
- Operational standards: Deliver the Haribo standards of operational excellence, stock is replenished, counted, rotated and recorded correctly, comply with company standards in Health & Safety, providing a safe environment for colleagues and customers, understand and comply with the requirements of the Environmental Management System (EMS) and the Environmental Permit as part of day-to-day activities, complete food hygiene and handling training, ensure all food hygiene processes are followed and records completed.
The ingredients to bring with you:
- Previous retail experience is essential.
- Online retail experience would also be beneficial.
- Experience handling cash and processing card payments.
- A desire to provide excellent customer service.
- The ability to communicate well at all levels, being helpful and approachable.
- Ability to work individually as well as part of a team.
- Passion for HARIBO: our values, brand and customers!
Being part of our HARIBO family means:
- Competitive salary - £13.10 per hour.
- Life Insurance – 3x or 5x yearly salary.
- Enhanced company pension scheme.
- Supported induction and training period.
- 20% colleague discount across our stores.
Are you looking to work in a fast-paced environment as part of a dynamic team? You never know... this could be the start of a long and colourful career with us!
Sales Assistant employer: Haribo UK
Contact Detail:
Haribo UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant
✨Tip Number 1
Get to know HARIBO! Before your interview, dive into the brand's history and values. This way, you can show your passion for the company and how you align with their mission of spreading happiness.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to engage with customers or handle tricky situations. Being prepared will help you shine during the interview.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and presentable. It reflects your professionalism and respect for the role you're applying for.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the HARIBO family. Don’t miss out!
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Show Your Passion for HARIBO: When you're writing your application, let your love for HARIBO shine through! Mention why you’re excited about the brand and how you can contribute to spreading that childlike happiness we all cherish.
Highlight Relevant Experience: Make sure to showcase any previous retail experience you have. Talk about your customer service skills and any cash handling experience, as these are key for the Sales Assistant role.
Be Personable and Approachable: We want to see your personality in your application! Use a friendly tone and show us that you can communicate well with customers and colleagues alike. This is all about being part of our HARIBO family!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on this sweet journey with HARIBO.
How to prepare for a job interview at Haribo UK
✨Know Your HARIBO
Before the interview, make sure you know a bit about HARIBO and its products. Familiarise yourself with their values and mission to bring happiness. This will show your passion for the brand and help you connect with the interviewers.
✨Customer Service Scenarios
Prepare for questions about customer service by thinking of examples from your previous retail experience. Be ready to discuss how you handled difficult customers or went above and beyond to provide excellent service. This is key for a Sales Assistant role!
✨Show Your Team Spirit
Since teamwork is important at HARIBO, think of times when you've successfully worked as part of a team. Share specific examples that highlight your ability to collaborate and support your colleagues, as well as how you can contribute to a positive work environment.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the role or the company culture. This shows your genuine interest in the position and helps you determine if HARIBO is the right fit for you too!