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For Companies At a Glance
- Tasks: Engage with customers, provide top-notch service, and maintain store standards.
- Company: Join HARIBO, Europe's leading sugar-confectionery brand, spreading happiness!
- Benefits: Earn £12.90/hour, enjoy life insurance, pension scheme, and sweet discounts.
- Why this job: Be part of a dynamic team in a buzzing retail environment.
- Qualifications: Previous retail experience and a passion for customer service required.
- Other info: Flexible hours, great career growth, and a fun workplace culture.
The predicted salary is between 26700 - 26700 £ per year.
25 hours per week - Flexible hours in line with the needs of the retail business. Hours between 06:30am - 21:00pm, Monday - Sunday.
Welcome to HARIBO, Europe's largest and most successful sugar-confectionery brand! Our mission is to bring happiness to kids and grown-ups and we're looking for talented people to join our team to help us achieve this.
Gunwharf Quays Outlet is situated in the popular shopping and food & drink outlet, this store is very popular with local residents as well as shoppers and tourists from across the region. Our stores are often very busy with customers browsing their favourites as well as new discoveries. If you love the buzz of a busy store where you can engage with customers on the salesfloor and keep up with the fast selling stock, then this is the right role for you.
Our Sales Assistants (Keyholder) are the heart of our retail stores, providing top quality customer service and delivering retail and operational excellence. We’re all about focused teams, based on trust, independence and pragmatism. We strive to share our childlike happiness with all our colleagues and put quality at the heart of everything we do!
Working Hours: Your work pattern will be flexible to match the needs of the retail business. You will have advanced notice of your working rota in store. As a keyholder you will have some opening and closing shifts as part of your work pattern. There will be times where the manager is off shift. During these times, Keyholders are responsible for ensuring daily tasks are completed with the team on shift.
Being part of the HARIBO family means:
- Competitive salary - £12.90/hour
- Life Insurance
- Pension scheme
- Supported induction and training period
- Colleague Discount on sweet treats!!
Our Mix that awaits you:
- Customer Service: Deliver the Haribo standards of customer service, greet customers as they enter the store, approach and engage customers; assist in their selection, applying product knowledge and making purchase recommendations, sampling activities in and out of store, process cash and card payments at the till.
- Retail Standards: Deliver the Haribo standards of retail excellence, ensure Haribo retail standards are maintained at the beginning and throughout the day, products are correctly replenished, displayed and priced, promotional items and offers are visible to customers and actively sold, undertake daily cleaning duties within the store.
- Operational Standards: Deliver the Haribo standards of operational excellence, stock is replenished, counted, rotated and recorded correctly. This includes our off site storage location and moving stock between the storage area and the store. The work is physical and includes movement of stock/deliveries. (training provided for over 18s, under 18s can complete other tasks in store). Comply with company standards in Health & Safety, providing a safe environment for colleagues and customers, understand and comply with the requirements of the Environmental Management System (EMS) and the Environmental Permit as part of day to day activities, complete food hygiene and handling training, ensure all food hygiene processes are followed and records completed.
The Ingredients you bring with you:
- Previous retail experience is essential
- Online retail experience would also be beneficial
- Experience handling cash and processing card payments
- A desire to provide excellent customer service
- The ability to communicate well at all levels, being helpful and approachable
- Ability to work individually as well as part of a team
- Passion for HARIBO: our values, brand and customers!
Are you looking to work in a fast-paced environment as part of a dynamic team? It will only take 3-4 minutes to complete your application and you never know... this could be the start of a long and colourful career with us!
Sales Assistant (Keyholder) in Portsmouth employer: Haribo UK
Contact Detail:
Haribo UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant (Keyholder) in Portsmouth
✨Tip Number 1
Get to know HARIBO's vibe! Before your interview, dive into their brand values and mission. Show them you’re not just another candidate; you’re genuinely excited about bringing happiness to customers!
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate how you'd engage with customers in a busy store. Being able to share your experiences will make you stand out as a keyholder.
✨Tip Number 3
Flexibility is key! Be ready to discuss your availability and how you can adapt to the store's needs. Highlighting your willingness to work varied hours shows you're a team player who can handle the fast-paced environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s quick and easy, and it puts you directly in the mix for this exciting role. Plus, we love seeing applications from enthusiastic candidates like you!
We think you need these skills to ace Sales Assistant (Keyholder) in Portsmouth
Some tips for your application 🫡
Show Your Passion for HARIBO: When you're writing your application, let your love for HARIBO shine through! Share why you’re excited about the brand and how you can contribute to spreading that childlike happiness we all cherish.
Highlight Your Retail Experience: Make sure to mention any previous retail experience you've got. We want to see how you've engaged with customers and handled busy environments, so give us the juicy details!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Sales Assistant (Keyholder) role.
Apply Through Our Website: Don’t forget to apply through our website! It’s quick and easy, and it ensures your application lands directly in our hands. Plus, it only takes a few minutes – what have you got to lose?
How to prepare for a job interview at Haribo UK
✨Know Your HARIBO
Before the interview, make sure you know all about HARIBO and its products. Familiarise yourself with their values, especially the focus on happiness and quality. This will help you connect with the brand during your conversation.
✨Show Off Your Customer Service Skills
Since customer service is key for this role, prepare examples from your past experiences where you provided excellent service. Think of times when you went above and beyond to help a customer or resolved a tricky situation.
✨Be Ready for a Fast-Paced Environment
The store can get busy, so be prepared to discuss how you handle pressure and multitasking. Share specific instances where you thrived in a fast-paced setting, as this will show you're a great fit for the team.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready about the role or the team. This shows your interest and enthusiasm for the position. You might ask about the training process or how the team celebrates successes together.