At a Glance
- Tasks: Engage customers, maintain store standards, and manage daily operations as a Keyholder.
- Company: Join HARIBO, Europe's leading sugar-confectionery brand, spreading happiness!
- Benefits: Earn £13.40/hour, enjoy life insurance, pension scheme, and sweet discounts.
- Other info: Flexible hours and a supportive training period await you!
- Why this job: Be part of a dynamic team in a buzzing retail environment with growth opportunities.
- Qualifications: Retail experience and a passion for customer service are essential.
The predicted salary is between 13.4 - 13.4 £ per hour.
25 hours per week - Flexible hours in line with the needs of the retail business. Hours between 06:30am - 21:00pm, Monday - Sunday.
Welcome to HARIBO, Europe's largest and most successful sugar-confectionery brand! Our mission is to bring happiness to kids and grown-ups and we’re looking for talented people to join our team to help us achieve this.
Gunwharf Quays Outlet is situated in the popular shopping and food & drink outlet, this store is very popular with local residents as well as shoppers and tourists from across the region. Our stores are often very busy with customers browsing their favourites as well as new discoveries. If you love the buzz of a busy store where you can engage with customers on the salesfloor and keep up with the fast selling stock, then this is the right role for you.
Our Sales Assistants (Keyholder) are the heart of our retail stores, providing top quality customer service and delivering retail and operational excellence. We’re all about Focused teams, based on Trust, Independence and Pragmatism. We strive to share our Childlike Happiness with all our colleagues and put Quality at the heart of everything we do!
Working Hours: Your work pattern will be flexible to match the needs of the retail business. You will have advanced notice of your working rota in store. As a keyholder you will have some opening and closing shifts as part of your work pattern. There will be times where the manager is off shift. During these times, Keyholders are responsible for ensuring daily tasks are completed with the team on shift.
Being part of the HARIBO family means:
- Competitive salary - £13.40/hour
- Life Insurance
- Pension scheme
- Supported induction and training period
- Colleague Discount on sweet treats!!
Our Mix that awaits you:
Customer Service:
- Deliver the Haribo standards of customer service
- Greet customers as they enter the store
- Approach and engage customers; assist in their selection, applying product knowledge and making purchase recommendations
- Sampling activities in and out of store
- Process cash and card payments at the till
Retail Standards:
- Deliver the Haribo standards of retail excellence
- Ensure Haribo retail standards are maintained at the beginning and throughout the day
- Products are correctly replenished, displayed and priced
- Promotional items and offers are visible to customers and actively sold
- Undertake daily cleaning duties within the store
Operational Standards:
- Deliver the Haribo standards of operational excellence
- Stock is replenished, counted, rotated and recorded correctly. This includes our off site storage location and moving stock between the storage area and the store. The work is physical and includes movement off stock/deliveries. (training provided for over 18s, under 18s can complete other tasks in store).
- Comply with company standards in Health & Safety, providing a safe environment for colleagues and customers
- Understand and comply with the requirements of the Environmental Management System (EMS) and the Environmental Permit as part of day to day activities
- Complete food hygiene and handling training, ensure all food hygiene processes are followed and records completed
The Ingredients you bring with you:
- Previous retail experience is essential
- Online retail experience would also be beneficial
- Experience handling cash and processing card payments
- A desire to provide excellent customer service
- The ability to communicate well at all levels, being helpful and approachable
- Ability to work individually as well as part of a team
- Passion for HARIBO: our values, brand and customers!
Are you looking to work in a fast-paced environment as part of a dynamic team? It will only take 3-4 minutes to complete your applications and you never know... this could be the start of a long and colourful career with us.
Keyholder in Portsmouth employer: Haribo UK
HARIBO UK in Braintree Designer Outlet is an exceptional employer, offering a vibrant work culture where creativity and customer service thrive. With generous benefits such as 36 days holiday, life assurance, and staff discounts, employees are encouraged to grow and develop within a supportive environment that values their contributions. Join us to create magical moments for our customers while enjoying a fulfilling part-time role in a dynamic retail setting.
StudySmarter Expert Advice🤫
We think this is how you could land Keyholder in Portsmouth
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Haribo UK, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Keyholder in Portsmouth
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Haribo UK that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Haribo UK will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Haribo UK and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Haribo UK
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Haribo UK, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Haribo UK!
