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- Tasks: Deliver top-notch customer service and maintain retail excellence at HARIBO.
- Company: Join HARIBO, Europe's leading sugar-confectionery brand, spreading happiness.
- Benefits: Earn £12.60/hour, enjoy life insurance, pension scheme, and sweet discounts.
- Why this job: Be part of a fun team and kickstart your career in retail.
- Qualifications: Previous retail experience and a passion for customer service are essential.
- Other info: Flexible weekend hours with opportunities for extra shifts during the week.
The predicted salary is between 10 - 15 £ per hour.
Welcome to HARIBO, Europe's largest and most successful sugar-confectionery brand! Our mission is to bring happiness to kids and grown-ups and we're looking for talented people to join our team to help us achieve this.
Our Sales Assistants are the heart of our retail stores, providing top quality customer service and delivering retail and operational excellence. We're all about focused teams, based on trust, independence and pragmatism. We strive to share our childlike happiness with all our colleagues and put quality at the heart of everything we do!
Working Hours: This role is contracted to 9 hours per week which will be at the weekend. There is opportunity to do some optional overtime in the weekday evenings when we would require cover.
Our Mix that awaits you:
- Customer Service: Deliver the Haribo standards of customer service
- Greet customers as they enter the store
- Approach and engage customers; assist in their selection, applying product knowledge and making purchase recommendations
- Sampling activities in and out of store
- Process cash and card payments at the till
- Retail Standards: Deliver the Haribo standards of retail excellence
- Ensure Haribo retail standards are maintained at the beginning and throughout the day
- Products are correctly replenished, displayed and priced
- Promotional items and offers are visible to customers and actively sold
- Undertake daily cleaning duties within the store
- Operational Standards: Deliver the Haribo standards of operational excellence
- Stock is replenished, counted, rotated and recorded correctly
- Comply with company standards in Health & Safety, providing a safe environment for colleagues and customers
- Understand and comply with the requirements of the Environmental Management System (EMS) and the Environmental Permit as part of day to day activities
- Complete food hygiene and handling training, ensure all food hygiene processes are followed and records completed
The Ingredients you bring with you:
- Previous retail experience is essential
- Online retail experience would also be beneficial
- Experience handling cash and processing card payments
- A desire to provide excellent customer service
- The ability to communicate well at all levels, being helpful and approachable
- Ability to work individually as well as part of a team
- Passion for HARIBO: our values, brand and customers!
Being part of the HARIBO family means:
- Competitive salary - £12.60/hour
- Life Insurance - Five times yearly salary
- Enhanced Company Pension Scheme
- Supported induction and training period
- Colleague Discount on sweet treats!!
Are you looking to work in a fast-paced environment as part of a dynamic team? You never know... this could be the start of a long and colourful career with us!
Sales Assistant employer: Haribo UK
Contact Detail:
Haribo UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant
✨Tip Number 1
Get to know HARIBO's values and mission before your interview. We want to see that you share our passion for bringing happiness to customers. Show us how you can embody our Childlike Happiness in your interactions!
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate your ability to engage with customers and provide top-notch service. We love seeing candidates who can connect with people and make their shopping experience enjoyable.
✨Tip Number 3
Be ready to discuss your previous retail experience. We want to hear about how you've handled cash, processed payments, and maintained retail standards. Share specific examples that highlight your operational excellence!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining the HARIBO family. Let’s make this happen together!
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Show Your Passion for HARIBO: When you're writing your application, let your love for HARIBO shine through! Share why you’re excited about the brand and how you can contribute to spreading that childlike happiness we all cherish.
Highlight Your Customer Service Skills: Make sure to emphasise any previous retail experience you have, especially in customer service. We want to see how you’ve gone above and beyond to help customers in the past!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and structure your thoughts well so we can easily see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with HARIBO.
How to prepare for a job interview at Haribo UK
✨Know Your HARIBO
Before the interview, make sure you know the HARIBO brand inside out. Familiarise yourself with their products, values, and mission. This will not only show your passion for the brand but also help you connect with the interviewers on a personal level.
✨Showcase Your Customer Service Skills
As a Sales Assistant, customer service is key. Prepare examples from your previous retail experience where you went above and beyond for a customer. Highlight your ability to engage with customers and provide excellent service, as this aligns perfectly with HARIBO's focus on happiness.
✨Demonstrate Team Spirit
HARIBO values teamwork, so be ready to discuss how you've successfully worked in a team before. Share specific instances where you collaborated with colleagues to achieve a common goal, showcasing your ability to contribute positively to a team environment.
✨Prepare for Practical Scenarios
Expect some practical questions or scenarios during the interview. Think about how you would handle situations like managing stock or dealing with a difficult customer. Being able to demonstrate your problem-solving skills will impress the interviewers and show that you're ready for the role.